Constant Contact - Create Email Marketing Campaigns Like a Pro

How To Cancel Your Constant Contact Account

Constant Contact have actually been in the email advertising video game because 1995. Throughout that time, they’ve managed to become one of one of the most used e-mail tools on the planet, after Mailchimp.

One thing I discovered is that Constant Contact is really typically the top selection for numerous other review internet sites. Normally, I am curious to see if our comprehensive analysis generates the exact same outcome.

You may have taken a look at the Constant Contact testimonials provided by customers online, as well, and whilst they are quite favorable, they may not give you the whole picture. Our review of Constant Contact is based on a systematic approach and uses our sensible experience as well as expertise of lots of other simple as well as advanced marketing automation devices.

What makes them special is that they’ve added numerous attributes throughout the years that few of their rivals sporting activity, such as digital product downloads, event management, appointment organizing and also social campaigns. These all include in the varied list of email options readily available, along with automations and also repeating newsletters.

Constant Contact brag a marketplace with around 400 apps and assimilations that deal with even the most particular niche of products. In spite of these flashy numbers and also functions, passion in Constant Contact appears to be on the decline, at least according to Google Trends. Sufficient factor for us to take a closer look at Constant Contact’s outs & ins and also check if it’s still appropriate in the 21st century.
Find out below!

Constant Contact Summary

Constant Contact is directed in the direction of local business, but their rates aren’t the most budget friendly, particularly when you consider that their attributes simply aren’t that progressed. Strategies begin with $9.99/ month, however this only permits 500 customers, as well as costs climb pretty dramatically after that.

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Constant Contact screenshots

Constant Contact Pricing

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> Find out more regarding Constant Contact’s plans in our total prices overview

Cons as well as pros


Is Constant Contact the appropriate e-newsletter service for you?

Recommended if:

You run events:

Constant Contact is rather special in this regard, being just one of minority email advertising tools to enable you to handle event tickets, registrations, and invites . Keep in mind that this feature comes with its own charges: 5.4% + $0.80 for each ticket sold or transaction carried out.

Not suggested if:

You need sophisticated automation:

Surprisingly, for the costs it bills, Constant Contact doesn’t provide one of the most advanced automations. While they do offer caused campaigns, autoresponders and deserted cart campaigns (for Shopify only), you’ll find that various other much less costly devices supply comparable levels of automation– MailerLite and also Sendinblue.

Rating details


Relieve of Use

Normally it’s simple to navigate, though a little bit dull-looking. You can get to most areas within a number of clicks, though as they’ve included more capability, some things have actually ended up being a little hidden, for instance, automations.

Newsletter Creation


The editor is quickly, but light on attributes, especially in the styling department. In addition to that it’s easy to collaborate with.


of course

This is extremely fundamental, only enabling you to place simple greetings or contact details. There is no if/then/else reasoning available.

Email types

Traditional, autoresponders, basic automations, reoccuring newsletters, A/B screening, event registrations, promo codes, studies and polls .

Choice and Flexibility of Template Designs

Okay. There are about 200 (!) design templates to select from, with varying levels of top quality (some are decent, while others look a little standard as well as dated). You can also go back to square one, and use a helpful function called ‘Brand your email’ to auto-generate a theme based on your web site’s shades as well as logo.

Email Marketing Automation

They offer autoresponders and also deserted cart advocate Shopify and also WooCommerce. It also generates pre-defined contact sections based upon your consumers’ interactions with your online shop (e.g. repeat, expired and prospective consumers). Automations based on call triggers (e.g. email opens, clicks) are likewise offered. It’s worth noting that the automations aren’t the most flexible, as you can not really combine problems and actions as you can in several various other devices.

Checklist Management

You can create sections from call activity, checklist membership, get in touch with details, tags, or ecommerce activity. You can also develop a sector from your contact insights and tag contacts based on call field standards.

Registration Forms/ Opt-in & Opt-out- Process

There is beside no customization with the type, and it merely uses a description box, standard area alternatives (which you can’t include in) and after that a list, or listings, that individuals can examine to be included in.


As you can see in our deliverability tests, Constant Contact does not perform too severely, reaching one of the most preferred e-mail carriers (AOL, Gmail, Yahoo, as well as Outlook) most of the time.

Reports as well as Analysis

In enhancement to common open as well as click records, spam, bounce and unsubscribe prices are also offered. You likewise get click heat maps, as well as some useful review reports such as open as well as click trends, opens by tool, % of get in touches with engaged, and most effective subject line.


Here’s where it obtains a little bit hirsute. The site and the tool are just readily available in English. You can select to alter several of the non-editable email areas (e.g. footer and personal privacy policy text) to one of 10 languages readily available, mainly European. Support as well as the knowledge base is offered in 4 languages. Slightly complex, however at least there’s some effort to sustain multilingual users and also target markets.

Further Features

Spam- as well as Design-Testing

Spam testing isn’t readily available, nonetheless, there is a feature to inspect the e-mail for mistakes (missing web links, placeholder message that hasn’t been updated, and so on). There’s additionally a device that allows you to preview exactly how emails will look for specific receivers, although this didn’t seem to function when we evaluated it out. ‘Inbox Preview’ by Litmus is available as an add-on service, although at $10/month for simply 5 examinations, it’s a little high.

