Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have remained in the e-mail advertising video game since 1995. During that time, they’ve taken care of to become one of the most used e-mail tools in the world, after Mailchimp.

Something I discovered is that Constant Contact is extremely usually the top selection for numerous other testimonial websites. Naturally, I am curious to see if our thorough analysis produces the exact same result.

You might have had a look at the Constant Contact reviews used by customers online, also, as well as whilst they are pretty positive, they may not provide you the whole picture. Our testimonial of Constant Contact is based upon a systematic approach and also uses our sensible experience and also expertise of lots of various other easy as well as advanced marketing automation tools.

What makes them unique is that they’ve added several features throughout the years that few of their rivals sport, such as electronic item downloads, event management, appointment scheduling and also social projects. These all add to the varied list of email alternatives offered, along with automations and repeating e-newsletters.

Constant Contact boast a market with around 400 applications and also integrations that cater to also one of the most specific niche of items. In spite of these fancy numbers as well as features, interest in Constant Contact appears to be on the decline, at the very least according to Google Trends. Enough reason for us to take a more detailed consider Constant Contact’s outs & ins and also examine if it’s still relevant in the 21st century.
Discover listed below!

Constant Contact Summary

Constant Contact is directed in the direction of local business, yet their rates aren’t one of the most economical, especially when you consider that their features simply aren’t that advanced. Strategies start from $9.99/ month, yet this just permits 500 subscribers, and rates climb quite dramatically afterwards.

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Constant Contact Pricing

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> Find out even more concerning Constant Contact’s strategies in our full pricing overview

Cons and also pros


Is Constant Contact the ideal e-newsletter service for you?

Suggested if:

You run occasions:

Constant Contact is quite unique in this regard, being among the few email advertising devices to enable you to handle occasion tickets, invites, and registrations . Keep in mind that this function includes its very own fees: 5.4% + $0.80 for each ticket offered or deal performed.

Not advised if:

You need advanced automation:

Remarkably, for the premium it charges, Constant Contact does not use the most sophisticated automations. While they do provide activated campaigns, autoresponders as well as deserted cart campaigns (for Shopify just), you’ll discover that more affordable tools provide similar degrees of automation– MailerLite as well as Sendinblue, for instance.

Rating details


Relieve of Use

Generally it’s very easy to browse, though a little bit dull-looking. You can get to a lot of locations within a couple of clicks, though as they’ve added more performance, some points have actually come to be a little surprise, for instance, automations.

E-newsletter Creation


The editor is fast, however light on attributes, specifically in the styling division. Besides that it’s easy to collaborate with.


of course

This is very basic, only allowing you to insert basic greetings or get in touch with information. There is no if/then/else logic readily available.

Email types

Traditional, autoresponders, standard automations, persisting newsletters, A/B screening, event registrations, vouchers, studies as well as polls .

Selection and also Flexibility of Template Designs

Not bad. There are around 200 (!) design templates to choose from, with varying levels of quality (some are suitable, while others look a little fundamental as well as dated). You can also start from scratch, as well as use a helpful attribute called ‘Brand your email’ to auto-generate a design template based upon your website’s colors and also logo.

Email Marketing Automation

They use autoresponders and also abandoned cart advocate Shopify and also WooCommerce. It additionally produces pre-defined contact sectors based on your clients’ interactions with your on-line store (e.g. repeat, lapsed as well as potential consumers). Automations based on contact triggers (e.g. e-mail opens, clicks) are additionally available. It’s worth keeping in mind that the automations aren’t the most adaptable, as you can’t really incorporate problems and activities as you can in numerous various other tools.

Checklist Management

You can produce sectors from call task, checklist membership, contact details, tags, or ecommerce task. You can also develop a sector from your contact understandings as well as tag calls based on contact area requirements.

Enrollment Forms/ Opt-in & Opt-out- Process

There is beside no customization with the type, and it merely provides a description box, fundamental area options (which you can not add to) and then a listing, or listings, that people can inspect to be contributed to.


As you can see in our deliverability examinations, Constant Contact does not perform also terribly, reaching one of the most prominent email suppliers (AOL, Gmail, Yahoo, as well as Outlook) the majority of the time.

Reports as well as Analysis

In addition to common open and also click reports, spam, bounce as well as unsubscribe rates are likewise offered. You additionally get click heat maps, and also some valuable summary reports such as open and click fads, opens by gadget, % of contacts involved, and also the majority of successful subject line.


Below’s where it gets a bit hairy. The tool and the site are just offered in English. You can pick to change some of the non-editable e-mail areas (e.g. footer and privacy plan message) to among 10 languages readily available, mostly European. Assistance and the data base is readily available in 4 languages. Somewhat complex, however a minimum of there’s some initiative to sustain multilingual users and also target markets.

Further Features

Spam- and Design-Testing

Spam screening isn’t readily available, nevertheless, there is a function to inspect the e-mail for mistakes (missing links, placeholder message that hasn’t been updated, and so on). There’s additionally a tool that enables you to preview how e-mails will seek details recipients, although this really did not appear to function when we tested it out. ‘Inbox Preview’ by Litmus is available as an add-on service, although at $10/month for just 5 examinations, it’s a little steep.

