Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have been in the email marketing video game considering that 1995. Throughout that time, they’ve handled to become one of the most previously owned e-mail devices on the planet, after Mailchimp.

One point I discovered is that Constant Contact is really often the leading choice for many various other testimonial web sites. Normally, I wonder to see if our thorough evaluation creates the exact same result.

You might have looked into the Constant Contact testimonials supplied by users online, as well, as well as whilst they are quite positive, they might not give you the whole picture. Our testimonial of Constant Contact is based upon a systematic strategy and also uses our functional experience as well as expertise of dozens of other straightforward as well as innovative marketing automation tools.

What makes them unique is that they’ve added several attributes throughout the years that few of their competitors sport, such as electronic item downloads, occasion management, visit scheduling and social projects. These all add to the varied checklist of e-mail options offered, along with automations and also persisting newsletters.

Constant Contact boast a industry with around 400 applications and combinations that deal with also one of the most specific niche of items. Yet in spite of these fancy numbers as well as features, interest in Constant Contact seems to be on the decrease, at the very least according to Google Trends. If it’s still appropriate in the 21st century, Enough factor for us to take a more detailed look at Constant Contact’s outs & ins and examine.
Discover below!

Constant Contact Summary

Constant Contact is routed towards small companies, however their costs aren’t the most budget friendly, especially when you take into consideration that their functions just aren’t that progressed. Strategies start from $9.99/ month, but this only allows for 500 customers, and also prices increase pretty dramatically afterwards.

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Constant Contact Pricing

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> Find out even more about Constant Contact’s plans in our full rates guide

Pros as well as Cons


Is Constant Contact the appropriate e-newsletter service for you?

Recommended if:

You run events:

Constant Contact is quite unique in this regard, being among the few e-mail advertising and marketing tools to allow you to manage event enrollments, invites, and tickets . Remember that this attribute comes with its very own charges: 5.4% + $0.80 for each and every ticket sold or deal carried out.

Not suggested if:

You require advanced automation:

Surprisingly, for the costs it bills, Constant Contact does not offer one of the most sophisticated automations. While they do supply set off campaigns, autoresponders and also deserted cart projects (for Shopify just), you’ll locate that other much cheaper devices offer comparable degrees of automation– MailerLite as well as Sendinblue.

Score information


Relieve of Use

Usually it’s easy to browse, though a little bit dull-looking. You can reach most locations within a couple of clicks, though as they’ve added more performance, some things have actually ended up being a little concealed, as an example, automations.

Newsletter Creation


The editor is quickly, but light on features, specifically in the styling division. Aside from that it’s very easy to collaborate with.



This is really fundamental, only enabling you to put basic introductions or get in touch with information. There is no if/then/else reasoning offered.

Email types

Classic, autoresponders, standard automations, repeating e-newsletters, A/B screening, occasion enrollments, polls, studies and coupons .

Choice and Flexibility of Template Designs

Not bad. There are around 200 (!) design templates to pick from, with varying levels of high quality (some are good, while others look a little basic and outdated). You can also go back to square one, and also utilize a convenient attribute called ‘Brand your e-mail’ to auto-generate a template based on your internet site’s colors and logo design.

Email Marketing Automation

It likewise produces pre-defined call sectors based on your customers’ interactions with your online shop (e.g. repeat, expired and also prospective consumers). Automations based on call triggers (e.g. e-mail opens up, clicks) are likewise readily available.

List Management

You can produce sectors from get in touch with task, list subscription, get in touch with information, tags, or ecommerce activity. You can additionally produce a sector from your get in touch with insights and also tag calls based on call area criteria.

Enrollment Forms/ Opt-in & Opt-out- Process

There is next to no modification with the type, and also it merely provides a description box, fundamental area options (which you can not contribute to) and then a listing, or checklists, that people can examine to be added to.


As you can see in our deliverability examinations, Constant Contact does not do too severely, getting to the most prominent e-mail suppliers (AOL, Gmail, Yahoo, and Outlook) the majority of the moment.

Reports and Analysis

In addition to common open and also click reports, spam, bounce and also unsubscribe rates are likewise available. You additionally get click warmth maps, and also some useful review records such as open as well as click trends, opens by tool, % of get in touches with involved, and also many successful subject line. You can also contrast projects. However, progressed tracking such as social monitoring isn’t offered.


The site as well as the tool are just available in English. You can choose to alter some of the non-editable e-mail sections (e.g. footer and also personal privacy policy message) to one of 10 languages readily available, mostly European.

Additional Features

Spam- and also Design-Testing

Spam testing isn’t available, however, there is a attribute to inspect the email for errors (missing links, placeholder message that hasn’t been upgraded, etc). There’s additionally a tool that permits you to preview how emails will try to find certain receivers, although this didn’t appear to function when we examined it out. ‘Inbox Preview’ by Litmus is readily available as an add-on solution, although at $10/month for simply 5 examinations, it’s a little steep.

