Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have actually remained in the e-mail advertising and marketing game considering that 1995. Throughout that time, they’ve taken care of to become one of one of the most previously owned email devices on the planet, after Mailchimp.

Something I discovered is that Constant Contact is extremely often the top selection for several various other evaluation sites. Naturally, I am curious to see if our comprehensive analysis produces the exact same outcome.

You could have checked out the Constant Contact reviews supplied by individuals online, as well, as well as whilst they are rather favorable, they might not offer you the whole picture. Our testimonial of Constant Contact is based on a systematic strategy and uses our useful experience and knowledge of loads of other simple as well as innovative marketing automation tools.

What makes them unique is that they’ve added several features throughout the years that few of their rivals sport, such as digital product downloads, occasion management, visit organizing as well as social projects. These all include in the varied list of e-mail choices offered, along with automations as well as persisting e-newsletters.

Constant Contact boast a industry with around 400 apps and also integrations that deal with even one of the most niche of items. Yet despite these flashy numbers and also features, rate of interest in Constant Contact seems to be on the decrease, a minimum of according to Google Trends. Enough factor for us to take a better take a look at Constant Contact’s outs & ins as well as examine if it’s still pertinent in the 21st century.
Find out listed below!

Constant Contact Summary

Constant Contact is directed towards small businesses, yet their prices aren’t the most cost effective, specifically when you think about that their features simply aren’t that progressed. Plans start from $9.99/ month, however this just permits 500 subscribers, and costs rise quite greatly afterwards.

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Constant Contact Pricing

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> Find out more regarding Constant Contact’s plans in our complete pricing guide

Pros and Cons


Is Constant Contact the ideal e-newsletter service for you?

Advised if:

You run occasions:

Constant Contact is rather distinct hereof, being one of the few e-mail advertising devices to permit you to handle occasion invites, tickets, and registrations . Remember that this function includes its own fees: 5.4% + $0.80 for every ticket offered or purchase performed.

Not suggested if:

You need advanced automation:

Surprisingly, for the premium it charges, Constant Contact doesn’t supply one of the most innovative automations. While they do use caused campaigns, autoresponders as well as abandoned cart campaigns (for Shopify just), you’ll find that other more affordable tools use similar degrees of automation– MailerLite as well as Sendinblue, for example.

Ranking information


Reduce of Use

Usually it’s very easy to navigate, though a bit dull-looking. You can get to a lot of places within a number of clicks, though as they’ve included a lot more performance, some things have actually come to be a little concealed, as an example, automations.

E-newsletter Creation


The editor is quickly, however light on features, especially in the designing department. Aside from that it’s easy to work with.


of course

This is really basic, just allowing you to place straightforward introductions or contact information. There is no if/then/else reasoning offered.

Email kinds

Timeless, autoresponders, fundamental automations, persisting e-newsletters, A/B testing, event enrollments, coupons, surveys as well as polls .

Selection and Flexibility of Template Designs

Not negative. You can additionally begin from scrape, and also use a useful attribute called ‘Brand your e-mail’ to auto-generate a layout based on your internet site’s shades and also logo design.

Email Marketing Automation

It likewise produces pre-defined get in touch with segments based on your customers’ communications with your on-line store (e.g. repeat, expired and prospective customers). Automations based on call triggers (e.g. email opens, clicks) are likewise available.

Listing Management

You can produce sections from contact activity, list subscription, call details, tags, or ecommerce activity. You can likewise develop a segment from your contact understandings and also tag contacts based on get in touch with field standards.

Registration Forms/ Opt-in & Opt-out- Process

There is next to no modification with the kind, as well as it simply offers a description box, basic field options (which you can’t include in) and then a listing, or checklists, that individuals can examine to be added to.


As you can see in our deliverability examinations, Constant Contact does not carry out too badly, reaching the most preferred email service providers (AOL, Gmail, Yahoo, and Outlook) most of the time.

Reports and Analysis

In addition to conventional open as well as click records, spam, bounce as well as unsubscribe prices are likewise offered. You likewise obtain click warmth maps, as well as some beneficial overview reports such as open and click trends, opens by device, % of contacts engaged, and the majority of effective subject line.


The site and also the tool are just available in English. You can choose to change some of the non-editable e-mail areas (e.g. footer as well as privacy policy text) to one of 10 languages readily available, primarily European.

More Features

Spam- and Design-Testing

Spam testing isn’t offered, nevertheless, there is a feature to inspect the email for errors (missing web links, placeholder message that hasn’t been updated, etc). There’s also a device that enables you to preview just how emails will try to find details receivers, although this really did not seem to function when we tested it out. ‘Inbox Preview’ by Litmus is available as an add-on solution, although at $10/month for just 5 tests, it’s a little high.

