Constant Contact - Create Email Marketing Campaigns Like a Pro

Nicole Petruccione Constant Contact

Constant Contact have been in the e-mail advertising and marketing video game since 1995. During that time, they’ve taken care of to turn into one of one of the most secondhand e-mail devices worldwide, after Mailchimp.

One thing I discovered is that Constant Contact is really typically the top choice for several other review internet sites. Normally, I am curious to see if our detailed analysis creates the very same result.

You might have taken a look at the Constant Contact testimonials supplied by users online, as well, and also whilst they are rather favorable, they may not offer you the whole picture. Our evaluation of Constant Contact is based on a methodical technique as well as utilizes our sensible experience and also understanding of loads of various other straightforward and innovative advertising and marketing automation devices.

What makes them special is that they’ve added a number of functions for many years that few of their competitors sport, such as electronic item downloads, occasion administration, visit scheduling and also social projects. These all contribute to the diverse listing of email options offered, in addition to automations and also persisting newsletters.

Constant Contact boast a market with around 400 applications and integrations that cater to even the most specific niche of items. Despite these flashy numbers as well as attributes, interest in Constant Contact seems to be on the decrease, at the very least according to Google Trends. Enough factor for us to take a closer check out Constant Contact’s ins & outs as well as examine if it’s still relevant in the 21st century.
Learn below!

Constant Contact Summary

Constant Contact is guided in the direction of small companies, yet their costs aren’t one of the most budget-friendly, especially when you take into consideration that their functions just aren’t that advanced. Plans start from $9.99/ month, yet this only permits 500 subscribers, and also rates increase rather greatly after that.

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Constant Contact Pricing

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> Find out even more regarding Constant Contact’s plans in our full rates guide

Pros as well as Cons


Is Constant Contact the appropriate newsletter solution for you?

Advised if:

You run events:

Constant Contact is rather one-of-a-kind in this regard, being one of the few e-mail advertising tools to allow you to take care of occasion tickets, registrations, and also invitations . Bear in mind that this feature comes with its own charges: 5.4% + $0.80 for each ticket offered or purchase carried out.

Not advised if:

You require innovative automation:

Surprisingly, for the premium it bills, Constant Contact does not supply one of the most sophisticated automations. While they do provide triggered campaigns, autoresponders and deserted cart projects (for Shopify just), you’ll find that much cheaper tools supply comparable levels of automation– MailerLite and Sendinblue, for example.

Rating information


Relieve of Use

Typically it’s simple to navigate, though a bit dull-looking. You can get to most locations within a couple of clicks, though as they’ve included extra performance, some things have become a little concealed, for instance, automations.

Newsletter Creation


The editor is quickly, however light on features, specifically in the designing division. In addition to that it’s very easy to deal with.



This is extremely fundamental, only enabling you to place basic greetings or contact details. There is no if/then/else reasoning available.

Email types

Timeless, autoresponders, fundamental automations, reoccuring newsletters, A/B screening, occasion enrollments, studies, coupons and also polls .

Choice as well as Flexibility of Template Designs

Not poor. You can also start from scratch, as well as use a handy attribute called ‘Brand your email’ to auto-generate a layout based on your website’s colors as well as logo.

Email Marketing Automation

It likewise produces pre-defined call segments based on your consumers’ interactions with your on-line store (e.g. repeat, expired and also possible customers). Automations based on get in touch with triggers (e.g. email opens up, clicks) are additionally available.

Checklist Management

You can develop sectors from call task, list membership, get in touch with details, tags, or ecommerce activity. You can also develop a sector from your contact insights and also tag get in touches with based on call area criteria.

Registration Forms/ Opt-in & Opt-out- Process

There is alongside no customization with the form, and also it just provides a summary box, basic field options (which you can’t contribute to) and after that a list, or checklists, that individuals can check to be included in.


As you can see in our deliverability tests, Constant Contact does not perform also severely, getting to the most preferred e-mail suppliers (AOL, Gmail, Yahoo, and also Outlook) most of the time.

Reports and Analysis

In addition to common open and click records, spam, bounce and also unsubscribe prices are also available. You additionally obtain click warmth maps, and also some helpful overview records such as open as well as click patterns, opens by tool, % of get in touches with engaged, and also many successful subject line. You can likewise contrast campaigns. Advanced tracking such as social tracking isn’t available.


The device and the website are only available in English. You can pick to change some of the non-editable email areas (e.g. footer and also privacy plan message) to one of 10 languages readily available, mostly European.

More Features

Spam- as well as Design-Testing

Spam testing isn’t offered, nevertheless, there is a attribute to check the email for errors ( missing out on links, placeholder text that hasn’t been updated, etc). There’s also a tool that allows you to preview how e-mails will certainly search for particular receivers, although this really did not seem to function when we examined it out. ‘Inbox Preview’ by Litmus is available as an add-on solution, although at $10/month for simply 5 tests, it’s a little high.

