Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have been in the email advertising and marketing video game considering that 1995. Throughout that time, they’ve taken care of to become one of the most used e-mail tools in the world, after Mailchimp.

One point I discovered is that Constant Contact is extremely often the top choice for numerous other review websites. Naturally, I am curious to see if our thorough analysis produces the same outcome.

You might have checked out the Constant Contact reviews supplied by customers online, as well, as well as whilst they are quite positive, they may not give you the whole picture. Our review of Constant Contact is based upon a methodical strategy and utilizes our sensible experience as well as knowledge of loads of other basic and also innovative marketing automation devices.

What makes them special is that they’ve added numerous functions over the years that few of their rivals sport, such as electronic product downloads, event monitoring, consultation scheduling and social projects. These all include in the varied checklist of e-mail options readily available, along with automations and repeating newsletters.

Constant Contact brag a marketplace with around 400 apps and also assimilations that cater to even one of the most particular niche of products. Yet in spite of these fancy numbers and attributes, rate of interest in Constant Contact appears to be on the decline, a minimum of according to Google Trends. Enough factor for us to take a closer check out Constant Contact’s ins & outs and check if it’s still pertinent in the 21st century.
Figure out listed below!

Constant Contact Summary

Constant Contact is directed in the direction of small companies, however their costs aren’t the most cost effective, especially when you think about that their features just aren’t that progressed. Plans start from $9.99/ month, however this only enables 500 clients, as well as prices climb quite sharply afterwards.

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Constant Contact Pricing

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> Find out more concerning Constant Contact’s plans in our complete rates overview

Cons and also pros


Is Constant Contact the ideal newsletter solution for you?

Advised if:

You run events:

Constant Contact is rather one-of-a-kind in this regard, being just one of the few e-mail advertising devices to enable you to manage occasion tickets, registrations, as well as invites . Keep in mind that this function features its very own costs: 5.4% + $0.80 for every ticket marketed or purchase performed.

Not advised if:

You require advanced automation:

Remarkably, for the premium it bills, Constant Contact does not provide one of the most innovative automations. While they do offer set off projects, autoresponders as well as deserted cart campaigns (for Shopify only), you’ll find that more affordable tools supply similar levels of automation– MailerLite as well as Sendinblue, for example.

Rating details


Relieve of Use

Usually it’s easy to browse, though a bit dull-looking. You can get to the majority of areas within a number of clicks, though as they’ve added extra functionality, some points have actually come to be a little concealed, as an example, automations.

Newsletter Creation


The editor is quick, however light on attributes, particularly in the styling department. Besides that it’s simple to deal with.


of course

This is very fundamental, only enabling you to put simple introductions or contact information. There is no if/then/else reasoning available.

Email kinds

Timeless, autoresponders, basic automations, recurring e-newsletters, A/B screening, event registrations, surveys, polls as well as coupons .

Choice and also Flexibility of Template Designs

Not negative. You can likewise begin from scratch, and use a helpful function called ‘Brand your email’ to auto-generate a theme based on your site’s colors and also logo design.

Email Marketing Automation

They use autoresponders and also deserted cart campaigns for Shopify and WooCommerce. It also creates pre-defined contact sections based upon your customers’ interactions with your on the internet store (e.g. repeat, lapsed as well as potential customers). Automations based upon call triggers (e.g. e-mail opens, clicks) are additionally readily available. It’s worth noting that the automations aren’t one of the most adaptable, as you can not actually incorporate problems as well as activities as you can in numerous various other devices.

List Management

You can develop sectors from get in touch with activity, list subscription, call information, tags, or ecommerce task. You can additionally develop a sector from your contact understandings as well as tag contacts based upon get in touch with area criteria.

Enrollment Forms/ Opt-in & Opt-out- Process

There is beside no personalization with the form, and also it just offers a description box, basic area alternatives (which you can not include in) and after that a checklist, or lists, that individuals can check to be included in.


As you can see in our deliverability examinations, Constant Contact does not carry out too badly, getting to one of the most prominent email companies (AOL, Gmail, Yahoo, and Outlook) most of the time.

Reports as well as Analysis

In enhancement to typical open and also click reports, spam, bounce and also unsubscribe prices are likewise offered. You likewise obtain click heat maps, and also some valuable overview records such as open and also click fads, opens up by tool, % of get in touches with involved, as well as many successful subject line.


Here’s where it obtains a little bit unshaven. The tool as well as the website are just offered in English. You can select to transform some of the non-editable email areas (e.g. footer as well as privacy policy text) to among 10 languages readily available, primarily European. Assistance as well as the data base is available in 4 languages. Slightly complex, but at the very least there’s some initiative to sustain multilingual users and audiences.

Further Features

Spam- and also Design-Testing

Spam testing isn’t offered, however, there is a feature to examine the email for errors (missing links, placeholder message that hasn’t been upgraded, and so on). There’s also a tool that enables you to sneak peek exactly how e-mails will search for certain recipients, although this really did not appear to work when we checked it out. ‘Inbox Preview’ by Litmus is readily available as an add-on solution, although at $10/month for simply 5 examinations, it’s a little high.

