Constant Contact - Create Email Marketing Campaigns Like a Pro

Paul Desousa Constant Contact

Constant Contact have remained in the e-mail advertising game given that 1995. During that time, they’ve taken care of to turn into one of one of the most used e-mail devices worldwide, after Mailchimp.

One thing I discovered is that Constant Contact is really typically the top choice for numerous various other evaluation internet sites. Naturally, I am curious to see if our thorough analysis produces the exact same result.

You might have had a look at the Constant Contact testimonials offered by customers online, too, and whilst they are quite positive, they might not offer you the whole picture. Our evaluation of Constant Contact is based upon a systematic approach and also uses our functional experience and also understanding of lots of other easy and innovative advertising automation devices.

What makes them unique is that they’ve added several attributes over the years that few of their competitors sport, such as digital product downloads, occasion administration, appointment organizing and also social projects. These all include in the diverse checklist of email choices readily available, along with automations as well as repeating newsletters.

Constant Contact brag a industry with around 400 applications and also assimilations that satisfy also the most niche of products. Despite these flashy numbers and also attributes, interest in Constant Contact appears to be on the decline, at the very least according to Google Trends. If it’s still pertinent in the 21st century, Enough factor for us to take a better look at Constant Contact’s ins & outs and inspect.
Find out listed below!

Constant Contact Summary

Constant Contact is guided in the direction of small companies, however their prices aren’t the most inexpensive, particularly when you think about that their attributes just aren’t that advanced. Strategies begin with $9.99/ month, but this just enables 500 clients, and also costs rise pretty sharply afterwards.

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Constant Contact Pricing

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> Find out even more concerning Constant Contact’s plans in our full rates overview

Pros as well as Cons


Is Constant Contact the appropriate e-newsletter service for you?

Suggested if:

You run events:

Constant Contact is rather distinct hereof, being among minority e-mail advertising and marketing tools to allow you to handle event tickets, invites, and also registrations . Remember that this attribute comes with its own charges: 5.4% + $0.80 for each and every ticket sold or purchase carried out.

Not suggested if:

You require advanced automation:

Surprisingly, for the costs it charges, Constant Contact does not provide one of the most advanced automations. While they do supply caused campaigns, autoresponders and deserted cart projects (for Shopify only), you’ll discover that other much cheaper tools supply comparable levels of automation– MailerLite and Sendinblue.

Rating details


Reduce of Use

Generally it’s simple to navigate, though a bit dull-looking. You can get to the majority of places within a couple of clicks, though as they’ve added much more performance, some things have ended up being a little hidden, as an example, automations.

E-newsletter Creation


The editor is fast, yet light on features, specifically in the designing division. Besides that it’s easy to work with.



This is really fundamental, only permitting you to insert simple introductions or call details. There is no if/then/else logic offered.

Email types

Classic, autoresponders, fundamental automations, repeating newsletters, A/B testing, event enrollments, studies, discount coupons as well as surveys .

Choice and also Flexibility of Template Designs

Tolerable. There are about 200 (!) templates to pick from, with varying degrees of top quality (some are decent, while others look a little basic as well as dated). You can additionally start from scratch, and also make use of a useful feature called ‘Brand your email’ to auto-generate a design template based upon your internet site’s shades and also logo.

Email Marketing Automation

They supply autoresponders and abandoned cart campaigns for Shopify and also WooCommerce. It additionally produces pre-defined get in touch with segments based upon your customers’ communications with your online shop (e.g. repeat, lapsed and potential consumers). Automations based on get in touch with triggers (e.g. email opens, clicks) are additionally offered. It’s worth noting that the automations aren’t the most versatile, as you can not really combine conditions and also actions as you can in many various other tools.

List Management

You can create sections from get in touch with activity, list membership, get in touch with information, tags, or ecommerce activity. You can additionally produce a section from your get in touch with understandings as well as tag contacts based on call area requirements.

Registration Forms/ Opt-in & Opt-out- Process

There is beside no customization with the type, as well as it just offers a summary box, basic area alternatives (which you can’t add to) and then a list, or listings, that people can examine to be contributed to.


As you can see in our deliverability tests, Constant Contact does not execute too severely, getting to one of the most prominent email service providers (AOL, Gmail, Yahoo, and also Outlook) the majority of the time.

Records and also Analysis

In addition to typical open as well as click reports, spam, bounce and also unsubscribe prices are likewise offered. You also obtain click heat maps, and some helpful review records such as open as well as click fads, opens by gadget, % of get in touches with engaged, and the majority of successful subject line.


Here’s where it gets a little bit hirsute. The site and also the device are only available in English. You can pick to transform a few of the non-editable e-mail sections (e.g. footer as well as privacy plan message) to one of 10 languages readily available, mostly European. Assistance as well as the data base is offered in 4 languages. A little confusing, yet at least there’s some initiative to sustain multilingual users and also audiences.