Jump Management


Soft bounces are placed on short-lived hold for 15 days, and after that feel bitter. They are relocated into a put on hold bounce classification if it happens once again. They have a ‘ advised for removal’ filter offered to watch these, but don’t eliminate them immediately.



Import/export offered although it’s not as straightforward as it could be– you need to initially enable innovative e-mail approvals under Account Settings.

Storage space available for data as well as images


All plans come with unlimited storage.

Pro Features



SPF and also DKIM are sustained.

Own Domain


Different degrees of account gain access to


The Account Owner can also assign roles to be either an Account Manager or a Campaign Creator.


of course

Constant Contact use a huge quantity of assimilations and also applications , nearly 400.

Touchdown Page Builder


This is only offered through their form builder, as well as it’s really fundamental. Instead, we would certainly suggest these cost-free touchdown web page contractors.

Customer Support

3.5/ 5.

There are several channels of support, including online chat, phone assistance, a knowledge base as well as community-based support. Nevertheless, I located that the chat and phone support weren’t constantly available, which was a little irritating. When I was able to get hold of chat support, nonetheless, I did discover them to be receptive as well as valuable . Remember that you’ll require to call order to terminate your registration, which is rather aggravating.

General score.

3.6/ 5.

For a fundamental e-mail tool, Constant Contact ticks a lot of the boxes. The primary issue here, though, is that they’re asking a costs cost for a sub-premium item.


As Constant Contact themselves reiterate through their website, they are a device for small businesses. And, because of this, it’s worth examining them on these terms. As mentioned above, they certainly have enough of the essentials covered to please most small businesses, and if it were as basic as that then we would certainly suggest them more extremely.

The problem, these days, is that there are a lot of other e-mail tools using much more than Constant Contact, as well as for a whole lot less cash. This includes not just includes, but likewise customer experience. For the quantity you pay with Constant Contact, you might discover yourself using a lot extra effective tools such as ActiveCampaign as well as GetResponse.

And with current enhancements to automations as well as reporting, and the enhancement of brand-new features like a site builder, it does look like they’re making an effort to enhance the item. Their absence of innovative features makes it difficult to recommend them over others at this price factor.

There you have it: the next time you see Constant Contact as the number 1 ranked service anywhere around the web, I would frankly claim that there might be various other interests at play there.

Attempt Constant Contact currently free of charge for 30 days.

Constant Contact Alternatives.

activecampaign logo design.


# 1.

Sendinblue evaluation.


# 2.



# 3.

  • ActiveCampaign has one of one of the most innovative automation systems we’ve ever attempted, and also it can not be compared to Constant Contact’s simplified strategy (it just features autoresponders). They likewise provide durable reports and evaluation devices. On top of that, they are even less expensive than Constant Contact.
  • Sendinblue is one of the most affordable all-in-one e-mail advertising devices on the market. It’s available in 6 languages and comes with sophisticated automation alternatives and a built-in CRM.
  • GetResponse is a strong option. It comes with many innovative functions (e.g. a webinar tool), has outstanding automations and provides one of the best spam and also layout testing tools we’ve ever utilized. That’s why Constant Contact fails when contrasted to GetResponse.

We have a in-depth overview with the best options to Constant Contact, check it out right here. You can additionally check out our Smart Finder to see which e-newsletter service is ideal fit to you.

Frequently Asked Questions.

Is Constant Contact much better than Mailchimp?

Mailchimp beats Constant Contact by far. If you ‘d like to get into the details, take a look at our Mailchimp vs Constant Contact contrast.

Can Constant Contact be made use of as a CRM?

Constant Contact, in partnership with SharpSpring, uses an all-in-one CRM platform. However, at $399/month, you would certainly be far better off taking a look at any one of these CRMs for local business, which will be far more budget friendly. There are also a lot of exceptional complimentary CRMs to pick from.

Exactly how can I terminate my Constant Contact membership?

Frustratingly, you’ll require to call Constant Contact within business hours Eastern time in order to cancel your account. Right here is the number for the United States and Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a official email advertising software for small businesses. It safely shops your customer data and also supplies a safe and secure method to handle your customers.

Constant Contact deliverability – is it any kind of good?

Constant Contact’s deliverability rates are regularly great in our bi-annual deliverability examinations.

Regardless of these flashy numbers as well as features, passion in Constant Contact seems to be on the decrease, at the very least according to Google Trends. As Constant Contact themselves restate through their website, they are a tool for tiny companies. The problem, these days, is that there are lots of other e-mail tools providing even a lot more than Constant Contact, and for a great deal much less cash. For the quantity you pay with Constant Contact, you can locate yourself using much more effective tools such as ActiveCampaign as well as GetResponse.

ActiveCampaign has one of the most advanced automation systems we’ve ever before attempted, and it can’t be contrasted to Constant Contact’s simple technique (it just includes autoresponders).

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