Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have been in the email marketing game since 1995. During that time, they’ve managed to become one of the most secondhand e-mail tools worldwide, after Mailchimp.

One thing I noticed is that Constant Contact is really frequently the leading choice for numerous various other evaluation websites. Naturally, I am curious to see if our thorough evaluation generates the same end result.

You could have taken a look at the Constant Contact evaluations provided by users online, as well, as well as whilst they are pretty positive, they might not provide you the whole picture. Our testimonial of Constant Contact is based upon a systematic technique and also utilizes our useful experience and understanding of loads of various other easy as well as innovative advertising automation devices.

What makes them unique is that they’ve added a number of functions for many years that few of their competitors sporting activity, such as digital item downloads, occasion administration, appointment scheduling and social campaigns. These all include in the diverse listing of e-mail options available, in addition to automations and repeating e-newsletters.

Constant Contact boast a marketplace with around 400 applications and also combinations that satisfy even the most particular niche of items. Yet in spite of these showy numbers as well as attributes, rate of interest in Constant Contact appears to be on the decrease, at the very least according to Google Trends. Enough factor for us to take a better check out Constant Contact’s ins & outs and check if it’s still pertinent in the 21st century.
Discover below!

Constant Contact Summary

Constant Contact is guided in the direction of local business, but their costs aren’t the most budget friendly, specifically when you think about that their functions just aren’t that advanced. Strategies begin with $9.99/ month, but this only enables 500 customers, and also prices climb rather greatly afterwards.

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Constant Contact Pricing

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> Find out more concerning Constant Contact’s strategies in our total pricing guide

Cons as well as pros


Is Constant Contact the appropriate newsletter solution for you?

Suggested if:

You run events:

Constant Contact is rather unique hereof, being among the few e-mail advertising tools to allow you to handle occasion tickets, enrollments, and also invitations . Remember that this attribute includes its very own costs: 5.4% + $0.80 for every ticket offered or purchase performed.

Not suggested if:

You need sophisticated automation:

Remarkably, for the costs it charges, Constant Contact doesn’t supply one of the most sophisticated automations. While they do use triggered projects, autoresponders and also deserted cart campaigns (for Shopify just), you’ll discover that much cheaper devices offer similar levels of automation– MailerLite as well as Sendinblue, for example.

Score details


Relieve of Use

Typically it’s simple to navigate, though a little bit dull-looking. You can reach a lot of areas within a couple of clicks, though as they’ve included much more performance, some points have actually ended up being a little covert, for example, automations.

E-newsletter Creation


The editor is fast, but light on functions, particularly in the designing division. Apart from that it’s simple to collaborate with.


of course

This is very basic, only permitting you to place simple greetings or call details. There is no if/then/else reasoning offered.

Email types

Timeless, autoresponders, basic automations, recurring newsletters, A/B testing, event enrollments, surveys, surveys and discount coupons .

Selection and Flexibility of Template Designs

Okay. There are about 200 (!) layouts to pick from, with differing levels of high quality (some are good, while others look a little fundamental and outdated). You can additionally start from scratch, and also use a helpful feature called ‘Brand your e-mail’ to auto-generate a layout based upon your site’s colors and also logo design.

Email Marketing Automation

They use autoresponders as well as deserted cart campaigns for Shopify as well as WooCommerce. It also creates pre-defined contact sectors based upon your customers’ interactions with your on the internet store (e.g. repeat, expired and also possible customers). Automations based on call triggers (e.g. e-mail opens, clicks) are also offered. It’s worth keeping in mind that the automations aren’t the most adaptable, as you can’t actually combine conditions as well as actions as you can in numerous various other devices.

Checklist Management

You can develop segments from get in touch with activity, checklist subscription, get in touch with information, tags, or ecommerce activity. You can additionally create a sector from your call understandings and also tag calls based upon call area requirements.

Enrollment Forms/ Opt-in & Opt-out- Process

There is beside no personalization with the form, and it simply offers a summary box, standard field alternatives (which you can not contribute to) and afterwards a checklist, or lists, that individuals can inspect to be added to.


As you can see in our deliverability tests, Constant Contact does not carry out too badly, getting to the most preferred e-mail service providers (AOL, Gmail, Yahoo, and also Outlook) the majority of the time.

Reports and also Analysis

Along with conventional open and click reports, spam, bounce and unsubscribe prices are also offered. You likewise obtain click heat maps, and also some helpful review reports such as open and also click patterns, opens by tool, % of calls involved, and also a lot of effective subject line. You can additionally compare campaigns. Advanced tracking such as social tracking isn’t readily available.


Below’s where it gets a little bit hairy. The tool and the website are only readily available in English. You can select to change several of the non-editable email areas (e.g. footer and also privacy policy text) to among 10 languages readily available, mostly European. Support and also the data base is available in 4 languages. Somewhat complicated, yet at least there’s some effort to support multilingual users and audiences.

