Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have actually been in the e-mail advertising and marketing video game given that 1995. Throughout that time, they’ve taken care of to turn into one of one of the most pre-owned email devices worldwide, after Mailchimp.

One thing I discovered is that Constant Contact is really commonly the top selection for many other testimonial internet sites. Normally, I wonder to see if our detailed analysis produces the same outcome.

You could have taken a look at the Constant Contact testimonials supplied by customers online, also, and whilst they are pretty positive, they might not give you the whole picture. Our evaluation of Constant Contact is based upon a methodical technique and uses our practical experience and also understanding of loads of various other easy and also innovative advertising and marketing automation devices.

What makes them special is that they’ve added a number of functions over the years that few of their rivals sporting activity, such as digital product downloads, occasion management, consultation organizing and social campaigns. These all contribute to the diverse listing of e-mail choices readily available, in addition to automations and also recurring e-newsletters.

Constant Contact boast a marketplace with around 400 apps and also integrations that deal with even the most specific niche of items. Yet despite these showy numbers as well as attributes, rate of interest in Constant Contact seems to be on the decline, a minimum of according to Google Trends. Sufficient reason for us to take a better check out Constant Contact’s outs & ins and examine if it’s still relevant in the 21st century.
Find out below!

Constant Contact Summary

Constant Contact is routed towards small companies, but their costs aren’t one of the most inexpensive, especially when you consider that their attributes just aren’t that progressed. Strategies begin with $9.99/ month, but this only allows for 500 customers, and costs rise pretty dramatically after that.

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Constant Contact Pricing

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> Find out even more regarding Constant Contact’s plans in our complete prices guide

Pros as well as Cons


Is Constant Contact the best newsletter solution for you?

Suggested if:

You run events:

Constant Contact is fairly special hereof, being just one of minority email advertising and marketing devices to allow you to manage event tickets, registrations, as well as invites . Keep in mind that this attribute features its very own charges: 5.4% + $0.80 for each ticket marketed or deal carried out.

Not suggested if:

You need sophisticated automation:

Surprisingly, for the costs it charges, Constant Contact does not use one of the most innovative automations. While they do supply triggered projects, autoresponders as well as abandoned cart projects (for Shopify just), you’ll discover that much cheaper tools use similar levels of automation– MailerLite and also Sendinblue, for instance.

Rating details


Ease of Use

Typically it’s easy to navigate, though a little bit dull-looking. You can get to many areas within a number of clicks, though as they’ve included extra functionality, some things have actually ended up being a little covert, as an example, automations.

Newsletter Creation


The editor is quick, however light on attributes, especially in the styling department. Apart from that it’s simple to collaborate with.



This is extremely basic, just allowing you to insert simple introductions or get in touch with details. There is no if/then/else logic available.

Email types

Classic, autoresponders, fundamental automations, recurring newsletters, A/B testing, occasion enrollments, polls, promo codes and also studies .

Selection as well as Flexibility of Template Designs

Okay. There are around 200 (!) layouts to pick from, with varying levels of quality (some are good, while others look a little fundamental and also dated). You can also go back to square one, as well as utilize a handy function called ‘Brand your e-mail’ to auto-generate a theme based upon your web site’s colors and also logo.

Email Marketing Automation

It additionally generates pre-defined get in touch with sections based on your clients’ interactions with your online shop (e.g. repeat, lapsed and also prospective consumers). Automations based on contact triggers (e.g. e-mail opens, clicks) are additionally offered.

Listing Management

You can create sections from contact activity, list membership, get in touch with details, tags, or ecommerce activity. You can additionally produce a sector from your contact insights and tag get in touches with based on call area requirements.

Registration Forms/ Opt-in & Opt-out- Process

There is alongside no customization with the kind, and it simply offers a description box, basic field options (which you can not include in) and afterwards a listing, or lists, that individuals can inspect to be contributed to.


As you can see in our deliverability tests, Constant Contact does not execute also terribly, reaching one of the most popular email service providers (AOL, Gmail, Yahoo, and also Outlook) the majority of the time.

Records as well as Analysis

Along with basic open as well as click reports, spam, bounce as well as unsubscribe rates are also offered. You additionally obtain click warm maps, and also some valuable summary records such as open as well as click fads, opens up by tool, % of contacts engaged, as well as the majority of effective subject line. You can likewise compare projects. Nonetheless, advanced tracking such as social monitoring isn’t offered.


Right here’s where it obtains a bit hirsute. The website and the device are only readily available in English. You can select to transform several of the non-editable email sections (e.g. footer and privacy policy message) to one of 10 languages available, primarily European. Assistance and also the data base is offered in 4 languages. Slightly confusing, however a minimum of there’s some effort to sustain multilingual users and audiences.

Further Features

Spam- and Design-Testing

Spam testing isn’t readily available, nevertheless, there is a feature to inspect the e-mail for mistakes (missing web links, placeholder text that hasn’t been updated, etc). There’s additionally a tool that permits you to preview how emails will search for certain receivers, although this really did not appear to work when we checked it out. ‘Inbox Preview’ by Litmus is offered as an add-on service, although at $10/month for simply 5 tests, it’s a little steep.