Further Features

Spam- and Design-Testing

Spam testing isn’t available, nonetheless, there is a function to inspect the email for mistakes (missing web links, placeholder message that hasn’t been upgraded, etc). There’s also a tool that allows you to sneak peek exactly how e-mails will certainly search for specific receivers, although this didn’t seem to work when we checked it out. ‘Inbox Preview’ by Litmus is offered as an add-on service, although at $10/month for just 5 tests, it’s a little steep.

Bounce Management

of course

Soft bounces are put on temporary hold for 15 days, and then resent. If it occurs again, they are relocated into a put on hold bounce category. They have actually a ‘recommended for elimination’ filter offered to see these, yet do not remove them immediately.


of course

Import/export readily available although it’s not as uncomplicated as maybe– you need to initially make it possible for advanced email approvals under Account Settings.

Storage readily available for photos and also information


All strategies feature unlimited storage.

Pro Features


of course

SPF and also DKIM are sustained.

Own Domain


Various degrees of account access


The Account Owner can additionally designate roles to be either an Account Manager or a Campaign Creator.


of course

Constant Contact provide a huge amount of assimilations and applications , nearly 400.

Landing Page Builder


This is just available using their kind contractor, and it’s extremely basic. Instead, we would certainly suggest these cost-free touchdown page contractors.

Customer Support

3.5/ 5.

There are numerous networks of support, including live chat, phone assistance, a expertise base as well as community-based assistance. I located that the conversation as well as phone support weren’t always readily available, which was a little aggravating.

Total rating.

3.6/ 5.

For a fundamental email device, Constant Contact ticks the majority of the boxes. The main problem right here, though, is that they’re asking a costs cost for a sub-premium product.

Final thought.

As Constant Contact themselves reiterate through their website, they are a device for local business. And, as such, it’s worth evaluating them on these terms. As discussed above, they absolutely have enough of the fundamentals covered to satisfy most small companies, and also if it were as basic as that after that we would certainly suggest them much more highly.

The problem, nowadays, is that there are lots of various other email tools providing a lot more than Constant Contact, and also for a lot less cash. This includes not just features, however additionally customer experience. In fact, for the amount you pay with Constant Contact, you could find yourself making use of far more effective devices such as ActiveCampaign and also GetResponse.

As well as with recent improvements to automations and also coverage, and the enhancement of brand-new functions like a site contractor, it does look like they’re making an effort to improve the product. Their lack of advanced attributes makes it tough to recommend them over others at this price factor.

There you have it: the following time you see Constant Contact as the number 1 ranked solution anywhere around the internet, I would frankly declare that there might be other passions at play there.

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Constant Contact Alternatives.

activecampaign logo design.


# 1.

Sendinblue review.


# 2.



# 3.

  • ActiveCampaign has among one of the most advanced automation systems we’ve ever before attempted, and it can not be compared to Constant Contact’s simplistic approach (it just features autoresponders). They additionally offer robust records and evaluation devices. On top of that, they are also less costly than Constant Contact.
  • Sendinblue is just one of the most affordable all-in-one email marketing tools on the marketplace. It’s offered in 6 languages and features sophisticated automation choices and also a built-in CRM.
  • GetResponse is a solid option. It comes with several sophisticated features (e.g. a webinar device), has exceptional automations and also provides among the best spam as well as design testing devices we’ve ever before utilized. That’s why Constant Contact fails when compared to GetResponse.

We have a thorough guide with the most effective choices to Constant Contact, check it out right here. You can additionally check out our Smart Finder to see which e-newsletter solution is best matched to you.

Frequently Asked Questions.

Is Constant Contact better than Mailchimp?

Mailchimp beats Constant Contact by far. If you ‘d such as to enter into the details, have a look at our Mailchimp vs Constant Contact comparison.

Can Constant Contact be made use of as a CRM?

Constant Contact, in partnership with SharpSpring, offers an all-in-one CRM system. At $399/month, you ‘d be a lot far better off taking a appearance at any of these CRMs for little organizations, which will be much a lot more inexpensive. There are also plenty of exceptional free CRMs to pick from.

How can I cancel my Constant Contact membership?

Frustratingly, you’ll need to call Constant Contact within service hrs Eastern time in order to terminate your account. Below is the number for the US and Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legitimate e-mail advertising and marketing software for small businesses. It safely stores your consumer data and offers a safe means to handle your subscribers.

Constant Contact deliverability – is it any kind of excellent?

Constant Contact’s deliverability rates are consistently excellent in our bi-annual deliverability examinations.

Despite these fancy numbers and functions, passion in Constant Contact appears to be on the decrease, at the very least according to Google Trends. As Constant Contact themselves repeat via their website, they are a device for tiny services. The problem, these days, is that there are lots of other e-mail tools using also a lot more than Constant Contact, and also for a great deal less money. For the quantity you pay with Constant Contact, you could discover on your own making use of much a lot more effective devices such as ActiveCampaign as well as GetResponse.

ActiveCampaign has one of the most sophisticated automation systems we’ve ever attempted, as well as it can’t be compared to Constant Contact’s simplistic approach (it only includes autoresponders).

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