Constant Contact - Create Email Marketing Campaigns Like a Pro

How To Analyze Constant Contact

Constant Contact have actually remained in the email advertising and marketing game since 1995. During that time, they’ve taken care of to turn into one of the most used email tools in the world, after Mailchimp.

One thing I saw is that Constant Contact is extremely usually the top option for many other evaluation websites. Normally, I wonder to see if our thorough analysis generates the very same end result.

You may have looked into the Constant Contact testimonials provided by customers online, too, and also whilst they are quite positive, they might not provide you the whole picture. Our testimonial of Constant Contact is based on a systematic approach and also utilizes our practical experience and knowledge of lots of various other straightforward and also innovative advertising automation tools.

What makes them special is that they’ve included a number of features throughout the years that few of their competitors sport, such as electronic item downloads, occasion management, appointment scheduling as well as social projects. These all contribute to the varied checklist of e-mail options offered, along with automations as well as repeating newsletters.

Constant Contact brag a market with around 400 applications and combinations that deal with even one of the most particular niche of products. Yet in spite of these fancy numbers and also functions, passion in Constant Contact appears to be on the decline, at the very least according to Google Trends. If it’s still pertinent in the 21st century, Enough factor for us to take a better look at Constant Contact’s outs & ins and also inspect.
Find out below!

Constant Contact Summary

Constant Contact is routed towards small businesses, yet their rates aren’t the most budget friendly, particularly when you consider that their functions just aren’t that progressed. Plans start from $9.99/ month, but this just enables 500 clients, as well as rates climb pretty sharply afterwards.

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Constant Contact screenshots

Constant Contact Pricing

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> Find out even more about Constant Contact’s strategies in our full pricing guide

Cons as well as pros


Is Constant Contact the appropriate e-newsletter service for you?

Suggested if:

You run events:

Constant Contact is quite unique hereof, being among the few email advertising tools to permit you to manage occasion tickets, invitations, as well as registrations . Remember that this feature includes its own charges: 5.4% + $0.80 for each and every ticket offered or transaction performed.

Not recommended if:

You need sophisticated automation:

Remarkably, for the premium it charges, Constant Contact does not use the most advanced automations. While they do offer activated campaigns, autoresponders and also abandoned cart projects (for Shopify just), you’ll discover that much cheaper tools offer comparable levels of automation– MailerLite and Sendinblue, as an example.

Rating information


Alleviate of Use

Generally it’s very easy to browse, though a little bit dull-looking. You can reach most areas within a number of clicks, though as they’ve added extra performance, some things have actually ended up being a little covert, as an example, automations.

E-newsletter Creation


The editor is quickly, but light on attributes, especially in the designing division. Besides that it’s simple to collaborate with.



This is really fundamental, just allowing you to put simple introductions or contact information. There is no if/then/else logic offered.

Email kinds

Traditional, autoresponders, standard automations, recurring newsletters, A/B screening, event enrollments, surveys, discount coupons and studies .

Choice and also Flexibility of Template Designs

Not poor. You can additionally begin from scrape, and use a helpful feature called ‘Brand your e-mail’ to auto-generate a design template based on your internet site’s colors as well as logo.

Email Marketing Automation

They supply autoresponders and also deserted cart campaigns for Shopify and also WooCommerce. It additionally creates pre-defined contact sections based on your consumers’ communications with your online shop (e.g. repeat, expired and potential customers). Automations based on call triggers (e.g. e-mail opens, clicks) are also available. It’s worth noting that the automations aren’t the most flexible, as you can not truly integrate problems and also activities as you can in numerous other tools.

Listing Management

You can produce sectors from get in touch with activity, listing subscription, call information, tags, or ecommerce activity. You can additionally produce a section from your contact understandings and also tag get in touches with based upon contact area requirements.

Enrollment Forms/ Opt-in & Opt-out- Process

There is alongside no modification with the type, as well as it just uses a description box, basic field options (which you can not contribute to) and after that a listing, or lists, that people can check to be contributed to.


As you can see in our deliverability tests, Constant Contact does not do too severely, getting to one of the most preferred e-mail service providers (AOL, Gmail, Yahoo, and also Outlook) most of the time.

Records and Analysis

In addition to conventional open and click records, spam, bounce as well as unsubscribe rates are also readily available. You likewise obtain click heat maps, as well as some valuable summary reports such as open as well as click trends, opens up by device, % of calls engaged, and also many successful subject line.


Right here’s where it gets a little bit hirsute. The tool and also the website are only readily available in English. You can pick to alter several of the non-editable e-mail areas (e.g. footer as well as privacy plan text) to one of 10 languages offered, primarily European. Assistance and the knowledge base is offered in 4 languages. A little complex, yet at the very least there’s some initiative to sustain multilingual individuals and audiences.

