Constant Contact - Create Email Marketing Campaigns Like a Pro

Kevin Constant Contact

Constant Contact have remained in the email marketing game since 1995. Throughout that time, they’ve managed to become one of the most previously owned email tools worldwide, after Mailchimp.

One point I discovered is that Constant Contact is extremely usually the leading selection for lots of other evaluation web sites. Naturally, I am curious to see if our thorough analysis creates the exact same outcome.

You could have had a look at the Constant Contact reviews offered by customers online, as well, as well as whilst they are pretty favorable, they may not provide you the whole picture. Our testimonial of Constant Contact is based on a methodical technique and also uses our useful experience and knowledge of lots of various other basic and sophisticated advertising and marketing automation tools.

What makes them special is that they’ve included a number of attributes for many years that few of their competitors sport, such as electronic product downloads, occasion management, consultation organizing and also social campaigns. These all add to the varied checklist of e-mail alternatives readily available, along with automations and also repeating newsletters.

Constant Contact boast a marketplace with around 400 applications and also assimilations that deal with even one of the most particular niche of products. In spite of these fancy numbers and also features, passion in Constant Contact seems to be on the decline, at the very least according to Google Trends. If it’s still relevant in the 21st century, Enough factor for us to take a better look at Constant Contact’s ins & outs and examine.
Figure out below!

Constant Contact Summary

Constant Contact is directed in the direction of small companies, yet their prices aren’t one of the most cost effective, specifically when you consider that their features just aren’t that advanced. Plans start from $9.99/ month, yet this only allows for 500 clients, and prices increase pretty sharply after that.

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Constant Contact Pricing

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> Find out even more regarding Constant Contact’s strategies in our full rates guide

Cons and also pros


Is Constant Contact the best newsletter service for you?

Recommended if:

You run events:

Constant Contact is rather distinct in this regard, being among the few email marketing devices to permit you to manage event tickets, invites, as well as enrollments . Bear in mind that this attribute comes with its very own costs: 5.4% + $0.80 for each and every ticket offered or purchase carried out.

Not recommended if:

You require advanced automation:

Remarkably, for the costs it bills, Constant Contact doesn’t provide one of the most sophisticated automations. While they do supply set off campaigns, autoresponders and also deserted cart projects (for Shopify only), you’ll locate that more affordable tools supply similar levels of automation– MailerLite as well as Sendinblue, as an example.

Ranking information


Reduce of Use

Usually it’s easy to navigate, though a little bit dull-looking. You can reach the majority of places within a number of clicks, though as they’ve included much more functionality, some things have actually come to be a little hidden, for example, automations.

Newsletter Creation


The editor is fast, but light on features, particularly in the designing division. Apart from that it’s very easy to deal with.



This is very standard, just permitting you to insert simple greetings or call details. There is no if/then/else reasoning available.

Email kinds

Timeless, autoresponders, standard automations, repeating e-newsletters, A/B screening, event enrollments, surveys, coupons and surveys .

Choice as well as Flexibility of Template Designs

Tolerable. There are around 200 (!) templates to select from, with differing degrees of top quality (some are respectable, while others look a little standard as well as outdated). You can additionally go back to square one, as well as use a useful feature called ‘Brand your email’ to auto-generate a layout based on your web site’s shades and also logo design.

Email Marketing Automation

They provide autoresponders as well as deserted cart campaigns for Shopify and WooCommerce. It additionally generates pre-defined get in touch with sections based on your customers’ interactions with your on-line store (e.g. repeat, expired and possible clients). Automations based upon get in touch with triggers (e.g. e-mail opens, clicks) are also available. It’s worth noting that the automations aren’t the most flexible, as you can’t actually integrate conditions and also actions as you can in many various other tools.

Checklist Management

You can produce sections from contact activity, listing membership, get in touch with details, tags, or ecommerce activity. You can also create a sector from your contact understandings and also tag get in touches with based upon contact area standards.

Registration Forms/ Opt-in & Opt-out- Process

There is beside no modification with the kind, and it merely offers a summary box, standard area choices (which you can not contribute to) and afterwards a checklist, or listings, that people can inspect to be added to.


As you can see in our deliverability tests, Constant Contact does not do as well severely, getting to one of the most preferred email companies (AOL, Gmail, Yahoo, and Outlook) most of the moment.

Records and also Analysis

In addition to typical open and also click records, spam, bounce and unsubscribe prices are likewise offered. You also obtain click warmth maps, as well as some beneficial overview records such as open as well as click trends, opens by gadget, % of contacts involved, as well as many effective subject line. You can likewise compare projects. However, advanced tracking such as social tracking isn’t available.


The device and also the site are just offered in English. You can select to alter some of the non-editable email areas (e.g. footer as well as privacy policy message) to one of 10 languages available, mainly European.

