Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have actually remained in the email marketing video game because 1995. Throughout that time, they’ve handled to turn into one of one of the most used email tools on the planet, after Mailchimp.

Something I discovered is that Constant Contact is very frequently the top option for lots of various other testimonial web sites. Naturally, I am curious to see if our comprehensive evaluation produces the same outcome.

You might have checked out the Constant Contact reviews offered by customers online, too, as well as whilst they are pretty favorable, they might not offer you the whole picture. Our evaluation of Constant Contact is based upon a methodical strategy as well as uses our functional experience as well as expertise of dozens of other simple as well as innovative marketing automation devices.

What makes them special is that they’ve included several attributes over the years that few of their rivals sporting activity, such as electronic item downloads, occasion monitoring, appointment scheduling and social campaigns. These all contribute to the diverse checklist of email choices offered, in addition to automations and recurring e-newsletters.

Constant Contact brag a industry with around 400 apps and assimilations that cater to also one of the most particular niche of items. Regardless of these flashy numbers and also attributes, interest in Constant Contact appears to be on the decline, at the very least according to Google Trends. If it’s still appropriate in the 21st century, Enough reason for us to take a closer look at Constant Contact’s outs & ins and examine.
Discover below!

Constant Contact Summary

Constant Contact is guided in the direction of small businesses, but their rates aren’t one of the most cost effective, specifically when you consider that their attributes simply aren’t that progressed. Strategies start from $9.99/ month, however this only permits 500 clients, and costs rise rather sharply afterwards.

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Constant Contact Pricing

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> Find out even more regarding Constant Contact’s strategies in our total pricing overview

Cons as well as pros


Is Constant Contact the appropriate newsletter solution for you?

Recommended if:

You run occasions:

Constant Contact is fairly distinct hereof, being just one of the few email marketing devices to allow you to manage event registrations, tickets, and also invites . Bear in mind that this function comes with its very own fees: 5.4% + $0.80 for each ticket marketed or transaction carried out.

Not recommended if:

You need sophisticated automation:

Remarkably, for the premium it bills, Constant Contact does not use one of the most advanced automations. While they do supply triggered campaigns, autoresponders as well as deserted cart projects (for Shopify just), you’ll locate that various other much cheaper tools supply similar levels of automation– MailerLite and also Sendinblue.

Score information


Relieve of Use

Generally it’s very easy to browse, though a bit dull-looking. You can get to many locations within a couple of clicks, though as they’ve included much more capability, some points have actually come to be a little covert, for example, automations.

Newsletter Creation


The editor is quick, but light on functions, specifically in the designing division. Besides that it’s easy to deal with.



This is really basic, just permitting you to insert straightforward introductions or get in touch with information. There is no if/then/else logic offered.

Email types

Timeless, autoresponders, standard automations, recurring newsletters, A/B testing, occasion registrations, studies, surveys as well as discount coupons .

Option and also Flexibility of Template Designs

Not poor. You can also start from scratch, and make use of a handy attribute called ‘Brand your e-mail’ to auto-generate a theme based on your website’s colors and logo.

Email Marketing Automation

It also generates pre-defined get in touch with sectors based on your consumers’ interactions with your on the internet store (e.g. repeat, lapsed and also possible customers). Automations based on contact triggers (e.g. e-mail opens, clicks) are also available.

List Management

You can develop sectors from get in touch with task, listing membership, call information, tags, or ecommerce activity. You can likewise produce a section from your contact understandings as well as tag calls based on contact area criteria.

Enrollment Forms/ Opt-in & Opt-out- Process

There is alongside no modification with the kind, as well as it merely supplies a summary box, fundamental field choices (which you can not contribute to) and afterwards a list, or checklists, that people can check to be contributed to.


As you can see in our deliverability examinations, Constant Contact does not do as well severely, reaching one of the most preferred e-mail companies (AOL, Gmail, Yahoo, and Outlook) the majority of the moment.

Records and also Analysis

In addition to basic open as well as click records, spam, bounce as well as unsubscribe rates are additionally readily available. You likewise get click warm maps, and some beneficial summary records such as open and also click trends, opens up by gadget, % of calls engaged, and the majority of successful subject line.


The device and also the site are only offered in English. You can pick to transform some of the non-editable email sections (e.g. footer and personal privacy policy text) to one of 10 languages offered, primarily European.

Further Features

Spam- and also Design-Testing

Spam testing isn’t available, however, there is a attribute to check the email for mistakes (missing web links, placeholder message that hasn’t been upgraded, etc). There’s also a tool that allows you to preview just how e-mails will certainly look for details receivers, although this really did not appear to work when we evaluated it out. ‘Inbox Preview’ by Litmus is offered as an add-on solution, although at $10/month for simply 5 tests, it’s a little steep.

