Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have been in the e-mail marketing video game given that 1995. During that time, they’ve managed to turn into one of one of the most secondhand e-mail devices on the planet, after Mailchimp.

One thing I noticed is that Constant Contact is extremely typically the top choice for many other evaluation websites. Naturally, I wonder to see if our thorough evaluation creates the same result.

You might have had a look at the Constant Contact testimonials supplied by individuals online, as well, as well as whilst they are pretty positive, they might not give you the whole picture. Our review of Constant Contact is based upon a systematic technique as well as uses our sensible experience and also expertise of lots of various other straightforward and sophisticated advertising and marketing automation devices.

What makes them unique is that they’ve included a number of features throughout the years that few of their competitors sport, such as electronic product downloads, event monitoring, consultation scheduling and also social projects. These all include in the diverse list of e-mail alternatives available, in addition to automations and persisting e-newsletters.

Constant Contact brag a marketplace with around 400 applications and combinations that satisfy even the most specific niche of items. Yet in spite of these fancy numbers and also features, passion in Constant Contact appears to be on the decrease, a minimum of according to Google Trends. If it’s still pertinent in the 21st century, Enough reason for us to take a better look at Constant Contact’s outs & ins as well as examine.
Discover listed below!

Constant Contact Summary

Constant Contact is routed towards local business, however their rates aren’t the most budget friendly, particularly when you consider that their attributes simply aren’t that progressed. Plans begin with $9.99/ month, however this just enables 500 customers, as well as prices increase pretty sharply after that.

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Constant Contact screenshots

Constant Contact Pricing

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> Find out more regarding Constant Contact’s plans in our full prices guide

Pros and Cons


Is Constant Contact the appropriate newsletter service for you?

Recommended if:

You run occasions:

Constant Contact is rather special hereof, being one of minority e-mail advertising and marketing tools to enable you to manage event tickets, registrations, as well as invites . Keep in mind that this function comes with its very own fees: 5.4% + $0.80 for each and every ticket offered or purchase carried out.

Not suggested if:

You need innovative automation:

Remarkably, for the premium it charges, Constant Contact doesn’t provide one of the most advanced automations. While they do offer caused projects, autoresponders and abandoned cart projects (for Shopify only), you’ll find that other more affordable tools provide similar degrees of automation– MailerLite and also Sendinblue, as an example.

Score details


Ease of Use

Usually it’s easy to navigate, though a little bit dull-looking. You can get to a lot of areas within a couple of clicks, though as they’ve included a lot more functionality, some points have actually ended up being a little hidden, as an example, automations.

E-newsletter Creation


The editor is fast, however light on attributes, specifically in the designing department. In addition to that it’s simple to work with.


of course

This is very basic, just allowing you to put easy greetings or call details. There is no if/then/else reasoning readily available.

Email types

Traditional, autoresponders, standard automations, recurring newsletters, A/B screening, event enrollments, polls, vouchers and also surveys .

Option as well as Flexibility of Template Designs

Not bad. You can additionally start from scratch, and use a helpful feature called ‘Brand your email’ to auto-generate a theme based on your website’s colors as well as logo.

Email Marketing Automation

They use autoresponders and also abandoned cart advocate Shopify and WooCommerce. It likewise produces pre-defined contact sections based on your customers’ interactions with your on the internet store (e.g. repeat, expired and also possible customers). Automations based upon call triggers (e.g. e-mail opens, clicks) are also available. It’s worth noting that the automations aren’t the most flexible, as you can’t actually incorporate problems and also actions as you can in several other devices.

List Management

You can develop sectors from contact task, list membership, contact details, tags, or ecommerce task. You can likewise create a segment from your call understandings as well as tag get in touches with based upon get in touch with area standards.

Registration Forms/ Opt-in & Opt-out- Process

There is beside no modification with the kind, and also it just offers a summary box, basic area options (which you can not contribute to) and afterwards a listing, or listings, that people can check to be added to.


As you can see in our deliverability tests, Constant Contact does not perform too severely, reaching one of the most popular email companies (AOL, Gmail, Yahoo, and Outlook) the majority of the time.

Reports and Analysis

Along with typical open and also click reports, spam, bounce and also unsubscribe rates are also offered. You likewise obtain click warmth maps, as well as some beneficial introduction records such as open as well as click trends, opens by gadget, % of calls engaged, and most effective subject line. You can additionally compare campaigns. Progressed tracking such as social monitoring isn’t available.


Here’s where it gets a bit hairy. The website and also the device are just readily available in English. You can pick to transform several of the non-editable email sections (e.g. footer and personal privacy plan text) to among 10 languages offered, mainly European. Assistance and also the data base is readily available in 4 languages. Somewhat complex, but at the very least there’s some effort to sustain multilingual users and audiences.