Further Features

Spam- and also Design-Testing

Spam screening isn’t offered, nevertheless, there is a feature to check the email for errors ( missing out on web links, placeholder text that hasn’t been upgraded, etc). There’s additionally a tool that enables you to preview exactly how emails will seek certain receivers, although this didn’t seem to function when we tested it out. ‘Inbox Preview’ by Litmus is available as an add-on solution, although at $10/month for just 5 examinations, it’s a little steep.

Jump Management

of course

Soft bounces are put on short-term hold for 15 days, and after that feel bitter. If it takes place again, they are moved into a put on hold bounce group. They have actually a ‘recommended for removal’ filter readily available to see these, but do not eliminate them immediately.



Import/export available although it’s not as straightforward as maybe– you require to first make it possible for innovative e-mail consents under Account Settings.

Storage available for data as well as photos


All plans include unlimited storage.

Pro Features


of course

SPF and DKIM are supported.

Own Domain


Different levels of account access


The Account Owner can likewise appoint functions to be either an Account Manager or a Campaign Creator.



Constant Contact use a large amount of integrations and apps , practically 400.

Landing Page Builder


This is just offered using their kind building contractor, and it’s really basic. Rather, we ‘d advise these free touchdown web page home builders.

Client Support

3.5/ 5.

There are a number of channels of assistance, including live conversation, phone support, a expertise base and also community-based support. I discovered that the conversation and phone assistance weren’t constantly available, which was a little discouraging.

General ranking.

3.6/ 5.

For a standard email tool, Constant Contact ticks the majority of packages. The major issue below, however, is that they’re asking a costs price for a sub-premium item.


As Constant Contact themselves reiterate with their site, they are a device for local business. And also, therefore, it’s worth assessing them on these terms. As discussed over, they absolutely have enough of the basics covered to please most local business, as well as if it were as basic as that after that we ‘d advise them much more very.

The problem, these days, is that there are plenty of other e-mail devices offering a lot more than Constant Contact, and also for a whole lot less cash. This includes not only features, yet also customer experience. Actually, for the quantity you pay with Constant Contact, you could find yourself making use of a lot more powerful devices such as ActiveCampaign as well as GetResponse.

They do pick up factors for their suitable deliverability rates, assimilations ( especially social media sites assimilations), and also for allowing various gain access to degrees for separate customers. As well as with current improvements to automations as well as reporting, as well as the enhancement of new attributes like a site building contractor, it does look like they’re making an initiative to improve the item. Their absence of advanced functions makes it tough to recommend them over others at this price factor. (You’ll see we don’t list them as a good Mailchimp choice, either.).

There you have it: the following time you see Constant Contact as the number 1 ranked service anywhere around the web, I would strongly assert that there might be various other interests at play there.

Attempt Constant Contact now free of charge for 30 days.

Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue evaluation.


# 2.



# 3.

  • ActiveCampaign has among the most innovative automation systems we’ve ever before tried, as well as it can not be compared to Constant Contact’s simple approach (it just features autoresponders). They additionally provide durable records and evaluation tools. They are also less expensive than Constant Contact.
  • Sendinblue is one of the most affordable all-in-one e-mail marketing devices on the market. It’s offered in 6 languages and comes with innovative automation choices and also a integrated CRM.
  • GetResponse is a solid choice. It includes many innovative features (e.g. a webinar tool), has exceptional automations and also supplies one of the best spam as well as layout screening tools we’ve ever before utilized. That’s why Constant Contact fails when contrasted to GetResponse.

We have a comprehensive overview with the best alternatives to Constant Contact, check it out below. You can also experiment with our Smart Finder to see which newsletter service is finest suited to you.

Frequently Asked Questions.

Is Constant Contact far better than Mailchimp?

Mailchimp beats Constant Contact hands down. If you would certainly such as to enter the information, take a look at our Mailchimp vs Constant Contact comparison.

Can Constant Contact be made use of as a CRM?

Constant Contact, in partnership with SharpSpring, offers an all-in-one CRM platform. Nevertheless, at $399/month, you would certainly be better off having a look at any one of these CRMs for local business, which will be much more economical. There are also plenty of superb free CRMs to pick from.

Just how can I cancel my Constant Contact registration?

Frustratingly, you’ll need to call Constant Contact within business hrs Eastern time in order to cancel your account. Below is the number for the US and Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a official email advertising and marketing software application for small businesses. It securely shops your customer data and supplies a protected method to manage your customers.

Constant Contact deliverability – is it any kind of excellent?

Constant Contact’s deliverability prices are regularly good in our bi-annual deliverability examinations.

Regardless of these showy numbers and also features, rate of interest in Constant Contact appears to be on the decrease, at the very least according to Google Trends. As Constant Contact themselves restate via their website, they are a device for little businesses. The issue, these days, is that there are lots of various other e-mail tools supplying even a lot more than Constant Contact, and for a whole lot less money. For the amount you pay with Constant Contact, you can find on your own utilizing a lot a lot more effective devices such as ActiveCampaign and GetResponse.

ActiveCampaign has one of the most innovative automation systems we’ve ever attempted, as well as it can not be compared to Constant Contact’s simple approach (it just features autoresponders).

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