Bounce Management


Soft bounces are put on temporary hold for 15 days, and afterwards resent. If it occurs once more, they are moved into a put on hold bounce category. They have a ‘ advised for elimination’ filter readily available to view these, but don’t eliminate them instantly.



Import/export available although it’s not as uncomplicated as maybe– you need to first allow innovative e-mail consents under Account Settings.

Storage readily available for photos and also data


All strategies include endless storage space.

Pro Features


of course

SPF and DKIM are sustained.

Very own Domain


Various levels of account access


The Account Owner can likewise appoint duties to be either an Account Manager or a Campaign Creator.



Constant Contact use a enormous quantity of apps and integrations , nearly 400.

Landing Page Builder

of course

This is only available through their type builder, and also it’s very basic. Instead, we would certainly advise these totally free touchdown web page builders.

Consumer Support

3.5/ 5.

There are a number of channels of support, consisting of online chat, phone support, a data base as well as community-based support. Nevertheless, I discovered that the conversation and phone support weren’t constantly available, which was a little frustrating. When I had the ability to acquire chat support, nonetheless, I did find them to be responsive and helpful . Remember that you’ll require to employ order to terminate your registration, which is quite bothersome.

General rating.

3.6/ 5.

For a fundamental e-mail tool, Constant Contact ticks the majority of the boxes. The primary issue right here, though, is that they’re asking a premium rate for a sub-premium item.

Final thought.

As Constant Contact themselves reiterate through their site, they are a device for local business. As well as, because of this, it’s worth assessing them on these terms. As mentioned over, they absolutely have sufficient of the fundamentals covered to please most small companies, and also if it were as straightforward as that after that we would certainly suggest them much more extremely.

The issue, these days, is that there are plenty of other e-mail tools supplying even more than Constant Contact, as well as for a lot less money. This includes not just includes, but also customer experience. For the quantity you pay with Constant Contact, you can discover on your own utilizing a lot a lot more effective devices such as ActiveCampaign and GetResponse.

They do get factors for their good deliverability prices, assimilations ( especially social media sites combinations), as well as for allowing various accessibility levels for separate individuals. And also with current enhancements to automations and also reporting, and also the enhancement of brand-new features like a web site building contractor, it does look like they’re making an initiative to boost the product. Their absence of innovative functions makes it hard to advise them over others at this cost point. (You’ll see we don’t note them as a good Mailchimp alternative, either.).

So, there you have it: the next time you see Constant Contact as the number 1 rated solution anywhere around the web, I would boldly claim that there could be other interests at play there.

Try Constant Contact now totally free for 30 days.

Constant Contact Alternatives.

activecampaign logo design.


# 1.

Sendinblue evaluation.


# 2.



# 3.

  • ActiveCampaign has one of one of the most innovative automation systems we’ve ever tried, and it can not be contrasted to Constant Contact’s simplified technique (it only features autoresponders). They likewise offer durable records as well as analysis devices. They are even less expensive than Constant Contact.
  • Sendinblue is among the cheapest all-in-one email advertising devices on the marketplace. It’s available in 6 languages and features innovative automation options and also a integrated CRM.
  • GetResponse is a strong option. It includes lots of advanced features (e.g. a webinar tool), has outstanding automations and provides among the best spam as well as style testing devices we’ve ever made use of. When compared to GetResponse, that’s why Constant Contact drops short.

We have a in-depth guide with the most effective alternatives to Constant Contact, check it out here. You can also experiment with our Smart Finder to see which newsletter solution is best suited to you.

Frequently Asked Questions.

Is Constant Contact much better than Mailchimp?

Mailchimp defeats Constant Contact hands down. If you would certainly like to get involved in the information, take a look at our Mailchimp vs Constant Contact contrast.

Can Constant Contact be made use of as a CRM?

Constant Contact, in partnership with SharpSpring, provides an all-in-one CRM system. However, at $399/month, you would certainly be far better off having a look at any one of these CRMs for small companies, which will be even more economical. There are even a lot of outstanding complimentary CRMs to select from.

Just how can I terminate my Constant Contact membership?

Frustratingly, you’ll require to call Constant Contact within service hrs Eastern time in order to terminate your account. Here is the number for the US and also Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a official email marketing software application for small businesses. It securely shops your consumer data and also provides a secure method to manage your subscribers.

Constant Contact deliverability – is it any type of good?

Constant Contact’s deliverability rates are constantly good in our bi-annual deliverability examinations.

Regardless of these showy numbers as well as attributes, interest in Constant Contact seems to be on the decrease, at the very least according to Google Trends. As Constant Contact themselves state through their website, they are a tool for little organizations. The concern, these days, is that there are plenty of other email tools supplying even a lot more than Constant Contact, and also for a great deal less cash. For the quantity you pay with Constant Contact, you could discover yourself utilizing a lot more powerful devices such as ActiveCampaign and GetResponse.

ActiveCampaign has one of the most innovative automation systems we’ve ever attempted, and also it can’t be contrasted to Constant Contact’s simple method (it only features autoresponders).

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