Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have actually remained in the email advertising game given that 1995. Throughout that time, they’ve handled to become one of one of the most pre-owned e-mail devices in the world, after Mailchimp.

One point I observed is that Constant Contact is really often the leading selection for numerous other review web sites. Naturally, I wonder to see if our comprehensive analysis generates the exact same result.

You may have checked out the Constant Contact testimonials offered by individuals online, as well, as well as whilst they are rather favorable, they may not offer you the whole picture. Our testimonial of Constant Contact is based upon a methodical strategy and utilizes our functional experience and knowledge of dozens of various other straightforward and innovative advertising automation devices.

What makes them unique is that they’ve included a number of attributes over the years that few of their competitors sport, such as digital item downloads, event monitoring, visit organizing and also social projects. These all add to the diverse checklist of e-mail options available, in addition to automations and also repeating newsletters.

Constant Contact boast a industry with around 400 apps as well as combinations that cater to also one of the most specific niche of items. Yet regardless of these fancy numbers and also features, interest in Constant Contact seems to be on the decrease, at least according to Google Trends. Sufficient factor for us to take a more detailed take a look at Constant Contact’s ins & outs and also check if it’s still relevant in the 21st century.
Find out below!

Constant Contact Summary

Constant Contact is routed in the direction of small companies, however their rates aren’t one of the most inexpensive, particularly when you take into consideration that their features just aren’t that advanced. Strategies start from $9.99/ month, however this only allows for 500 subscribers, and costs climb rather greatly after that.

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Constant Contact Pricing

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> Find out more concerning Constant Contact’s plans in our total pricing guide

Cons and pros


Is Constant Contact the ideal e-newsletter service for you?

Suggested if:

You run occasions:

Constant Contact is fairly unique hereof, being just one of the few e-mail marketing tools to permit you to handle event tickets, enrollments, and also invites . Keep in mind that this attribute includes its own fees: 5.4% + $0.80 for each ticket offered or transaction performed.

Not recommended if:

You require advanced automation:

Surprisingly, for the premium it charges, Constant Contact does not use one of the most advanced automations. While they do supply activated campaigns, autoresponders and deserted cart projects (for Shopify just), you’ll locate that other much cheaper tools provide similar degrees of automation– MailerLite and also Sendinblue.

Rating information


Reduce of Use

Generally it’s very easy to navigate, though a bit dull-looking. You can reach many areas within a number of clicks, though as they’ve included more functionality, some things have actually become a little covert, for example, automations.

Newsletter Creation


The editor is fast, however light on functions, especially in the designing department. Aside from that it’s very easy to collaborate with.



This is very standard, only allowing you to put straightforward greetings or contact information. There is no if/then/else logic available.

Email types

Traditional, autoresponders, standard automations, repeating newsletters, A/B testing, occasion enrollments, polls, discount coupons as well as surveys .

Selection and Flexibility of Template Designs

Tolerable. There are about 200 (!) templates to select from, with varying levels of quality (some are decent, while others look a little basic and also outdated). You can additionally start from scratch, and make use of a helpful attribute called ‘Brand your e-mail’ to auto-generate a layout based upon your web site’s colors and also logo design.

Email Marketing Automation

It likewise produces pre-defined call sections based on your consumers’ communications with your online store (e.g. repeat, expired as well as possible consumers). Automations based on get in touch with triggers (e.g. email opens, clicks) are also offered.

Checklist Management

You can produce segments from call task, checklist membership, contact details, tags, or ecommerce task. You can additionally develop a sector from your contact insights as well as tag calls based upon contact field standards.

Registration Forms/ Opt-in & Opt-out- Process

There is next to no modification with the type, and it just offers a summary box, standard area options (which you can not contribute to) and then a list, or checklists, that people can examine to be contributed to.


As you can see in our deliverability examinations, Constant Contact does not do too badly, getting to one of the most preferred email service providers (AOL, Gmail, Yahoo, and also Outlook) the majority of the moment.

Reports and Analysis

Along with standard open and click reports, spam, bounce as well as unsubscribe prices are also available. You additionally obtain click warmth maps, and some valuable summary records such as open as well as click patterns, opens up by tool, % of calls engaged, and a lot of effective subject line. You can additionally contrast campaigns. Nonetheless, progressed tracking such as social monitoring isn’t readily available.


The website and also the device are just offered in English. You can choose to transform some of the non-editable e-mail sections (e.g. footer and also personal privacy policy message) to one of 10 languages offered, primarily European.

More Features

Spam- as well as Design-Testing

Spam testing isn’t offered, however, there is a function to check the email for errors (missing web links, placeholder message that hasn’t been updated, and so on). There’s also a device that enables you to preview just how emails will search for specific recipients, although this really did not appear to work when we examined it out. ‘Inbox Preview’ by Litmus is offered as an add-on service, although at $10/month for just 5 examinations, it’s a little steep.

