Constant Contact - Create Email Marketing Campaigns Like a Pro

Making Emails Look Individual With Constant Contact

Constant Contact have actually been in the e-mail marketing game considering that 1995. During that time, they’ve handled to turn into one of the most pre-owned email devices in the world, after Mailchimp.

One thing I saw is that Constant Contact is really commonly the top selection for many various other evaluation web sites. Normally, I am curious to see if our in-depth analysis produces the very same end result.

You may have looked into the Constant Contact testimonials used by customers online, also, and also whilst they are pretty favorable, they might not offer you the whole picture. Our evaluation of Constant Contact is based upon a methodical method as well as uses our practical experience and also expertise of dozens of various other easy and innovative advertising automation devices.

What makes them special is that they’ve added numerous functions over the years that few of their competitors sporting activity, such as electronic product downloads, event administration, visit organizing as well as social campaigns. These all include in the diverse list of e-mail alternatives readily available, along with automations and recurring newsletters.

Constant Contact brag a market with around 400 applications as well as combinations that cater to even the most particular niche of products. Yet in spite of these flashy numbers and attributes, passion in Constant Contact appears to be on the decline, a minimum of according to Google Trends. If it’s still appropriate in the 21st century, Enough reason for us to take a better look at Constant Contact’s outs & ins and also check.
Find out listed below!

Constant Contact Summary

Constant Contact is guided in the direction of small businesses, however their rates aren’t one of the most economical, especially when you take into consideration that their functions simply aren’t that advanced. Plans begin with $9.99/ month, however this only enables 500 subscribers, and also costs rise pretty dramatically after that.

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Constant Contact Pricing

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> Find out more about Constant Contact’s plans in our total pricing overview

Pros and also Cons


Is Constant Contact the right e-newsletter service for you?

Recommended if:

You run events:

Constant Contact is fairly unique in this regard, being just one of the few e-mail marketing tools to allow you to take care of event invites, enrollments, and tickets . Bear in mind that this feature comes with its very own fees: 5.4% + $0.80 for each and every ticket offered or purchase carried out.

Not recommended if:

You require innovative automation:

Remarkably, for the premium it charges, Constant Contact does not use one of the most advanced automations. While they do use caused campaigns, autoresponders and also abandoned cart campaigns (for Shopify just), you’ll discover that other much less expensive tools offer comparable levels of automation– MailerLite as well as Sendinblue.

Score information


Reduce of Use

Generally it’s easy to navigate, though a bit dull-looking. You can get to the majority of places within a number of clicks, though as they’ve added much more capability, some things have actually come to be a little covert, for example, automations.

Newsletter Creation


The editor is quick, yet light on functions, particularly in the styling division. In addition to that it’s very easy to deal with.


of course

This is very standard, only permitting you to put straightforward introductions or call information. There is no if/then/else reasoning available.

Email kinds

Classic, autoresponders, fundamental automations, reoccuring newsletters, A/B testing, event registrations, polls, vouchers as well as surveys .

Selection as well as Flexibility of Template Designs

Not bad. There are around 200 (!) layouts to pick from, with differing degrees of quality (some are decent, while others look a little basic as well as dated). You can also start from scratch, and utilize a helpful feature called ‘Brand your e-mail’ to auto-generate a design template based on your website’s colors and logo design.

Email Marketing Automation

They use autoresponders and deserted cart campaigns for Shopify and also WooCommerce. It likewise creates pre-defined call sectors based on your consumers’ communications with your on-line shop (e.g. repeat, lapsed as well as potential customers). Automations based on get in touch with triggers (e.g. email opens, clicks) are additionally readily available. It’s worth noting that the automations aren’t the most flexible, as you can not really integrate conditions as well as activities as you can in numerous various other devices.

Listing Management

You can develop segments from call task, listing membership, contact information, tags, or ecommerce task. You can likewise develop a section from your contact understandings as well as tag get in touches with based on contact area criteria.

Enrollment Forms/ Opt-in & Opt-out- Process

There is next to no customization with the form, and also it merely supplies a summary box, standard field choices (which you can not add to) and after that a list, or lists, that people can inspect to be included in.


As you can see in our deliverability examinations, Constant Contact does not perform also badly, reaching the most popular email carriers (AOL, Gmail, Yahoo, and also Outlook) the majority of the time.

Reports and also Analysis

In addition to conventional open and also click records, spam, bounce and unsubscribe prices are likewise available. You also obtain click warmth maps, and also some useful summary reports such as open and click trends, opens up by gadget, % of contacts engaged, and many successful subject line.


Right here’s where it obtains a little bit hairy. The website as well as the device are only available in English. You can pick to alter a few of the non-editable email sections (e.g. footer and also personal privacy plan message) to one of 10 languages offered, primarily European. Assistance as well as the knowledge base is readily available in 4 languages. Somewhat complex, however at least there’s some effort to sustain multilingual customers and also target markets.

Further Features

Spam- and also Design-Testing

Spam testing isn’t offered, nevertheless, there is a function to check the e-mail for errors ( missing out on web links, placeholder text that hasn’t been updated, and so on). There’s also a tool that permits you to preview exactly how emails will search for specific receivers, although this really did not seem to work when we tested it out. ‘Inbox Preview’ by Litmus is offered as an add-on service, although at $10/month for simply 5 tests, it’s a little steep.