Additional Features

Spam- and Design-Testing

Spam testing isn’t available, however, there is a function to inspect the e-mail for errors (missing links, placeholder text that hasn’t been updated, etc). There’s likewise a device that enables you to sneak peek how emails will seek specific receivers, although this really did not seem to work when we examined it out. ‘Inbox Preview’ by Litmus is offered as an add-on service, although at $10/month for just 5 examinations, it’s a little steep.

Bounce Management

of course

Soft bounces are positioned on temporary hold for 15 days, and after that dislike. They are moved into a suspended bounce category if it happens once more. They have actually a ‘ suggested for removal’ filter readily available to check out these, however don’t remove them immediately.


of course

Import/export readily available although it’s not as simple as maybe– you need to first make it possible for advanced email permissions under Account Settings.

Storage space offered for pictures as well as information


All strategies include endless storage.

Pro Features



SPF as well as DKIM are supported.

Own Domain


Different levels of account access


The Account Owner can also assign roles to be either an Account Manager or a Campaign Creator.


of course

Constant Contact use a massive quantity of apps and combinations , practically 400.

Touchdown Page Builder


This is only readily available through their kind builder, as well as it’s really basic. Rather, we ‘d advise these totally free landing page building contractors.

Consumer Support

3.5/ 5.

There are several channels of assistance, consisting of live chat, phone support, a expertise base and also community-based support. I discovered that the chat and also phone support weren’t constantly readily available, which was a little frustrating.

Overall rating.

3.6/ 5.

For a fundamental email tool, Constant Contact ticks a lot of the boxes. The primary issue right here, though, is that they’re asking a premium cost for a sub-premium product.

Final thought.

As Constant Contact themselves reiterate via their site, they are a tool for small businesses. As well as, thus, it’s worth reviewing them on these terms. As mentioned over, they certainly have enough of the fundamentals covered to satisfy most local business, and if it were as simple as that then we would certainly advise them extra very.

The issue, these days, is that there are a lot of other email tools offering a lot more than Constant Contact, as well as for a whole lot much less money. This includes not only includes, but also user experience. As a matter of fact, for the amount you pay with Constant Contact, you could find yourself utilizing a lot more powerful tools such as ActiveCampaign and also GetResponse.

And also with current improvements to automations as well as reporting, as well as the enhancement of new features like a internet site building contractor, it does look like they’re making an initiative to enhance the product. Their absence of advanced features makes it tough to suggest them over others at this rate point.

So, there you have it: the next time you see Constant Contact as the number 1 ranked service anywhere around the web, I would frankly assert that there may be various other rate of interests at play there.

Attempt Constant Contact currently for free for 30 days.

Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue evaluation.


# 2.



# 3.

  • ActiveCampaign has one of the most sophisticated automation systems we’ve ever tried, and also it can’t be compared to Constant Contact’s simple method (it just features autoresponders). They also supply durable reports and also evaluation devices. They are also less costly than Constant Contact.
  • Sendinblue is among the cheapest all-in-one e-mail advertising and marketing tools on the market. It’s offered in 6 languages as well as comes with advanced automation alternatives and also a built-in CRM.
  • GetResponse is a strong choice. It features many innovative attributes (e.g. a webinar device), provides and also has superb automations among the best spam and also style screening tools we’ve ever made use of. When compared to GetResponse, that’s why Constant Contact drops short.

We have a in-depth guide with the most effective options to Constant Contact, check it out right here. You can also check out our Smart Finder to see which e-newsletter service is finest fit to you.

Frequently Asked Questions.

Is Constant Contact better than Mailchimp?

Mailchimp defeats Constant Contact by far. Take a look at our Mailchimp vs Constant Contact contrast if you would certainly like to get into the information.

Can Constant Contact be used as a CRM?

Constant Contact, in partnership with SharpSpring, provides an all-in-one CRM system. At $399/month, you would certainly be a lot far better off taking a look at any of these CRMs for small services, which will be far more affordable. There are even plenty of outstanding totally free CRMs to select from.

How can I cancel my Constant Contact subscription?

Frustratingly, you’ll require to call Constant Contact within business hours Eastern time in order to terminate your account. Right here is the number for the United States and Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a official email marketing software program for local business. It securely shops your client data as well as provides a protected means to manage your subscribers.

Constant Contact deliverability – is it any kind of excellent?

Constant Contact’s deliverability prices are continually excellent in our bi-annual deliverability examinations.

In spite of these showy numbers and functions, interest in Constant Contact seems to be on the decline, at least according to Google Trends. As Constant Contact themselves repeat via their site, they are a device for little businesses. The issue, these days, is that there are plenty of other email devices using even a lot more than Constant Contact, and for a lot much less cash. For the quantity you pay with Constant Contact, you could locate on your own making use of much a lot more effective devices such as ActiveCampaign as well as GetResponse.

ActiveCampaign has one of the most advanced automation systems we’ve ever tried, and also it can not be compared to Constant Contact’s simple method (it just features autoresponders).

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