Bounce Management


Soft bounces are placed on short-lived hold for 15 days, and after that feel bitter. They are relocated right into a suspended bounce group if it takes place once again. They have actually a ‘recommended for removal’ filter offered to view these, yet do not eliminate them instantly.



Import/export offered although it’s not as simple as it could be– you require to initially allow innovative email authorizations under Account Settings.

Storage space readily available for information and photos


All plans feature unlimited storage.

Pro Features



SPF as well as DKIM are sustained.

Very own Domain


Various levels of account gain access to


The Account Owner can additionally assign roles to be either an Account Manager or a Campaign Creator.



Constant Contact use a enormous quantity of combinations and also apps , practically 400.

Landing Page Builder

of course

This is just available via their kind building contractor, as well as it’s extremely basic. Instead, we ‘d suggest these free touchdown page builders.

Client Support

3.5/ 5.

There are a number of networks of support, including online chat, phone support, a data base and community-based support. I located that the chat and phone support weren’t always readily available, which was a little irritating. When I was able to get hold of conversation assistance, however, I did locate them to be useful and also responsive . Bear in mind that you’ll require to call order to cancel your membership, which is quite aggravating.

Overall rating.

3.6/ 5.

For a fundamental e-mail device, Constant Contact ticks the majority of packages. The main problem here, however, is that they’re asking a costs cost for a sub-premium item.

Final thought.

As Constant Contact themselves repeat with their website, they are a device for small businesses. And, because of this, it’s worth assessing them on these terms. As stated above, they most definitely have sufficient of the fundamentals covered to please most local business, as well as if it were as simple as that after that we would certainly recommend them much more highly.

The problem, nowadays, is that there are plenty of other e-mail tools providing much more than Constant Contact, and also for a whole lot much less money. This includes not only features, but likewise customer experience. For the amount you pay with Constant Contact, you might locate on your own making use of a lot more effective tools such as ActiveCampaign and GetResponse.

They do pick up points for their respectable deliverability prices, assimilations (particularly social media integrations), as well as for allowing various access levels for separate users. As well as with current improvements to automations and also reporting, as well as the addition of new features like a web site contractor, it does appear like they’re making an effort to improve the item. Their lack of sophisticated features makes it challenging to recommend them over others at this cost point. (You’ll see we don’t detail them as a excellent Mailchimp choice, either.).

So, there you have it: the next time you see Constant Contact as the number 1 ranked service anywhere around the internet, I would strongly assert that there might be various other rate of interests at play there.

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Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue review.


# 2.



# 3.

  • ActiveCampaign has among one of the most sophisticated automation systems we’ve ever tried, and also it can not be contrasted to Constant Contact’s simple method (it just includes autoresponders). They likewise supply robust reports and also evaluation tools. On top of that, they are also more affordable than Constant Contact.
  • Sendinblue is among the cheapest all-in-one email advertising and marketing devices on the marketplace. It’s offered in 6 languages and also comes with innovative automation choices and also a integrated CRM.
  • GetResponse is a strong alternative. It comes with many innovative functions (e.g. a webinar tool), provides and also has excellent automations among the most effective spam as well as layout testing tools we’ve ever made use of. When compared to GetResponse, that’s why Constant Contact drops short.

We have a detailed overview with the most effective choices to Constant Contact, check it out below. You can additionally try out our Smart Finder to see which e-newsletter solution is ideal suited to you.

Frequently Asked Questions.

Is Constant Contact far better than Mailchimp?

Mailchimp beats Constant Contact by far. If you would certainly like to enter the details, have a look at our Mailchimp vs Constant Contact contrast.

Can Constant Contact be made use of as a CRM?

Constant Contact, in partnership with SharpSpring, uses an all-in-one CRM system. At $399/month, you ‘d be much better off taking a appearance at any of these CRMs for small services, which will be far more budget friendly. There are also lots of superb totally free CRMs to choose from.

Just how can I terminate my Constant Contact subscription?

Frustratingly, you’ll need to call Constant Contact within company hours Eastern time in order to terminate your account. Below is the number for the United States and also Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legit email marketing software program for small businesses. It securely shops your customer information and provides a safe means to manage your clients.

Constant Contact deliverability – is it any kind of great?

Constant Contact’s deliverability rates are consistently good in our bi-annual deliverability examinations.

Despite these flashy numbers and attributes, interest in Constant Contact seems to be on the decrease, at the very least according to Google Trends. As Constant Contact themselves reiterate with their site, they are a tool for tiny businesses. The issue, these days, is that there are plenty of other email devices using even a lot more than Constant Contact, and for a great deal much less cash. For the amount you pay with Constant Contact, you could find on your own making use of much more effective devices such as ActiveCampaign as well as GetResponse.

ActiveCampaign has one of the most innovative automation systems we’ve ever tried, as well as it can’t be contrasted to Constant Contact’s simplified technique (it only includes autoresponders).

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