Bounce Management

of course

Soft bounces are positioned on short-term hold for 15 days, and after that feel bitter. They are moved into a suspended bounce group if it occurs again. They have actually a ‘ advised for removal’ filter offered to check out these, but do not eliminate them instantly.



Import/export available although it’s not as uncomplicated as it could be– you require to first make it possible for innovative email permissions under Account Settings.

Storage offered for information and images


All strategies include unrestricted storage space.

Pro Features


of course

SPF and DKIM are supported.

Own Domain


Different levels of account access


The Account Owner can also appoint roles to be either an Account Manager or a Campaign Creator.


of course

Constant Contact supply a enormous amount of apps and also integrations , practically 400.

Touchdown Page Builder


This is only offered using their kind contractor, as well as it’s very fundamental. Instead, we ‘d suggest these totally free touchdown page home builders.

Customer Support

3.5/ 5.

There are a number of networks of support, including live chat, phone assistance, a data base and community-based support. However, I discovered that the chat as well as phone assistance weren’t always readily available, which was a little discouraging. When I had the ability to acquire conversation support, however, I did discover them to be receptive and helpful . Bear in mind that you’ll need to call order to terminate your registration, which is quite annoying.

General ranking.

3.6/ 5.

For a standard email tool, Constant Contact ticks most of packages. The primary issue right here, however, is that they’re asking a premium price for a sub-premium item.


As Constant Contact themselves repeat with their site, they are a device for small businesses. And also, because of this, it’s worth reviewing them on these terms. As mentioned over, they definitely have sufficient of the basics covered to satisfy most small businesses, and if it were as easy as that then we ‘d recommend them much more highly.

The concern, these days, is that there are plenty of other email devices providing a lot more than Constant Contact, as well as for a whole lot much less money. This consists of not only includes, but likewise customer experience. For the amount you pay with Constant Contact, you might discover yourself making use of much a lot more powerful tools such as ActiveCampaign as well as GetResponse.

They do get factors for their respectable deliverability rates, combinations (particularly social media sites integrations), and for enabling various gain access to levels for separate users. And also with recent enhancements to automations and reporting, as well as the enhancement of brand-new functions like a website contractor, it does appear like they’re making an effort to enhance the product. Their absence of advanced attributes makes it challenging to suggest them over others at this price point. (You’ll see we do not note them as a excellent Mailchimp choice, either.).

There you have it: the following time you see Constant Contact as the number 1 ranked solution anywhere around the web, I would boldly claim that there may be various other rate of interests at play there.

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Constant Contact Alternatives.

activecampaign logo design.


# 1.

Sendinblue testimonial.


# 2.



# 3.

  • ActiveCampaign has among one of the most sophisticated automation systems we’ve ever before attempted, and it can’t be compared to Constant Contact’s simplified method (it only features autoresponders). They also supply robust records and also analysis tools. In addition to that, they are also cheaper than Constant Contact.
  • Sendinblue is just one of the most affordable all-in-one e-mail marketing devices on the market. It’s offered in 6 languages and includes innovative automation alternatives and also a integrated CRM.
  • GetResponse is a strong choice. It features numerous sophisticated functions (e.g. a webinar tool), has exceptional automations and provides among the most effective spam as well as design screening devices we’ve ever before utilized. That’s why Constant Contact fails when compared to GetResponse.

We have a comprehensive overview with the very best options to Constant Contact, check it out below. You can also check out our Smart Finder to see which e-newsletter service is finest fit to you.

Frequently Asked Questions.

Is Constant Contact far better than Mailchimp?

Mailchimp beats Constant Contact hands down. Take a look at our Mailchimp vs Constant Contact contrast if you ‘d such as to obtain right into the information.

Can Constant Contact be utilized as a CRM?

Constant Contact, in collaboration with SharpSpring, provides an all-in-one CRM platform. At $399/month, you would certainly be much better off taking a appearance at any of these CRMs for small businesses, which will be far a lot more inexpensive. There are also a lot of outstanding complimentary CRMs to pick from.

How can I cancel my Constant Contact registration?

Frustratingly, you’ll require to call Constant Contact within business hrs Eastern time in order to cancel your account. Below is the number for the US as well as Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legitimate e-mail marketing software program for small companies. It safely stores your client information and uses a safe means to handle your customers.

Constant Contact deliverability – is it any kind of excellent?

Constant Contact’s deliverability prices are continually great in our bi-annual deliverability tests.

Regardless of these flashy numbers as well as features, passion in Constant Contact seems to be on the decrease, at least according to Google Trends. As Constant Contact themselves reiterate via their site, they are a device for small businesses. The problem, these days, is that there are lots of other e-mail devices providing also much more than Constant Contact, and also for a lot much less money. For the amount you pay with Constant Contact, you might find yourself using much a lot more effective tools such as ActiveCampaign and also GetResponse.

ActiveCampaign has one of the most advanced automation systems we’ve ever tried, as well as it can not be contrasted to Constant Contact’s simplistic approach (it only features autoresponders).

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