Annie Powell Constant Contact

Annie Powell Constant Contact

Constant Contact have actually been in the email advertising game considering that 1995. Throughout that time, they’ve managed to become one of one of the most pre-owned e-mail devices in the world, after Mailchimp.

One point I saw is that Constant Contact is really commonly the leading choice for many various other evaluation websites. Normally, I wonder to see if our thorough analysis creates the exact same outcome.

You might have checked out the Constant Contact evaluations offered by individuals online, also, as well as whilst they are quite positive, they might not give you the whole picture. Our review of Constant Contact is based upon a systematic strategy and also uses our sensible experience and also knowledge of loads of other basic and also innovative marketing automation devices.

What makes them unique is that they’ve added several functions throughout the years that few of their rivals sporting activity, such as digital item downloads, occasion management, appointment scheduling and social projects. These all add to the diverse list of e-mail options offered, in addition to automations and also persisting e-newsletters.

Constant Contact boast a marketplace with around 400 apps and also integrations that deal with also the most specific niche of items. Yet regardless of these fancy numbers as well as features, interest in Constant Contact appears to be on the decline, at least according to Google Trends. Sufficient factor for us to take a closer check out Constant Contact’s ins & outs and examine if it’s still pertinent in the 21st century.
Find out listed below!

Constant Contact Summary

Constant Contact is directed in the direction of small companies, yet their costs aren’t the most budget friendly, especially when you take into consideration that their attributes simply aren’t that advanced. Strategies start from $9.99/ month, but this only allows for 500 subscribers, and costs climb quite greatly afterwards.

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Constant Contact Pricing

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> Find out more about Constant Contact’s plans in our total rates guide

Cons as well as pros


Is Constant Contact the best e-newsletter service for you?

Recommended if:

You run events:

Constant Contact is fairly one-of-a-kind hereof, being among minority email advertising devices to enable you to take care of occasion invitations, tickets, and enrollments . Bear in mind that this attribute includes its own costs: 5.4% + $0.80 for each ticket offered or deal conducted.

Not advised if:

You require advanced automation:

Surprisingly, for the costs it charges, Constant Contact does not supply one of the most sophisticated automations. While they do offer caused projects, autoresponders and abandoned cart projects (for Shopify only), you’ll locate that other much cheaper devices provide similar degrees of automation– MailerLite and Sendinblue.

Score details


Alleviate of Use

Generally it’s easy to navigate, though a bit dull-looking. You can get to most areas within a couple of clicks, though as they’ve included extra capability, some points have become a little surprise, for example, automations.

Newsletter Creation


The editor is quick, but light on attributes, specifically in the designing division. Besides that it’s very easy to deal with.


of course

This is extremely standard, just allowing you to place simple greetings or get in touch with details. There is no if/then/else logic offered.

Email types

Traditional, autoresponders, standard automations, recurring e-newsletters, A/B screening, event enrollments, coupons, surveys and surveys .

Selection and also Flexibility of Template Designs

Not bad. You can likewise begin from scratch, and also use a useful attribute called ‘Brand your email’ to auto-generate a theme based on your internet site’s colors and logo design.

Email Marketing Automation

It likewise produces pre-defined get in touch with segments based on your customers’ communications with your on the internet store (e.g. repeat, expired and prospective clients). Automations based on contact triggers (e.g. e-mail opens, clicks) are likewise offered.

List Management

You can develop segments from get in touch with activity, list subscription, call information, tags, or ecommerce task. You can additionally create a sector from your call insights as well as tag calls based on call area standards.

Enrollment Forms/ Opt-in & Opt-out- Process

There is alongside no customization with the form, as well as it simply offers a description box, standard area alternatives (which you can’t include in) and after that a list, or lists, that people can examine to be added to.


As you can see in our deliverability tests, Constant Contact does not do also badly, reaching one of the most popular email companies (AOL, Gmail, Yahoo, and also Outlook) the majority of the time.

Records and Analysis

Along with conventional open and also click reports, spam, bounce as well as unsubscribe prices are likewise offered. You additionally get click warmth maps, as well as some valuable introduction records such as open and click fads, opens up by device, % of get in touches with engaged, and the majority of successful subject line. You can likewise contrast campaigns. Nonetheless, advanced tracking such as social monitoring isn’t available.


The site and also the device are only available in English. You can select to alter some of the non-editable e-mail areas (e.g. footer and also personal privacy policy text) to one of 10 languages readily available, mainly European.

Further Features

Spam- and Design-Testing

Spam testing isn’t available, nevertheless, there is a function to inspect the e-mail for mistakes ( missing out on web links, placeholder text that hasn’t been updated, and so on). There’s also a tool that enables you to sneak peek just how emails will certainly seek details receivers, although this didn’t seem to work when we examined it out. ‘Inbox Preview’ by Litmus is available as an add-on service, although at $10/month for just 5 examinations, it’s a little steep.