Bounce Management


Soft bounces are put on short-lived hold for 15 days, and afterwards frown at. If it happens once more, they are moved into a put on hold bounce group. They have a ‘recommended for removal’ filter offered to check out these, yet do not remove them instantly.


of course

Import/export available although it’s not as simple as it could be– you require to first allow innovative email permissions under Account Settings.

Storage space readily available for data and images


All plans feature endless storage space.

Pro Features



SPF and also DKIM are supported.

Own Domain


Different degrees of account access


The Account Owner can also appoint functions to be either an Account Manager or a Campaign Creator.


of course

Constant Contact offer a huge quantity of apps and integrations , virtually 400.

Landing Page Builder


This is just readily available using their form contractor, and it’s really standard. Instead, we ‘d recommend these cost-free touchdown page builders.

Consumer Support

3.5/ 5.

There are a number of networks of assistance, including live chat, phone support, a knowledge base as well as community-based assistance. Nevertheless, I located that the conversation and also phone support weren’t always offered, which was a little discouraging. When I was able to acquire chat assistance, nonetheless, I did discover them to be receptive and valuable . Bear in mind that you’ll need to call order to cancel your membership, which is quite aggravating.

Total ranking.

3.6/ 5.

For a standard e-mail tool, Constant Contact ticks a lot of the boxes. The primary concern below, however, is that they’re asking a premium rate for a sub-premium item.


As Constant Contact themselves state via their site, they are a tool for small companies. And also, as such, it’s worth reviewing them on these terms. As mentioned over, they definitely have enough of the basics covered to satisfy most local business, and if it were as basic as that after that we ‘d advise them much more highly.

The issue, these days, is that there are lots of various other e-mail tools offering even more than Constant Contact, and also for a lot less cash. This consists of not only features, however likewise user experience. Actually, for the amount you pay with Constant Contact, you can find yourself utilizing a lot more effective devices such as ActiveCampaign as well as GetResponse.

They do grab points for their respectable deliverability prices, assimilations (particularly social media sites integrations), and for enabling various gain access to levels for separate individuals. And also with recent improvements to automations and also coverage, and also the addition of new attributes like a website building contractor, it does appear like they’re making an effort to enhance the product. Their lack of advanced attributes makes it challenging to suggest them over others at this rate factor. (You’ll see we don’t provide them as a excellent Mailchimp alternative, either.).

There you have it: the next time you see Constant Contact as the number 1 ranked solution anywhere around the internet, I would strongly claim that there could be various other rate of interests at play there.

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Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue review.


# 2.



# 3.

  • ActiveCampaign has among one of the most sophisticated automation systems we’ve ever tried, and also it can’t be contrasted to Constant Contact’s simple method (it only includes autoresponders). They likewise provide robust reports and also analysis devices. On top of that, they are even less costly than Constant Contact.
  • Sendinblue is just one of the most affordable all-in-one e-mail advertising and marketing tools on the marketplace. It’s offered in 6 languages and includes advanced automation alternatives and a built-in CRM.
  • GetResponse is a strong alternative. It comes with numerous sophisticated attributes (e.g. a webinar tool), supplies and also has superb automations one of the very best spam as well as style screening devices we’ve ever used. When compared to GetResponse, that’s why Constant Contact falls short.

We have a detailed guide with the most effective choices to Constant Contact, check it out right here. You can also check out our Smart Finder to see which newsletter solution is ideal matched to you.

Frequently Asked Questions.

Is Constant Contact better than Mailchimp?

Mailchimp defeats Constant Contact hands down. Take a appearance at our Mailchimp vs Constant Contact contrast if you would certainly like to get into the information.

Can Constant Contact be used as a CRM?

Constant Contact, in collaboration with SharpSpring, provides an all-in-one CRM system. However, at $399/month, you would certainly be better off having a look at any one of these CRMs for local business, which will certainly be far more economical. There are even plenty of excellent totally free CRMs to choose from.

How can I cancel my Constant Contact subscription?

Frustratingly, you’ll need to call Constant Contact within business hours Eastern time in order to terminate your account. Below is the number for the United States and Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legitimate e-mail marketing software application for small businesses. It securely stores your client information and provides a secure way to handle your clients.

Constant Contact deliverability – is it any kind of good?

Constant Contact’s deliverability rates are regularly good in our bi-annual deliverability examinations.

In spite of these showy numbers as well as attributes, interest in Constant Contact seems to be on the decrease, at least according to Google Trends. As Constant Contact themselves reiterate via their site, they are a device for tiny organizations. The issue, these days, is that there are lots of various other email devices using even much more than Constant Contact, as well as for a lot much less cash. For the amount you pay with Constant Contact, you can locate yourself making use of a lot a lot more powerful tools such as ActiveCampaign as well as GetResponse.

ActiveCampaign has one of the most innovative automation systems we’ve ever before tried, as well as it can not be contrasted to Constant Contact’s simple approach (it only includes autoresponders).

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