Constant Contact - Create Email Marketing Campaigns Like a Pro

Marketing Consultant Constant Contact

Constant Contact have actually been in the e-mail advertising and marketing video game considering that 1995. Throughout that time, they’ve handled to turn into one of the most pre-owned email tools on the planet, after Mailchimp.

One thing I discovered is that Constant Contact is very usually the top option for numerous other review internet sites. Normally, I wonder to see if our thorough evaluation generates the same end result.

You could have checked out the Constant Contact evaluations offered by individuals online, as well, and whilst they are rather positive, they might not offer you the whole picture. Our review of Constant Contact is based on a methodical approach as well as utilizes our sensible experience as well as knowledge of lots of various other easy and also sophisticated advertising and marketing automation devices.

What makes them special is that they’ve included a number of attributes throughout the years that few of their rivals sporting activity, such as electronic item downloads, occasion management, visit scheduling and also social campaigns. These all contribute to the varied listing of email options readily available, in addition to automations as well as recurring e-newsletters.

Constant Contact boast a market with around 400 applications as well as combinations that satisfy even the most specific niche of items. Regardless of these showy numbers and attributes, passion in Constant Contact seems to be on the decrease, at the very least according to Google Trends. If it’s still pertinent in the 21st century, Enough reason for us to take a closer look at Constant Contact’s ins & outs and also check.
Discover below!

Constant Contact Summary

Constant Contact is directed in the direction of local business, but their prices aren’t the most budget friendly, especially when you consider that their functions simply aren’t that progressed. Strategies begin with $9.99/ month, but this only enables 500 clients, and also rates rise quite dramatically after that.

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Constant Contact screenshots

Constant Contact Pricing

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> Find out even more about Constant Contact’s strategies in our complete rates guide

Cons and pros


Is Constant Contact the appropriate e-newsletter service for you?

Recommended if:

You run events:

Constant Contact is fairly special in this regard, being one of the few e-mail marketing tools to permit you to manage event tickets, invites, and also enrollments . Keep in mind that this feature features its own charges: 5.4% + $0.80 for each ticket offered or deal carried out.

Not advised if:

You require sophisticated automation:

Remarkably, for the premium it bills, Constant Contact does not use the most innovative automations. While they do use set off projects, autoresponders as well as abandoned cart campaigns (for Shopify just), you’ll find that various other much more affordable tools supply similar degrees of automation– MailerLite and Sendinblue.

Score information


Relieve of Use

Normally it’s very easy to browse, though a little bit dull-looking. You can reach a lot of locations within a couple of clicks, though as they’ve included extra capability, some points have actually become a little covert, for example, automations.

E-newsletter Creation


The editor is quickly, yet light on functions, particularly in the styling division. Besides that it’s easy to work with.


of course

This is really basic, just permitting you to insert basic introductions or get in touch with details. There is no if/then/else logic available.

Email types

Traditional, autoresponders, fundamental automations, persisting e-newsletters, A/B testing, occasion registrations, promo codes, surveys and surveys .

Selection and also Flexibility of Template Designs

Not poor. You can additionally begin from scrape, as well as utilize a useful function called ‘Brand your email’ to auto-generate a theme based on your website’s shades and logo.

Email Marketing Automation

They use autoresponders and deserted cart campaigns for Shopify and WooCommerce. It additionally creates pre-defined call sectors based upon your consumers’ interactions with your online shop (e.g. repeat, expired and possible clients). Automations based upon get in touch with triggers (e.g. email opens, clicks) are also available. It’s worth noting that the automations aren’t the most flexible, as you can not actually combine conditions and actions as you can in numerous various other tools.

Listing Management

You can develop sections from contact activity, list subscription, contact information, tags, or ecommerce activity. You can likewise produce a sector from your get in touch with understandings as well as tag get in touches with based on get in touch with field standards.

Enrollment Forms/ Opt-in & Opt-out- Process

There is alongside no customization with the form, and also it just supplies a description box, standard area alternatives (which you can not contribute to) and afterwards a list, or lists, that people can examine to be added to.


As you can see in our deliverability tests, Constant Contact does not do too terribly, getting to one of the most popular e-mail carriers (AOL, Gmail, Yahoo, as well as Outlook) most of the moment.

Reports as well as Analysis

In enhancement to conventional open and also click reports, spam, bounce and also unsubscribe prices are likewise offered. You additionally get click heat maps, as well as some helpful overview reports such as open and also click fads, opens up by device, % of get in touches with engaged, and most successful subject line.


The tool as well as the website are just readily available in English. You can pick to transform some of the non-editable email sections (e.g. footer and also privacy policy text) to one of 10 languages offered, primarily European.

Additional Features

Spam- as well as Design-Testing

Spam screening isn’t available, nevertheless, there is a feature to examine the email for errors (missing links, placeholder message that hasn’t been updated, and so on). There’s likewise a device that permits you to preview exactly how emails will certainly seek specific receivers, although this didn’t seem to work when we tested it out. ‘Inbox Preview’ by Litmus is readily available as an add-on solution, although at $10/month for simply 5 tests, it’s a little high.