Bounce Management


Soft bounces are placed on momentary hold for 15 days, and then frown at. If it occurs once more, they are moved into a suspended bounce classification. They have actually a ‘ advised for elimination’ filter available to see these, however do not remove them instantly.


of course

Import/export available although it’s not as uncomplicated as maybe– you need to first enable innovative e-mail approvals under Account Settings.

Storage space offered for data and pictures


All plans include unrestricted storage.

Pro Features


of course

SPF and also DKIM are supported.

Very own Domain


Various degrees of account access

of course

The Account Owner can also assign roles to be either an Account Manager or a Campaign Creator.


of course

Constant Contact supply a large amount of applications and also combinations , virtually 400.

Landing Page Builder


This is only readily available through their form contractor, as well as it’s really standard. Rather, we ‘d recommend these totally free landing page contractors.

Client Support

3.5/ 5.

There are several networks of assistance, including online conversation, phone assistance, a data base and community-based assistance. However, I found that the conversation as well as phone support weren’t constantly available, which was a little frustrating. When I had the ability to get hold of conversation assistance, however, I did locate them to be receptive and also useful . Keep in mind that you’ll require to hire order to terminate your registration, which is rather bothersome.

Total ranking.

3.6/ 5.

For a fundamental email device, Constant Contact ticks most of the boxes. The major concern below, though, is that they’re asking a costs cost for a sub-premium product.


As Constant Contact themselves reiterate with their site, they are a device for small companies. And, thus, it’s worth examining them on these terms. As stated over, they certainly have enough of the fundamentals covered to please most small companies, and also if it were as straightforward as that after that we would certainly advise them extra very.

The problem, nowadays, is that there are lots of various other email devices supplying a lot more than Constant Contact, as well as for a great deal less cash. This includes not just includes, but also customer experience. Actually, for the amount you pay with Constant Contact, you can find yourself using much more powerful devices such as ActiveCampaign as well as GetResponse.

They do get points for their decent deliverability prices, combinations ( specifically social media sites combinations), as well as for enabling different gain access to levels for different individuals. And with recent enhancements to automations and also reporting, as well as the enhancement of brand-new features like a website contractor, it does look like they’re making an effort to improve the product. However their absence of advanced attributes makes it tough to advise them over others at this rate factor. (You’ll see we don’t note them as a great Mailchimp choice, either.).

So, there you have it: the following time you see Constant Contact as the number 1 ranked service anywhere around the internet, I would boldly declare that there could be other interests at play there.

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Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue review.


# 2.



# 3.

  • ActiveCampaign has among the most innovative automation systems we’ve ever before tried, and also it can’t be contrasted to Constant Contact’s simple strategy (it just includes autoresponders). They also supply durable records and also evaluation devices. In addition to that, they are also more affordable than Constant Contact.
  • Sendinblue is among the most affordable all-in-one email marketing tools on the marketplace. It’s offered in 6 languages and also comes with innovative automation choices as well as a built-in CRM.
  • GetResponse is a solid alternative. It includes numerous advanced attributes (e.g. a webinar device), supplies as well as has outstanding automations among the most effective spam and style screening devices we’ve ever before used. That’s why Constant Contact fails when contrasted to GetResponse.

We have a thorough guide with the very best choices to Constant Contact, check it out here. You can also try out our Smart Finder to see which newsletter service is ideal suited to you.

Frequently Asked Questions.

Is Constant Contact far better than Mailchimp?

Mailchimp defeats Constant Contact pass on. If you would certainly like to get into the details, have a look at our Mailchimp vs Constant Contact comparison.

Can Constant Contact be used as a CRM?

Constant Contact, in collaboration with SharpSpring, offers an all-in-one CRM platform. Nevertheless, at $399/month, you ‘d be far better off having a look at any one of these CRMs for local business, which will be even more budget-friendly. There are also plenty of excellent free CRMs to choose from.

Exactly how can I terminate my Constant Contact registration?

Frustratingly, you’ll need to call Constant Contact within company hours Eastern time in order to terminate your account. Right here is the number for the United States and Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legitimate e-mail advertising software for local business. It securely stores your consumer information and provides a protected means to handle your customers.

Constant Contact deliverability – is it any type of great?

Constant Contact’s deliverability rates are continually good in our bi-annual deliverability tests.

In spite of these flashy numbers and functions, passion in Constant Contact appears to be on the decrease, at the very least according to Google Trends. As Constant Contact themselves restate with their site, they are a tool for tiny services. The concern, these days, is that there are plenty of various other e-mail tools supplying even extra than Constant Contact, as well as for a great deal less money. For the amount you pay with Constant Contact, you can find on your own making use of a lot extra powerful tools such as ActiveCampaign and also GetResponse.

ActiveCampaign has one of the most innovative automation systems we’ve ever before tried, and also it can not be contrasted to Constant Contact’s simple technique (it just features autoresponders).

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