Bounce Management

of course

Soft bounces are placed on short-term hold for 15 days, and afterwards frown at. They are moved into a put on hold bounce group if it occurs again. They have actually a ‘recommended for elimination’ filter readily available to view these, yet don’t remove them immediately.


of course

Import/export available although it’s not as simple as maybe– you need to initially enable sophisticated email approvals under Account Settings.

Storage space offered for photos as well as information


All plans feature endless storage.

Pro Features



SPF as well as DKIM are sustained.

Very own Domain


Various levels of account gain access to


The Account Owner can additionally designate functions to be either an Account Manager or a Campaign Creator.



Constant Contact supply a huge quantity of apps as well as combinations , nearly 400.

Landing Page Builder


This is just readily available via their type home builder, as well as it’s extremely standard. Rather, we would certainly recommend these complimentary touchdown page contractors.

Customer Support

3.5/ 5.

There are numerous channels of support, including real-time chat, phone support, a knowledge base as well as community-based support. However, I located that the chat and phone support weren’t constantly offered, which was a little aggravating. When I had the ability to acquire chat assistance, however, I did find them to be receptive and valuable . Remember that you’ll need to call order to cancel your membership, which is pretty aggravating.

Total ranking.

3.6/ 5.

For a basic e-mail tool, Constant Contact ticks a lot of packages. The main concern below, though, is that they’re asking a premium rate for a sub-premium product.

Final thought.

As Constant Contact themselves reiterate via their site, they are a tool for local business. As well as, as such, it’s worth assessing them on these terms. As mentioned above, they most definitely have sufficient of the basics covered to please most local business, and if it were as straightforward as that then we ‘d recommend them more very.

The problem, nowadays, is that there are lots of various other e-mail devices using even more than Constant Contact, and for a whole lot much less cash. This consists of not just includes, yet likewise customer experience. For the amount you pay with Constant Contact, you could locate on your own utilizing much a lot more effective devices such as ActiveCampaign as well as GetResponse.

They do pick up points for their decent deliverability rates, integrations ( specifically social media integrations), as well as for permitting different gain access to degrees for different customers. And also with current enhancements to automations and also reporting, and the addition of brand-new functions like a web site contractor, it does look like they’re making an effort to improve the product. But their lack of sophisticated features makes it tough to suggest them over others at this price factor. (You’ll see we do not provide them as a good Mailchimp choice, either.).

So, there you have it: the following time you see Constant Contact as the number 1 rated solution anywhere around the internet, I would frankly declare that there might be various other rate of interests at play there.

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Constant Contact Alternatives.

activecampaign logo design.


# 1.

Sendinblue evaluation.


# 2.



# 3.

  • ActiveCampaign has one of one of the most sophisticated automation systems we’ve ever before tried, and it can not be compared to Constant Contact’s simplified technique (it only features autoresponders). They also supply durable reports as well as analysis tools. They are even less expensive than Constant Contact.
  • Sendinblue is one of the most inexpensive all-in-one email advertising tools on the market. It’s available in 6 languages as well as includes sophisticated automation choices as well as a integrated CRM.
  • GetResponse is a strong choice. It includes many advanced functions (e.g. a webinar device), has excellent automations as well as offers among the best spam and also style screening tools we’ve ever used. That’s why Constant Contact fails when contrasted to GetResponse.

We have a thorough guide with the very best choices to Constant Contact, check it out below. You can also experiment with our Smart Finder to see which newsletter service is finest fit to you.

Frequently Asked Questions.

Is Constant Contact much better than Mailchimp?

Mailchimp defeats Constant Contact by far. If you ‘d like to get into the information, have a look at our Mailchimp vs Constant Contact contrast.

Can Constant Contact be made use of as a CRM?

Constant Contact, in partnership with SharpSpring, uses an all-in-one CRM platform. Nevertheless, at $399/month, you ‘d be much better off taking a look at any of these CRMs for small businesses, which will be even more economical. There are even a lot of exceptional cost-free CRMs to pick from.

How can I cancel my Constant Contact registration?

Frustratingly, you’ll require to call Constant Contact within organization hours Eastern time in order to cancel your account. Right here is the number for the United States and also Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a official email advertising software for small companies. It safely stores your consumer information as well as supplies a safe means to manage your clients.

Constant Contact deliverability – is it any good?

Constant Contact’s deliverability prices are consistently great in our bi-annual deliverability tests.

Regardless of these fancy numbers as well as features, rate of interest in Constant Contact seems to be on the decrease, at least according to Google Trends. As Constant Contact themselves state through their website, they are a tool for tiny organizations. The issue, these days, is that there are lots of other e-mail tools supplying even a lot more than Constant Contact, and for a lot much less money. For the quantity you pay with Constant Contact, you can locate yourself making use of a lot more powerful tools such as ActiveCampaign as well as GetResponse.

ActiveCampaign has one of the most innovative automation systems we’ve ever before tried, as well as it can not be contrasted to Constant Contact’s simplified method (it only features autoresponders).

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