Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have actually remained in the email advertising and marketing video game because 1995. Throughout that time, they’ve handled to turn into one of the most previously owned e-mail devices worldwide, after Mailchimp.

One point I saw is that Constant Contact is really frequently the top selection for lots of various other evaluation internet sites. Normally, I wonder to see if our in-depth analysis generates the exact same result.

You may have looked into the Constant Contact testimonials supplied by customers online, as well, and whilst they are quite favorable, they may not give you the whole picture. Our testimonial of Constant Contact is based on a systematic technique and also utilizes our functional experience and understanding of lots of other simple and also sophisticated advertising and marketing automation tools.

What makes them unique is that they’ve included numerous attributes for many years that few of their competitors sport, such as electronic product downloads, occasion management, visit organizing and social projects. These all contribute to the diverse list of email options offered, along with automations and also recurring newsletters.

Constant Contact brag a market with around 400 apps as well as assimilations that deal with even one of the most niche of products. In spite of these flashy numbers as well as attributes, passion in Constant Contact appears to be on the decrease, at the very least according to Google Trends. Sufficient factor for us to take a more detailed take a look at Constant Contact’s ins & outs as well as examine if it’s still appropriate in the 21st century.
Find out below!

Constant Contact Summary

Constant Contact is guided towards small companies, however their rates aren’t the most affordable, specifically when you take into consideration that their features just aren’t that progressed. Strategies begin with $9.99/ month, but this only permits 500 clients, and prices increase rather dramatically after that.

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Constant Contact Pricing

> Compare prices with our price calculator

> Find out more concerning Constant Contact’s strategies in our total pricing guide

Pros as well as Cons


Is Constant Contact the appropriate e-newsletter service for you?

Suggested if:

You run occasions:

Constant Contact is rather distinct in this regard, being one of minority email advertising and marketing tools to permit you to handle occasion invitations, enrollments, and tickets . Bear in mind that this feature features its very own charges: 5.4% + $0.80 for each and every ticket offered or purchase carried out.

Not advised if:

You require sophisticated automation:

Remarkably, for the costs it bills, Constant Contact doesn’t offer the most advanced automations. While they do use set off projects, autoresponders as well as deserted cart projects (for Shopify just), you’ll locate that other more affordable devices supply comparable levels of automation– MailerLite as well as Sendinblue, as an example.

Ranking information


Reduce of Use

Usually it’s very easy to browse, though a bit dull-looking. You can reach many locations within a couple of clicks, though as they’ve added much more capability, some things have come to be a little covert, for instance, automations.

Newsletter Creation


The editor is fast, but light on functions, especially in the designing department. Aside from that it’s simple to deal with.



This is really fundamental, only permitting you to insert easy introductions or get in touch with details. There is no if/then/else logic readily available.

Email kinds

Timeless, autoresponders, fundamental automations, repeating e-newsletters, A/B testing, event registrations, coupons, surveys and surveys .

Selection and Flexibility of Template Designs

Not bad. There are about 200 (!) design templates to choose from, with varying levels of quality (some are suitable, while others look a little fundamental and outdated). You can additionally start from scratch, and use a convenient feature called ‘Brand your email’ to auto-generate a template based on your web site’s shades and logo.

Email Marketing Automation

It likewise creates pre-defined contact sections based on your customers’ interactions with your online shop (e.g. repeat, lapsed and also prospective consumers). Automations based on call triggers (e.g. email opens up, clicks) are additionally readily available.

Listing Management

You can develop sections from call task, list subscription, call details, tags, or ecommerce activity. You can likewise create a segment from your contact understandings and tag calls based on contact field requirements.

Enrollment Forms/ Opt-in & Opt-out- Process

There is beside no modification with the form, as well as it simply offers a summary box, standard field options (which you can not include in) and afterwards a checklist, or checklists, that people can check to be included in.


As you can see in our deliverability examinations, Constant Contact does not execute also severely, reaching one of the most preferred e-mail suppliers (AOL, Gmail, Yahoo, and also Outlook) most of the moment.

Reports and also Analysis

Along with standard open and click reports, spam, bounce and also unsubscribe rates are likewise available. You also obtain click heat maps, and also some useful summary reports such as open as well as click fads, opens by tool, % of calls engaged, and most effective subject line. You can additionally contrast campaigns. However, advanced tracking such as social monitoring isn’t available.


Below’s where it obtains a little bit hirsute. The site and also the device are only available in English. You can pick to alter several of the non-editable email areas (e.g. footer and personal privacy plan text) to among 10 languages available, mainly European. Assistance as well as the data base is available in 4 languages. Somewhat confusing, but at least there’s some initiative to sustain multilingual individuals and also target markets.

Additional Features

Spam- and also Design-Testing

Spam screening isn’t readily available, however, there is a function to check the email for mistakes ( missing out on links, placeholder message that hasn’t been updated, etc). There’s also a device that enables you to sneak peek exactly how emails will certainly look for certain recipients, although this didn’t seem to function when we tested it out. ‘Inbox Preview’ by Litmus is available as an add-on service, although at $10/month for just 5 tests, it’s a little high.