Jump Management

of course

Soft bounces are put on temporary hold for 15 days, and afterwards feel bitter. They are moved into a put on hold bounce group if it occurs once more. They have a ‘ suggested for removal’ filter offered to watch these, but do not remove them instantly.



Import/export offered although it’s not as straightforward as it could be– you require to first allow advanced e-mail authorizations under Account Settings.

Storage space readily available for information and also pictures


All plans come with endless storage space.

Pro Features


of course

SPF as well as DKIM are sustained.

Very own Domain


Various degrees of account accessibility

of course

The Account Owner can additionally designate duties to be either an Account Manager or a Campaign Creator.



Constant Contact provide a large amount of assimilations as well as apps , virtually 400.

Touchdown Page Builder


This is only available via their type contractor, as well as it’s extremely fundamental. Rather, we ‘d recommend these free touchdown web page contractors.

Consumer Support

3.5/ 5.

There are numerous channels of support, consisting of live conversation, phone assistance, a data base and community-based assistance. However, I located that the conversation as well as phone support weren’t constantly available, which was a little discouraging. When I was able to acquire conversation support, nonetheless, I did discover them to be responsive and beneficial . Remember that you’ll need to hire order to cancel your subscription, which is pretty bothersome.

General score.

3.6/ 5.

For a standard e-mail device, Constant Contact ticks a lot of packages. The major problem here, though, is that they’re asking a costs price for a sub-premium item.


As Constant Contact themselves state through their site, they are a tool for local business. And, therefore, it’s worth reviewing them on these terms. As stated above, they most definitely have enough of the basics covered to please most small businesses, as well as if it were as simple as that after that we ‘d suggest them more highly.

The problem, these days, is that there are a lot of various other email devices supplying even more than Constant Contact, and for a whole lot much less cash. This consists of not just features, yet also customer experience. For the amount you pay with Constant Contact, you can discover yourself utilizing a lot a lot more powerful tools such as ActiveCampaign and GetResponse.

They do get points for their decent deliverability rates, assimilations ( specifically social networks assimilations), and for permitting different gain access to degrees for different customers. And also with current enhancements to automations and also reporting, as well as the addition of brand-new features like a internet site builder, it does appear like they’re making an initiative to enhance the product. Their absence of sophisticated features makes it challenging to suggest them over others at this rate point. (You’ll see we don’t note them as a great Mailchimp option, either.).

There you have it: the next time you see Constant Contact as the number 1 rated service anywhere around the internet, I would frankly claim that there may be other rate of interests at play there.

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Constant Contact Alternatives.

activecampaign logo design.


# 1.

Sendinblue testimonial.


# 2.



# 3.

  • ActiveCampaign has one of the most innovative automation systems we’ve ever tried, and it can’t be compared to Constant Contact’s simplified method (it just includes autoresponders). They also supply robust reports as well as evaluation devices. They are even less costly than Constant Contact.
  • Sendinblue is one of the cheapest all-in-one e-mail advertising and marketing devices on the marketplace. It’s offered in 6 languages as well as comes with sophisticated automation alternatives and also a built-in CRM.
  • GetResponse is a strong choice. It includes numerous sophisticated attributes (e.g. a webinar tool), offers as well as has excellent automations one of the best spam and design screening tools we’ve ever before made use of. That’s why Constant Contact fails when contrasted to GetResponse.

We have a in-depth overview with the best choices to Constant Contact, check it out below. You can likewise try our Smart Finder to see which e-newsletter solution is finest suited to you.

Frequently Asked Questions.

Is Constant Contact far better than Mailchimp?

Mailchimp defeats Constant Contact hands down. If you ‘d like to get involved in the details, have a look at our Mailchimp vs Constant Contact contrast.

Can Constant Contact be made use of as a CRM?

Constant Contact, in collaboration with SharpSpring, supplies an all-in-one CRM platform. Nonetheless, at $399/month, you ‘d be better off having a look at any one of these CRMs for local business, which will be much more economical. There are also plenty of superb complimentary CRMs to pick from.

Just how can I cancel my Constant Contact subscription?

Frustratingly, you’ll require to call Constant Contact within service hours Eastern time in order to cancel your account. Right here is the number for the United States and also Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legitimate e-mail advertising and marketing software program for small businesses. It securely shops your customer information as well as supplies a protected method to manage your clients.

Constant Contact deliverability – is it any kind of excellent?

Constant Contact’s deliverability prices are consistently great in our bi-annual deliverability tests.

Despite these flashy numbers and features, interest in Constant Contact appears to be on the decrease, at the very least according to Google Trends. As Constant Contact themselves reiterate with their site, they are a tool for small organizations. The problem, these days, is that there are lots of other e-mail devices offering also more than Constant Contact, and for a whole lot less money. For the quantity you pay with Constant Contact, you can locate on your own making use of much more powerful tools such as ActiveCampaign and also GetResponse.

ActiveCampaign has one of the most sophisticated automation systems we’ve ever tried, and also it can not be contrasted to Constant Contact’s simplified strategy (it just features autoresponders).

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