Bounce Management

of course

Soft bounces are placed on momentary hold for 15 days, and afterwards feel bitter. If it occurs again, they are relocated into a put on hold bounce group. They have a ‘ advised for removal’ filter available to view these, but don’t remove them instantly.



Import/export readily available although it’s not as simple as it could be– you require to first allow advanced e-mail consents under Account Settings.

Storage offered for pictures and also data


All strategies feature endless storage.

Pro Features


of course

SPF and also DKIM are supported.

Very own Domain


Different degrees of account access


The Account Owner can likewise appoint roles to be either an Account Manager or a Campaign Creator.


of course

Constant Contact use a large quantity of combinations and also apps , virtually 400.

Landing Page Builder

of course

This is just available using their form builder, as well as it’s very fundamental. Rather, we ‘d recommend these totally free touchdown page building contractors.

Client Support

3.5/ 5.

There are several networks of assistance, including online chat, phone assistance, a knowledge base and also community-based support. Nonetheless, I discovered that the conversation and phone assistance weren’t constantly available, which was a little frustrating. When I had the ability to acquire conversation assistance, nevertheless, I did discover them to be receptive and also useful . Keep in mind that you’ll require to call in order to cancel your registration, which is rather annoying.

Overall rating.

3.6/ 5.

For a basic e-mail device, Constant Contact ticks most of packages. The main problem below, however, is that they’re asking a costs price for a sub-premium product.


As Constant Contact themselves reiterate through their site, they are a device for small businesses. As well as, thus, it’s worth evaluating them on these terms. As discussed above, they most definitely have enough of the fundamentals covered to satisfy most local business, and also if it were as easy as that then we would certainly suggest them a lot more very.

The issue, these days, is that there are a lot of various other e-mail devices offering much more than Constant Contact, as well as for a great deal less money. This includes not just features, but also user experience. For the amount you pay with Constant Contact, you could locate on your own using much more effective tools such as ActiveCampaign as well as GetResponse.

They do grab points for their suitable deliverability prices, combinations ( specifically social networks combinations), and for enabling various accessibility levels for separate users. As well as with recent improvements to automations and also coverage, and also the enhancement of brand-new features like a website home builder, it does appear like they’re making an effort to enhance the product. Their absence of sophisticated attributes makes it hard to suggest them over others at this price factor. (You’ll see we do not note them as a great Mailchimp option, either.).

There you have it: the next time you see Constant Contact as the number 1 ranked service anywhere around the internet, I would boldly claim that there could be various other interests at play there.

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Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue testimonial.


# 2.



# 3.

  • ActiveCampaign has among one of the most advanced automation systems we’ve ever tried, and also it can’t be contrasted to Constant Contact’s simplified technique (it just features autoresponders). They also use robust records and analysis devices. They are even less costly than Constant Contact.
  • Sendinblue is just one of the most inexpensive all-in-one e-mail advertising devices on the market. It’s readily available in 6 languages as well as includes advanced automation choices and also a built-in CRM.
  • GetResponse is a strong choice. It features numerous innovative features (e.g. a webinar device), offers and has superb automations one of the very best spam as well as style screening tools we’ve ever made use of. When contrasted to GetResponse, that’s why Constant Contact drops short.

We have a detailed overview with the very best options to Constant Contact, check it out here. You can additionally try out our Smart Finder to see which e-newsletter solution is finest fit to you.

Frequently Asked Questions.

Is Constant Contact far better than Mailchimp?

Mailchimp defeats Constant Contact pass on. Take a appearance at our Mailchimp vs Constant Contact contrast if you would certainly like to obtain right into the details.

Can Constant Contact be made use of as a CRM?

Constant Contact, in collaboration with SharpSpring, supplies an all-in-one CRM platform. At $399/month, you ‘d be a lot far better off taking a appearance at any of these CRMs for little services, which will certainly be far extra budget-friendly. There are even plenty of outstanding free CRMs to pick from.

How can I cancel my Constant Contact subscription?

Frustratingly, you’ll require to call Constant Contact within company hours Eastern time in order to terminate your account. Right here is the number for the US and also Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legit email advertising software application for small companies. It securely shops your consumer data as well as offers a safe and secure way to manage your subscribers.

Constant Contact deliverability – is it any type of excellent?

Constant Contact’s deliverability prices are continually good in our bi-annual deliverability examinations.

Despite these showy numbers and also attributes, rate of interest in Constant Contact seems to be on the decline, at the very least according to Google Trends. As Constant Contact themselves repeat with their website, they are a tool for small services. The concern, these days, is that there are plenty of various other email tools providing also extra than Constant Contact, and for a whole lot much less cash. For the quantity you pay with Constant Contact, you could locate on your own utilizing a lot a lot more powerful devices such as ActiveCampaign and GetResponse.

ActiveCampaign has one of the most advanced automation systems we’ve ever before attempted, as well as it can not be compared to Constant Contact’s simplified approach (it only features autoresponders).

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