Bounce Management

of course

Soft bounces are put on temporary hold for 15 days, and then dislike. If it happens again, they are moved into a put on hold bounce category. They have a ‘recommended for elimination’ filter available to watch these, but do not eliminate them automatically.



Import/export readily available although it’s not as straightforward as maybe– you require to initially allow sophisticated e-mail permissions under Account Settings.

Storage space readily available for images and also data


All plans come with endless storage.

Pro Features



SPF and also DKIM are supported.

Very own Domain


Different degrees of account accessibility


The Account Owner can additionally appoint duties to be either an Account Manager or a Campaign Creator.



Constant Contact use a massive quantity of applications as well as integrations , virtually 400.

Landing Page Builder


This is only available by means of their kind builder, and it’s extremely basic. Instead, we ‘d suggest these complimentary touchdown web page builders.

Consumer Support

3.5/ 5.

There are a number of networks of support, including real-time conversation, phone assistance, a knowledge base and community-based assistance. Nonetheless, I located that the chat and phone assistance weren’t constantly available, which was a little discouraging. When I had the ability to get hold of conversation support, nevertheless, I did discover them to be receptive and helpful . Remember that you’ll require to call in order to terminate your registration, which is pretty aggravating.

Total rating.

3.6/ 5.

For a standard e-mail device, Constant Contact ticks most of packages. The primary concern right here, however, is that they’re asking a costs cost for a sub-premium item.


As Constant Contact themselves restate through their site, they are a device for small companies. And also, therefore, it’s worth examining them on these terms. As pointed out above, they most definitely have sufficient of the fundamentals covered to please most small companies, and if it were as basic as that then we ‘d advise them extra very.

The issue, nowadays, is that there are a lot of various other e-mail tools offering much more than Constant Contact, as well as for a lot much less cash. This consists of not just includes, however also customer experience. In fact, for the quantity you pay with Constant Contact, you might find yourself using a lot more powerful tools such as ActiveCampaign and GetResponse.

They do get factors for their suitable deliverability rates, combinations ( specifically social networks assimilations), and also for allowing various accessibility levels for separate customers. And also with current improvements to automations and also reporting, and the enhancement of new features like a web site builder, it does resemble they’re making an initiative to boost the product. Yet their absence of innovative attributes makes it challenging to advise them over others at this rate point. (You’ll see we do not note them as a good Mailchimp option, either.).

There you have it: the next time you see Constant Contact as the number 1 rated service anywhere around the web, I would boldly assert that there may be other interests at play there.

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Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue review.


# 2.



# 3.

  • ActiveCampaign has among one of the most advanced automation systems we’ve ever tried, and also it can not be contrasted to Constant Contact’s simplified approach (it just features autoresponders). They additionally supply durable reports and also analysis devices. On top of that, they are even less expensive than Constant Contact.
  • Sendinblue is among the least expensive all-in-one e-mail advertising devices on the market. It’s available in 6 languages and features advanced automation options and a built-in CRM.
  • GetResponse is a strong choice. It comes with many advanced attributes (e.g. a webinar device), has superb automations and also provides one of the most effective spam and layout screening tools we’ve ever before made use of. That’s why Constant Contact falls short when compared to GetResponse.

We have a thorough guide with the best options to Constant Contact, check it out right here. You can likewise check out our Smart Finder to see which newsletter service is ideal suited to you.

Frequently Asked Questions.

Is Constant Contact better than Mailchimp?

Mailchimp defeats Constant Contact pass on. Take a appearance at our Mailchimp vs Constant Contact comparison if you ‘d such as to obtain right into the information.

Can Constant Contact be used as a CRM?

Constant Contact, in collaboration with SharpSpring, supplies an all-in-one CRM system. Nevertheless, at $399/month, you ‘d be much better off taking a look at any of these CRMs for small companies, which will certainly be much more affordable. There are also plenty of outstanding cost-free CRMs to select from.

How can I terminate my Constant Contact membership?

Frustratingly, you’ll need to call Constant Contact within service hours Eastern time in order to cancel your account. Below is the number for the US as well as Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legitimate email marketing software for small companies. It securely shops your consumer information as well as provides a safe way to manage your customers.

Constant Contact deliverability – is it any type of good?

Constant Contact’s deliverability prices are regularly excellent in our bi-annual deliverability examinations.

In spite of these fancy numbers as well as functions, rate of interest in Constant Contact appears to be on the decline, at least according to Google Trends. As Constant Contact themselves repeat with their website, they are a tool for little companies. The problem, these days, is that there are plenty of various other email devices offering also extra than Constant Contact, as well as for a great deal less money. For the amount you pay with Constant Contact, you might locate on your own utilizing a lot more effective devices such as ActiveCampaign and GetResponse.

ActiveCampaign has one of the most innovative automation systems we’ve ever tried, as well as it can’t be contrasted to Constant Contact’s simplified method (it only includes autoresponders).

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