Further Features

Spam- and also Design-Testing

Spam screening isn’t offered, nonetheless, there is a function to examine the email for errors (missing links, placeholder text that hasn’t been upgraded, and so on). There’s additionally a tool that enables you to sneak peek just how e-mails will try to find details recipients, although this didn’t appear to work when we examined it out. ‘Inbox Preview’ by Litmus is offered as an add-on service, although at $10/month for simply 5 examinations, it’s a little steep.

Bounce Management

of course

Soft bounces are placed on temporary hold for 15 days, and after that frown at. If it occurs once again, they are moved right into a put on hold bounce category. They have actually a ‘ suggested for removal’ filter offered to watch these, however don’t eliminate them automatically.


of course

Import/export readily available although it’s not as straightforward as maybe– you require to first allow sophisticated e-mail approvals under Account Settings.

Storage offered for photos and also data


All strategies include unrestricted storage.

Pro Features


of course

SPF as well as DKIM are supported.

Very own Domain


Different levels of account gain access to

of course

The Account Owner can likewise assign duties to be either an Account Manager or a Campaign Creator.



Constant Contact use a enormous amount of applications and combinations , virtually 400.

Touchdown Page Builder


This is just readily available by means of their form builder, as well as it’s really basic. Rather, we would certainly advise these totally free landing web page building contractors.

Consumer Support

3.5/ 5.

There are numerous channels of support, including live conversation, phone assistance, a data base and community-based assistance. I found that the conversation and also phone assistance weren’t always offered, which was a little frustrating. When I had the ability to get hold of conversation support, nevertheless, I did locate them to be receptive and valuable . Keep in mind that you’ll need to contact order to cancel your registration, which is rather aggravating.

General score.

3.6/ 5.

For a basic e-mail tool, Constant Contact ticks most of packages. The main issue right here, though, is that they’re asking a costs rate for a sub-premium item.


As Constant Contact themselves repeat via their website, they are a tool for small businesses. And, thus, it’s worth evaluating them on these terms. As discussed above, they certainly have sufficient of the essentials covered to satisfy most small businesses, as well as if it were as easy as that then we would certainly recommend them a lot more highly.

The issue, these days, is that there are lots of other email tools offering much more than Constant Contact, as well as for a whole lot less cash. This includes not only features, yet additionally customer experience. Actually, for the amount you pay with Constant Contact, you can find yourself making use of far more effective devices such as ActiveCampaign as well as GetResponse.

And with recent enhancements to automations and also coverage, and also the addition of new functions like a internet site builder, it does look like they’re making an effort to enhance the product. Their lack of innovative features makes it challenging to advise them over others at this cost factor.

So, there you have it: the next time you see Constant Contact as the number 1 ranked solution anywhere around the internet, I would strongly declare that there might be various other rate of interests at play there.

Try Constant Contact currently absolutely free for 30 days.

Constant Contact Alternatives.

activecampaign logo design.


# 1.

Sendinblue evaluation.


# 2.



# 3.

  • ActiveCampaign has one of one of the most innovative automation systems we’ve ever before attempted, as well as it can’t be compared to Constant Contact’s simple method (it just includes autoresponders). They additionally offer robust reports as well as analysis tools. They are also cheaper than Constant Contact.
  • Sendinblue is just one of the most affordable all-in-one e-mail marketing devices on the market. It’s offered in 6 languages as well as comes with innovative automation choices as well as a integrated CRM.
  • GetResponse is a solid choice. It comes with numerous advanced features (e.g. a webinar device), has superb automations as well as supplies among the very best spam as well as layout testing devices we’ve ever made use of. When compared to GetResponse, that’s why Constant Contact falls short.

We have a thorough guide with the best alternatives to Constant Contact, check it out here. You can also try our Smart Finder to see which e-newsletter service is ideal suited to you.

Frequently Asked Questions.

Is Constant Contact much better than Mailchimp?

Mailchimp beats Constant Contact hands down. If you ‘d like to enter into the information, take a look at our Mailchimp vs Constant Contact comparison.

Can Constant Contact be used as a CRM?

Constant Contact, in collaboration with SharpSpring, uses an all-in-one CRM system. At $399/month, you ‘d be much better off taking a look at any of these CRMs for small organizations, which will certainly be much much more cost effective. There are also a lot of superb free CRMs to pick from.

Exactly how can I terminate my Constant Contact subscription?

Frustratingly, you’ll require to call Constant Contact within service hrs Eastern time in order to terminate your account. Here is the number for the US and Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legitimate e-mail marketing software for small businesses. It securely shops your consumer data and also offers a secure method to manage your clients.

Constant Contact deliverability – is it any type of great?

Constant Contact’s deliverability rates are constantly good in our bi-annual deliverability examinations.

Despite these showy numbers and also functions, interest in Constant Contact appears to be on the decrease, at least according to Google Trends. As Constant Contact themselves state through their website, they are a tool for tiny businesses. The issue, these days, is that there are lots of other e-mail devices providing even a lot more than Constant Contact, and also for a whole lot less money. For the amount you pay with Constant Contact, you can discover yourself utilizing much extra powerful tools such as ActiveCampaign and also GetResponse.

ActiveCampaign has one of the most innovative automation systems we’ve ever tried, and also it can’t be contrasted to Constant Contact’s simple strategy (it just features autoresponders).

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