Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have actually been in the e-mail marketing video game given that 1995. Throughout that time, they’ve managed to become one of one of the most previously owned e-mail tools in the world, after Mailchimp.

Something I noticed is that Constant Contact is extremely frequently the top selection for lots of various other review web sites. Normally, I am curious to see if our comprehensive analysis creates the exact same end result.

You could have taken a look at the Constant Contact testimonials provided by users online, too, and also whilst they are quite favorable, they might not provide you the whole picture. Our review of Constant Contact is based on a systematic method and also uses our sensible experience and also understanding of lots of other simple and sophisticated marketing automation devices.

What makes them special is that they’ve added a number of functions throughout the years that few of their competitors sport, such as digital product downloads, occasion monitoring, appointment organizing and social campaigns. These all contribute to the varied list of e-mail options available, along with automations as well as persisting e-newsletters.

Constant Contact brag a market with around 400 apps as well as integrations that accommodate also the most specific niche of products. Yet in spite of these fancy numbers and attributes, rate of interest in Constant Contact seems to be on the decline, at least according to Google Trends. Sufficient factor for us to take a closer consider Constant Contact’s outs & ins and also examine if it’s still pertinent in the 21st century.
Find out listed below!

Constant Contact Summary

Constant Contact is routed in the direction of small businesses, however their costs aren’t one of the most budget friendly, particularly when you think about that their features simply aren’t that advanced. Strategies begin with $9.99/ month, but this only allows for 500 clients, and also rates increase rather greatly afterwards.

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Constant Contact Pricing

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> Find out even more regarding Constant Contact’s strategies in our complete prices overview

Pros as well as Cons


Is Constant Contact the ideal newsletter solution for you?

Suggested if:

You run occasions:

Constant Contact is rather distinct in this regard, being among the few email advertising tools to allow you to handle event invitations, registrations, and tickets . Bear in mind that this attribute includes its very own fees: 5.4% + $0.80 for every ticket sold or transaction performed.

Not advised if:

You need sophisticated automation:

Remarkably, for the costs it bills, Constant Contact does not use one of the most sophisticated automations. While they do offer activated projects, autoresponders and deserted cart projects (for Shopify only), you’ll find that various other much more affordable tools use comparable degrees of automation– MailerLite and also Sendinblue.

Rating details


Ease of Use

Typically it’s easy to navigate, though a bit dull-looking. You can get to many locations within a number of clicks, though as they’ve included much more capability, some points have actually come to be a little hidden, for example, automations.

Newsletter Creation


The editor is quickly, yet light on features, specifically in the styling department. Besides that it’s very easy to deal with.


of course

This is extremely fundamental, just permitting you to put straightforward introductions or get in touch with information. There is no if/then/else reasoning offered.

Email kinds

Classic, autoresponders, fundamental automations, repeating newsletters, A/B screening, event enrollments, studies, promo codes as well as polls .

Selection and Flexibility of Template Designs

Okay. There are about 200 (!) design templates to choose from, with differing degrees of top quality (some are suitable, while others look a little fundamental and dated). You can also go back to square one, and also use a handy function called ‘Brand your email’ to auto-generate a template based upon your website’s shades as well as logo.

Email Marketing Automation

It also produces pre-defined get in touch with sectors based on your customers’ interactions with your on the internet store (e.g. repeat, expired as well as possible consumers). Automations based on call triggers (e.g. e-mail opens, clicks) are also readily available.

List Management

You can produce segments from get in touch with task, list subscription, get in touch with information, tags, or ecommerce activity. You can likewise develop a section from your get in touch with insights and also tag contacts based on call field requirements.

Enrollment Forms/ Opt-in & Opt-out- Process

There is alongside no personalization with the kind, and also it simply supplies a summary box, standard area alternatives (which you can’t include in) and then a checklist, or listings, that people can examine to be contributed to.


As you can see in our deliverability examinations, Constant Contact does not execute also terribly, reaching the most popular email suppliers (AOL, Gmail, Yahoo, and Outlook) most of the moment.

Reports and also Analysis

In addition to basic open as well as click records, spam, bounce and also unsubscribe prices are additionally readily available. You also get click warm maps, and some beneficial overview reports such as open as well as click trends, opens by tool, % of contacts involved, as well as the majority of effective subject line.


Here’s where it gets a bit hairy. The device as well as the site are only available in English. You can pick to alter some of the non-editable e-mail areas (e.g. footer and also privacy policy text) to one of 10 languages offered, primarily European. Assistance and the data base is offered in 4 languages. Somewhat complex, but at least there’s some effort to support multilingual customers as well as target markets.

Additional Features

Spam- and also Design-Testing

Spam testing isn’t readily available, however, there is a function to inspect the e-mail for errors (missing links, placeholder text that hasn’t been upgraded, etc). There’s also a tool that permits you to sneak peek exactly how emails will try to find specific receivers, although this didn’t seem to function when we checked it out. ‘Inbox Preview’ by Litmus is readily available as an add-on solution, although at $10/month for simply 5 examinations, it’s a little steep.