Jump Management

of course

Soft bounces are put on short-lived hold for 15 days, and then dislike. They are moved right into a suspended bounce group if it takes place again. They have actually a ‘ suggested for removal’ filter available to view these, however do not remove them immediately.


of course

Import/export readily available although it’s not as uncomplicated as maybe– you need to first enable advanced e-mail authorizations under Account Settings.

Storage space offered for data as well as images


All plans include unlimited storage space.

Pro Features



SPF as well as DKIM are supported.

Very own Domain


Various levels of account gain access to


The Account Owner can also appoint functions to be either an Account Manager or a Campaign Creator.



Constant Contact offer a huge quantity of apps and also combinations , virtually 400.

Touchdown Page Builder

of course

This is only available using their form builder, and also it’s very standard. Instead, we would certainly recommend these cost-free touchdown web page building contractors.

Client Support

3.5/ 5.

There are several networks of support, consisting of online chat, phone support, a data base as well as community-based support. I located that the chat and phone support weren’t always readily available, which was a little discouraging. When I was able to get hold of chat assistance, nevertheless, I did locate them to be useful and also responsive . Keep in mind that you’ll need to call order to terminate your membership, which is rather annoying.

Overall score.

3.6/ 5.

For a standard e-mail device, Constant Contact ticks most of the boxes. The primary problem right here, though, is that they’re asking a premium rate for a sub-premium product.

Final thought.

As Constant Contact themselves reiterate via their site, they are a tool for small companies. And, because of this, it’s worth reviewing them on these terms. As stated above, they definitely have sufficient of the basics covered to please most small businesses, and if it were as basic as that after that we would certainly recommend them more extremely.

The problem, these days, is that there are plenty of various other e-mail tools providing a lot more than Constant Contact, and for a great deal much less cash. This consists of not just features, yet likewise user experience. For the quantity you pay with Constant Contact, you might find on your own making use of much extra powerful devices such as ActiveCampaign and GetResponse.

As well as with current improvements to automations and also coverage, and the addition of brand-new functions like a website contractor, it does look like they’re making an initiative to boost the item. Their lack of innovative attributes makes it challenging to advise them over others at this rate factor.

There you have it: the following time you see Constant Contact as the number 1 rated service anywhere around the web, I would frankly claim that there could be various other rate of interests at play there.

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Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue review.


# 2.



# 3.

  • ActiveCampaign has one of the most advanced automation systems we’ve ever tried, and also it can not be contrasted to Constant Contact’s simple strategy (it just includes autoresponders). They likewise supply durable reports and evaluation devices. They are also cheaper than Constant Contact.
  • Sendinblue is among the most inexpensive all-in-one email advertising and marketing tools on the marketplace. It’s readily available in 6 languages and also features sophisticated automation choices and also a built-in CRM.
  • GetResponse is a strong alternative. It comes with numerous innovative features (e.g. a webinar device), has exceptional automations and also uses among the most effective spam as well as layout screening devices we’ve ever before used. When contrasted to GetResponse, that’s why Constant Contact falls short.

We have a detailed guide with the best choices to Constant Contact, check it out right here. You can also try our Smart Finder to see which newsletter solution is ideal suited to you.

Frequently Asked Questions.

Is Constant Contact better than Mailchimp?

Mailchimp defeats Constant Contact hands down. If you ‘d like to enter the details, have a look at our Mailchimp vs Constant Contact contrast.

Can Constant Contact be utilized as a CRM?

Constant Contact, in collaboration with SharpSpring, supplies an all-in-one CRM system. However, at $399/month, you would certainly be much better off taking a look at any of these CRMs for local business, which will certainly be even more budget friendly. There are even plenty of exceptional complimentary CRMs to pick from.

Exactly how can I cancel my Constant Contact membership?

Frustratingly, you’ll require to call Constant Contact within business hrs Eastern time in order to terminate your account. Below is the number for the US as well as Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legitimate email marketing software for local business. It safely stores your customer data and supplies a secure method to manage your customers.

Constant Contact deliverability – is it any kind of great?

Constant Contact’s deliverability rates are continually excellent in our bi-annual deliverability tests.

Despite these showy numbers and also functions, passion in Constant Contact seems to be on the decline, at least according to Google Trends. As Constant Contact themselves state through their website, they are a device for small companies. The concern, these days, is that there are lots of various other email devices supplying even much more than Constant Contact, and for a whole lot less money. For the quantity you pay with Constant Contact, you could find on your own utilizing much a lot more powerful devices such as ActiveCampaign as well as GetResponse.

ActiveCampaign has one of the most innovative automation systems we’ve ever before attempted, and also it can not be contrasted to Constant Contact’s simple technique (it only includes autoresponders).

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