Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have remained in the e-mail marketing video game considering that 1995. During that time, they’ve handled to become one of the most used email tools worldwide, after Mailchimp.

One thing I saw is that Constant Contact is really commonly the leading choice for numerous various other review internet sites. Normally, I wonder to see if our comprehensive evaluation produces the same outcome.

You could have looked into the Constant Contact testimonials provided by customers online, also, as well as whilst they are rather positive, they might not give you the whole picture. Our evaluation of Constant Contact is based on a methodical approach and also utilizes our useful experience and understanding of lots of various other easy and innovative advertising automation devices.

What makes them special is that they’ve added several features for many years that few of their rivals sporting activity, such as digital item downloads, occasion monitoring, consultation organizing as well as social campaigns. These all contribute to the varied list of email options readily available, along with automations as well as persisting newsletters.

Constant Contact brag a market with around 400 apps and integrations that satisfy also the most niche of items. Yet despite these flashy numbers as well as features, interest in Constant Contact seems to be on the decline, a minimum of according to Google Trends. Sufficient factor for us to take a more detailed check out Constant Contact’s ins & outs and check if it’s still pertinent in the 21st century.
Discover listed below!

Constant Contact Summary

Constant Contact is guided in the direction of small companies, but their prices aren’t the most budget friendly, particularly when you consider that their attributes just aren’t that progressed. Strategies begin with $9.99/ month, yet this just enables 500 customers, and also costs increase pretty dramatically afterwards.

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Constant Contact Pricing

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> Find out more regarding Constant Contact’s strategies in our total rates overview

Cons and pros


Is Constant Contact the best newsletter service for you?

Recommended if:

You run events:

Constant Contact is rather distinct in this regard, being one of minority email advertising devices to permit you to take care of occasion tickets, invites, and enrollments . Keep in mind that this function includes its own costs: 5.4% + $0.80 for each and every ticket offered or purchase carried out.

Not suggested if:

You require innovative automation:

Remarkably, for the premium it charges, Constant Contact does not use the most sophisticated automations. While they do offer set off projects, autoresponders and abandoned cart projects (for Shopify just), you’ll find that more affordable devices provide similar levels of automation– MailerLite and Sendinblue, for instance.

Rating information


Alleviate of Use

Typically it’s simple to browse, though a little bit dull-looking. You can get to the majority of locations within a couple of clicks, though as they’ve added a lot more capability, some points have ended up being a little surprise, for example, automations.

E-newsletter Creation


The editor is quickly, yet light on attributes, especially in the styling department. Aside from that it’s easy to collaborate with.


of course

This is very basic, only permitting you to place easy greetings or contact information. There is no if/then/else logic readily available.

Email kinds

Traditional, autoresponders, standard automations, persisting e-newsletters, A/B screening, event enrollments, coupons, surveys and also surveys .

Selection and Flexibility of Template Designs

Not negative. You can additionally begin from scratch, as well as utilize a convenient function called ‘Brand your email’ to auto-generate a template based on your site’s shades and logo.

Email Marketing Automation

It additionally produces pre-defined call segments based on your clients’ communications with your on the internet store (e.g. repeat, lapsed and potential consumers). Automations based on contact triggers (e.g. e-mail opens, clicks) are likewise offered.

Listing Management

You can develop sections from contact activity, checklist subscription, contact information, tags, or ecommerce activity. You can additionally develop a section from your call understandings and tag get in touches with based upon call field criteria.

Enrollment Forms/ Opt-in & Opt-out- Process

There is beside no personalization with the type, and also it simply offers a summary box, fundamental field options (which you can not contribute to) and after that a listing, or checklists, that people can inspect to be included in.


As you can see in our deliverability examinations, Constant Contact does not carry out too badly, reaching one of the most prominent email suppliers (AOL, Gmail, Yahoo, and Outlook) the majority of the time.

Reports as well as Analysis

In addition to common open and click records, spam, bounce and unsubscribe rates are additionally offered. You likewise obtain click heat maps, and also some helpful review records such as open and click fads, opens by device, % of contacts involved, and the majority of successful subject line. You can also contrast projects. However, advanced tracking such as social monitoring isn’t available.


Below’s where it obtains a little bit unshaven. The device and the website are only readily available in English. You can pick to change a few of the non-editable email sections (e.g. footer and also privacy plan message) to one of 10 languages readily available, mostly European. Support and also the knowledge base is available in 4 languages. A little complicated, however at the very least there’s some initiative to support multilingual customers and also target markets.

Further Features

Spam- as well as Design-Testing

Spam screening isn’t available, nevertheless, there is a feature to check the e-mail for mistakes (missing links, placeholder text that hasn’t been upgraded, etc). There’s also a tool that enables you to preview how e-mails will try to find certain receivers, although this didn’t seem to work when we evaluated it out. ‘Inbox Preview’ by Litmus is readily available as an add-on service, although at $10/month for just 5 tests, it’s a little high.