Further Features

Spam- and Design-Testing

Spam testing isn’t offered, however, there is a feature to check the e-mail for errors (missing links, placeholder message that hasn’t been upgraded, etc). There’s also a tool that permits you to preview just how emails will seek particular receivers, although this really did not appear to function when we tested it out. ‘Inbox Preview’ by Litmus is readily available as an add-on service, although at $10/month for just 5 examinations, it’s a little high.

Bounce Management


Soft bounces are placed on short-lived hold for 15 days, and then frown at. If it takes place again, they are relocated into a suspended bounce category. They have actually a ‘ suggested for removal’ filter offered to see these, yet don’t eliminate them automatically.


of course

Import/export offered although it’s not as straightforward as maybe– you need to initially make it possible for innovative email consents under Account Settings.

Storage offered for information and also pictures


All strategies feature endless storage.

Pro Features



SPF and DKIM are sustained.

Own Domain


Different degrees of account access

of course

The Account Owner can also assign roles to be either an Account Manager or a Campaign Creator.



Constant Contact provide a massive quantity of applications and also assimilations , almost 400.

Landing Page Builder

of course

This is just readily available by means of their kind home builder, and also it’s really standard. Rather, we ‘d recommend these free landing web page home builders.

Consumer Support

3.5/ 5.

There are several channels of support, consisting of live conversation, phone assistance, a understanding base and community-based support. I discovered that the conversation and also phone support weren’t always available, which was a little discouraging.

General score.

3.6/ 5.

For a standard email tool, Constant Contact ticks most of the boxes. The major concern below, however, is that they’re asking a premium cost for a sub-premium item.


As Constant Contact themselves repeat through their website, they are a device for small companies. And also, as such, it’s worth reviewing them on these terms. As stated over, they absolutely have sufficient of the essentials covered to satisfy most small businesses, and if it were as simple as that then we would certainly recommend them more very.

The problem, nowadays, is that there are plenty of various other e-mail devices providing a lot more than Constant Contact, and also for a whole lot much less cash. This includes not only includes, but likewise individual experience. For the amount you pay with Constant Contact, you might find yourself using much extra effective tools such as ActiveCampaign and also GetResponse.

And with recent improvements to automations as well as reporting, and also the addition of new features like a web site builder, it does look like they’re making an effort to boost the product. Their lack of sophisticated attributes makes it challenging to advise them over others at this rate point.

There you have it: the next time you see Constant Contact as the number 1 ranked solution anywhere around the internet, I would strongly claim that there might be various other passions at play there.

Attempt Constant Contact now totally free for 30 days.

Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue review.


# 2.



# 3.

  • ActiveCampaign has among the most innovative automation systems we’ve ever before attempted, and it can’t be compared to Constant Contact’s simple technique (it just includes autoresponders). They additionally supply robust records and analysis devices. On top of that, they are also less costly than Constant Contact.
  • Sendinblue is among the most inexpensive all-in-one e-mail advertising and marketing devices on the market. It’s offered in 6 languages as well as includes sophisticated automation alternatives as well as a built-in CRM.
  • GetResponse is a strong alternative. It includes several innovative attributes (e.g. a webinar tool), supplies and also has outstanding automations one of the very best spam and also style testing devices we’ve ever before made use of. When compared to GetResponse, that’s why Constant Contact falls short.

We have a in-depth guide with the best choices to Constant Contact, check it out here. You can likewise try out our Smart Finder to see which e-newsletter service is best matched to you.

Frequently Asked Questions.

Is Constant Contact much better than Mailchimp?

Mailchimp defeats Constant Contact by far. Take a look at our Mailchimp vs Constant Contact comparison if you ‘d such as to obtain into the information.

Can Constant Contact be utilized as a CRM?

Constant Contact, in collaboration with SharpSpring, provides an all-in-one CRM system. At $399/month, you would certainly be much better off taking a appearance at any of these CRMs for tiny organizations, which will be much a lot more affordable. There are also plenty of exceptional cost-free CRMs to pick from.

Exactly how can I terminate my Constant Contact subscription?

Frustratingly, you’ll require to call Constant Contact within business hrs Eastern time in order to cancel your account. Below is the number for the United States and Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a official email advertising software application for small companies. It safely shops your client data as well as offers a safe and secure method to manage your customers.

Constant Contact deliverability – is it any kind of excellent?

Constant Contact’s deliverability rates are constantly great in our bi-annual deliverability tests.

In spite of these fancy numbers and attributes, passion in Constant Contact appears to be on the decline, at the very least according to Google Trends. As Constant Contact themselves repeat via their website, they are a device for little services. The issue, these days, is that there are plenty of other e-mail devices using also a lot more than Constant Contact, as well as for a great deal much less cash. For the quantity you pay with Constant Contact, you might find yourself using much a lot more powerful tools such as ActiveCampaign and GetResponse.

ActiveCampaign has one of the most sophisticated automation systems we’ve ever before attempted, and it can not be contrasted to Constant Contact’s simplistic strategy (it just includes autoresponders).

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