Jump Management


Soft bounces are positioned on temporary hold for 15 days, and afterwards frown at. They are relocated into a put on hold bounce category if it happens once more. They have a ‘ suggested for removal’ filter available to view these, but do not remove them instantly.



Import/export available although it’s not as straightforward as maybe– you need to initially make it possible for advanced e-mail consents under Account Settings.

Storage offered for images and also data


All plans feature unlimited storage space.

Pro Features



SPF and DKIM are sustained.

Own Domain


Various levels of account access


The Account Owner can additionally designate duties to be either an Account Manager or a Campaign Creator.



Constant Contact use a substantial amount of integrations and also applications , virtually 400.

Landing Page Builder

of course

This is only available through their type building contractor, as well as it’s extremely standard. Rather, we would certainly advise these cost-free landing page home builders.

Customer Support

3.5/ 5.

There are a number of channels of assistance, including online chat, phone assistance, a knowledge base and community-based assistance. I found that the conversation as well as phone support weren’t constantly available, which was a little aggravating. When I was able to get hold of conversation support, nonetheless, I did find them to be beneficial and also receptive . Keep in mind that you’ll require to hire order to cancel your subscription, which is rather irritating.

Overall rating.

3.6/ 5.

For a fundamental e-mail tool, Constant Contact ticks most of packages. The main issue here, though, is that they’re asking a premium cost for a sub-premium product.


As Constant Contact themselves reiterate via their website, they are a tool for small businesses. And also, therefore, it’s worth evaluating them on these terms. As mentioned over, they most definitely have sufficient of the essentials covered to please most small businesses, and if it were as straightforward as that after that we ‘d suggest them a lot more very.

The concern, nowadays, is that there are a lot of other email devices offering even more than Constant Contact, as well as for a great deal less cash. This includes not just includes, but additionally user experience. As a matter of fact, for the amount you pay with Constant Contact, you can find yourself utilizing far more powerful devices such as ActiveCampaign and also GetResponse.

As well as with recent enhancements to automations as well as reporting, as well as the enhancement of brand-new attributes like a internet site builder, it does look like they’re making an initiative to improve the product. Their lack of innovative features makes it difficult to suggest them over others at this cost factor.

So, there you have it: the following time you see Constant Contact as the number 1 ranked solution anywhere around the web, I would frankly assert that there may be various other passions at play there.

Attempt Constant Contact now absolutely free for 30 days.

Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue review.


# 2.



# 3.

  • ActiveCampaign has one of the most advanced automation systems we’ve ever tried, and it can not be compared to Constant Contact’s simple technique (it just features autoresponders). They additionally provide durable records as well as evaluation tools. In addition to that, they are even less expensive than Constant Contact.
  • Sendinblue is one of the least expensive all-in-one email advertising tools on the market. It’s offered in 6 languages as well as comes with innovative automation options and also a built-in CRM.
  • GetResponse is a solid option. It includes many innovative features (e.g. a webinar device), offers as well as has superb automations one of the best spam and design screening tools we’ve ever made use of. When contrasted to GetResponse, that’s why Constant Contact drops short.

We have a thorough overview with the very best options to Constant Contact, check it out here. You can additionally check out our Smart Finder to see which newsletter service is finest matched to you.

Frequently Asked Questions.

Is Constant Contact far better than Mailchimp?

Mailchimp defeats Constant Contact hands down. If you ‘d like to get into the information, have a look at our Mailchimp vs Constant Contact comparison.

Can Constant Contact be made use of as a CRM?

Constant Contact, in collaboration with SharpSpring, supplies an all-in-one CRM system. At $399/month, you ‘d be much better off taking a look at any of these CRMs for tiny businesses, which will certainly be far extra budget-friendly. There are even plenty of exceptional free CRMs to pick from.

Just how can I cancel my Constant Contact membership?

Frustratingly, you’ll require to call Constant Contact within service hours Eastern time in order to cancel your account. Here is the number for the US and Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legit email marketing software for local business. It securely stores your customer information and also supplies a safe and secure means to manage your clients.

Constant Contact deliverability – is it any type of excellent?

Constant Contact’s deliverability prices are continually good in our bi-annual deliverability tests.

In spite of these fancy numbers and also features, passion in Constant Contact seems to be on the decline, at least according to Google Trends. As Constant Contact themselves restate via their site, they are a device for tiny services. The concern, these days, is that there are lots of other email devices providing also much more than Constant Contact, and for a great deal less cash. For the amount you pay with Constant Contact, you might discover yourself utilizing much a lot more effective devices such as ActiveCampaign and also GetResponse.

ActiveCampaign has one of the most sophisticated automation systems we’ve ever before tried, and it can not be compared to Constant Contact’s simplified strategy (it just includes autoresponders).

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