Jump Management


Soft bounces are put on temporary hold for 15 days, and then dislike. They are relocated right into a put on hold bounce group if it happens once more. They have a ‘recommended for elimination’ filter available to check out these, however don’t remove them instantly.



Import/export readily available although it’s not as straightforward as maybe– you need to first make it possible for advanced email consents under Account Settings.

Storage offered for images as well as data


All strategies feature unlimited storage space.

Pro Features



SPF and DKIM are supported.

Very own Domain


Various levels of account accessibility


The Account Owner can likewise designate duties to be either an Account Manager or a Campaign Creator.



Constant Contact offer a massive quantity of combinations and applications , practically 400.

Touchdown Page Builder

of course

This is just available via their form builder, as well as it’s extremely standard. Rather, we ‘d recommend these free landing page building contractors.

Customer Support

3.5/ 5.

There are a number of networks of assistance, consisting of online chat, phone support, a expertise base and community-based assistance. I found that the chat and phone support weren’t always readily available, which was a little irritating.

General score.

3.6/ 5.

For a basic e-mail tool, Constant Contact ticks the majority of packages. The major concern here, however, is that they’re asking a premium cost for a sub-premium product.


As Constant Contact themselves reiterate with their site, they are a tool for small businesses. And also, therefore, it’s worth evaluating them on these terms. As pointed out above, they absolutely have sufficient of the essentials covered to satisfy most small companies, as well as if it were as easy as that after that we would certainly recommend them more extremely.

The issue, nowadays, is that there are plenty of various other e-mail devices providing much more than Constant Contact, and for a lot less money. This consists of not just features, yet also individual experience. For the quantity you pay with Constant Contact, you could discover yourself making use of a lot more effective tools such as ActiveCampaign as well as GetResponse.

They do pick up factors for their respectable deliverability rates, assimilations (particularly social media assimilations), as well as for allowing various gain access to levels for separate users. And with recent improvements to automations as well as reporting, and also the enhancement of brand-new features like a internet site contractor, it does resemble they’re making an initiative to enhance the product. However their lack of advanced attributes makes it difficult to advise them over others at this rate factor. (You’ll see we do not detail them as a good Mailchimp choice, either.).

So, there you have it: the next time you see Constant Contact as the number 1 ranked service anywhere around the internet, I would frankly assert that there might be various other interests at play there.

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Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue evaluation.


# 2.



# 3.

  • ActiveCampaign has one of one of the most innovative automation systems we’ve ever attempted, and it can not be compared to Constant Contact’s simplified strategy (it only features autoresponders). They likewise offer robust reports and also analysis tools. They are even cheaper than Constant Contact.
  • Sendinblue is among the most inexpensive all-in-one e-mail advertising tools on the market. It’s offered in 6 languages as well as includes advanced automation alternatives and also a built-in CRM.
  • GetResponse is a strong option. It features lots of innovative attributes (e.g. a webinar tool), has superb automations as well as supplies one of the best spam and design screening devices we’ve ever before utilized. That’s why Constant Contact falls short when compared to GetResponse.

We have a thorough overview with the very best alternatives to Constant Contact, check it out right here. You can likewise experiment with our Smart Finder to see which newsletter service is ideal fit to you.

Frequently Asked Questions.

Is Constant Contact much better than Mailchimp?

Mailchimp defeats Constant Contact by far. Take a appearance at our Mailchimp vs Constant Contact contrast if you would certainly such as to obtain right into the details.

Can Constant Contact be used as a CRM?

Constant Contact, in partnership with SharpSpring, supplies an all-in-one CRM system. Nevertheless, at $399/month, you would certainly be better off having a look at any one of these CRMs for small companies, which will certainly be much more affordable. There are also a lot of superb free CRMs to pick from.

Just how can I terminate my Constant Contact subscription?

Frustratingly, you’ll need to call Constant Contact within organization hrs Eastern time in order to cancel your account. Below is the number for the United States as well as Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legit email advertising software for small companies. It safely shops your consumer data and provides a protected way to manage your subscribers.

Constant Contact deliverability – is it any type of excellent?

Constant Contact’s deliverability rates are consistently great in our bi-annual deliverability examinations.

Despite these fancy numbers and attributes, passion in Constant Contact appears to be on the decrease, at least according to Google Trends. As Constant Contact themselves restate through their website, they are a device for tiny organizations. The concern, these days, is that there are lots of various other email devices offering even more than Constant Contact, as well as for a lot less money. For the quantity you pay with Constant Contact, you might locate yourself making use of much extra powerful devices such as ActiveCampaign and also GetResponse.

ActiveCampaign has one of the most sophisticated automation systems we’ve ever attempted, as well as it can’t be compared to Constant Contact’s simple method (it only includes autoresponders).

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