Jump Management


Soft bounces are positioned on short-term hold for 15 days, and then resent. If it occurs once more, they are moved right into a suspended bounce classification. They have actually a ‘ advised for elimination’ filter offered to view these, however do not eliminate them automatically.



Import/export available although it’s not as straightforward as it could be– you need to initially enable sophisticated email permissions under Account Settings.

Storage available for data as well as images


All strategies feature unlimited storage space.

Pro Features


of course

SPF and DKIM are sustained.

Very own Domain


Various degrees of account accessibility


The Account Owner can additionally assign duties to be either an Account Manager or a Campaign Creator.



Constant Contact provide a huge amount of integrations as well as apps , nearly 400.

Landing Page Builder


This is only available via their form builder, as well as it’s very fundamental. Rather, we ‘d suggest these complimentary touchdown page home builders.

Customer Support

3.5/ 5.

There are numerous networks of assistance, including live conversation, phone assistance, a understanding base and also community-based support. I found that the conversation as well as phone support weren’t constantly readily available, which was a little aggravating.

Total ranking.

3.6/ 5.

For a fundamental e-mail tool, Constant Contact ticks the majority of packages. The main issue right here, however, is that they’re asking a premium cost for a sub-premium item.


As Constant Contact themselves restate with their site, they are a tool for small businesses. And also, therefore, it’s worth reviewing them on these terms. As pointed out above, they most definitely have sufficient of the essentials covered to satisfy most small businesses, and also if it were as easy as that then we would certainly suggest them much more highly.

The issue, nowadays, is that there are a lot of various other email tools supplying a lot more than Constant Contact, and for a whole lot much less cash. This consists of not only features, yet also customer experience. As a matter of fact, for the amount you pay with Constant Contact, you might find yourself using much more effective tools such as ActiveCampaign and GetResponse.

They do get points for their decent deliverability prices, integrations (particularly social media integrations), and for enabling various gain access to levels for separate customers. And also with recent improvements to automations and also coverage, as well as the addition of brand-new attributes like a website builder, it does resemble they’re making an initiative to improve the item. Yet their lack of innovative functions makes it tough to suggest them over others at this rate point. (You’ll see we do not note them as a good Mailchimp option, either.).

So, there you have it: the next time you see Constant Contact as the number 1 rated solution anywhere around the internet, I would frankly assert that there could be other interests at play there.

Try Constant Contact currently completely free for 30 days.

Constant Contact Alternatives.

activecampaign logo design.


# 1.

Sendinblue testimonial.


# 2.



# 3.

  • ActiveCampaign has among one of the most sophisticated automation systems we’ve ever tried, and it can’t be compared to Constant Contact’s simplistic approach (it just features autoresponders). They additionally use durable records as well as evaluation tools. They are even less expensive than Constant Contact.
  • Sendinblue is one of the most affordable all-in-one e-mail marketing devices on the market. It’s readily available in 6 languages and also includes sophisticated automation choices and a built-in CRM.
  • GetResponse is a solid option. It includes several sophisticated functions (e.g. a webinar tool), uses and has superb automations among the best spam as well as layout testing tools we’ve ever utilized. That’s why Constant Contact fails when contrasted to GetResponse.

We have a in-depth guide with the best options to Constant Contact, check it out here. You can additionally try our Smart Finder to see which e-newsletter solution is finest suited to you.

Frequently Asked Questions.

Is Constant Contact much better than Mailchimp?

Mailchimp defeats Constant Contact hands down. Take a look at our Mailchimp vs Constant Contact comparison if you ‘d such as to get right into the details.

Can Constant Contact be used as a CRM?

Constant Contact, in partnership with SharpSpring, uses an all-in-one CRM system. Nonetheless, at $399/month, you would certainly be far better off having a look at any one of these CRMs for local business, which will be far more economical. There are also a lot of excellent cost-free CRMs to pick from.

How can I terminate my Constant Contact subscription?

Frustratingly, you’ll need to call Constant Contact within business hrs Eastern time in order to terminate your account. Below is the number for the United States as well as Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legit email advertising software program for small businesses. It securely stores your client information as well as offers a safe and secure way to handle your clients.

Constant Contact deliverability – is it any type of great?

Constant Contact’s deliverability rates are regularly good in our bi-annual deliverability examinations.

In spite of these showy numbers and also features, interest in Constant Contact seems to be on the decrease, at least according to Google Trends. As Constant Contact themselves repeat through their site, they are a tool for little services. The problem, these days, is that there are plenty of various other e-mail devices supplying also a lot more than Constant Contact, as well as for a great deal less money. For the amount you pay with Constant Contact, you might locate yourself making use of much more effective tools such as ActiveCampaign and GetResponse.

ActiveCampaign has one of the most innovative automation systems we’ve ever before attempted, and also it can’t be contrasted to Constant Contact’s simplified strategy (it only features autoresponders).

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