Jump Management


Soft bounces are positioned on short-lived hold for 15 days, and after that resent. They are relocated right into a suspended bounce group if it occurs again. They have a ‘ suggested for elimination’ filter offered to view these, but do not remove them immediately.


of course

Import/export readily available although it’s not as simple as maybe– you require to first allow advanced e-mail consents under Account Settings.

Storage space available for photos and also data


All plans feature unlimited storage space.

Pro Features


of course

SPF and DKIM are supported.

Very own Domain


Different degrees of account access


The Account Owner can also appoint roles to be either an Account Manager or a Campaign Creator.



Constant Contact provide a massive amount of applications and assimilations , nearly 400.

Touchdown Page Builder


This is just available through their form building contractor, and it’s extremely basic. Rather, we would certainly advise these free landing web page home builders.

Client Support

3.5/ 5.

There are several networks of assistance, including live conversation, phone assistance, a data base as well as community-based support. I discovered that the chat as well as phone assistance weren’t always offered, which was a little aggravating. When I had the ability to acquire conversation support, nevertheless, I did locate them to be responsive and also valuable . Remember that you’ll need to hire order to terminate your registration, which is quite irritating.

General ranking.

3.6/ 5.

For a standard email tool, Constant Contact ticks most of the boxes. The major issue below, however, is that they’re asking a premium rate for a sub-premium item.


As Constant Contact themselves state via their website, they are a tool for local business. And also, as such, it’s worth assessing them on these terms. As stated over, they definitely have enough of the basics covered to please most small companies, as well as if it were as easy as that then we ‘d suggest them extra very.

The issue, these days, is that there are plenty of various other email tools supplying a lot more than Constant Contact, and also for a whole lot much less cash. This includes not just features, but likewise user experience. For the amount you pay with Constant Contact, you might locate yourself using a lot a lot more effective tools such as ActiveCampaign and GetResponse.

And with recent improvements to automations and also coverage, as well as the enhancement of new features like a web site contractor, it does look like they’re making an initiative to improve the product. Their absence of advanced attributes makes it challenging to recommend them over others at this price factor.

There you have it: the following time you see Constant Contact as the number 1 rated service anywhere around the internet, I would boldly claim that there could be other rate of interests at play there.

Attempt Constant Contact currently for free for 30 days.

Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue testimonial.


# 2.



# 3.

  • ActiveCampaign has one of the most advanced automation systems we’ve ever tried, as well as it can’t be compared to Constant Contact’s simple strategy (it only includes autoresponders). They also offer durable records and analysis tools. They are even cheaper than Constant Contact.
  • Sendinblue is one of the least expensive all-in-one e-mail advertising and marketing devices on the marketplace. It’s offered in 6 languages and comes with innovative automation choices and also a built-in CRM.
  • GetResponse is a strong alternative. It comes with several innovative features (e.g. a webinar device), offers and has outstanding automations among the most effective spam and also layout screening devices we’ve ever before made use of. That’s why Constant Contact fails when contrasted to GetResponse.

We have a detailed overview with the most effective alternatives to Constant Contact, check it out right here. You can additionally try out our Smart Finder to see which newsletter service is ideal fit to you.

Frequently Asked Questions.

Is Constant Contact better than Mailchimp?

Mailchimp beats Constant Contact by far. If you ‘d such as to enter into the information, have a look at our Mailchimp vs Constant Contact comparison.

Can Constant Contact be utilized as a CRM?

Constant Contact, in collaboration with SharpSpring, supplies an all-in-one CRM platform. Nevertheless, at $399/month, you ‘d be much better off taking a look at any one of these CRMs for local business, which will be even more budget friendly. There are also a lot of superb free CRMs to select from.

Just how can I terminate my Constant Contact membership?

Frustratingly, you’ll need to call Constant Contact within organization hours Eastern time in order to cancel your account. Below is the number for the US as well as Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legitimate e-mail advertising software for small businesses. It securely stores your client information and offers a secure means to handle your clients.

Constant Contact deliverability – is it any good?

Constant Contact’s deliverability rates are consistently good in our bi-annual deliverability tests.

Regardless of these fancy numbers and attributes, passion in Constant Contact seems to be on the decrease, at the very least according to Google Trends. As Constant Contact themselves state with their website, they are a tool for tiny organizations. The concern, these days, is that there are lots of other e-mail tools providing also more than Constant Contact, and also for a whole lot much less cash. For the quantity you pay with Constant Contact, you might locate on your own using much a lot more effective tools such as ActiveCampaign and GetResponse.

ActiveCampaign has one of the most innovative automation systems we’ve ever attempted, as well as it can not be contrasted to Constant Contact’s simplified method (it only features autoresponders).

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