Constant Contact - Create Email Marketing Campaigns Like a Pro

Rachel Graham Constant Contact

Constant Contact have been in the email marketing game considering that 1995. During that time, they’ve taken care of to become one of the most used email devices on the planet, after Mailchimp.

Something I observed is that Constant Contact is really often the top choice for several other review sites. Normally, I wonder to see if our thorough evaluation produces the exact same result.

You may have had a look at the Constant Contact reviews supplied by users online, also, and whilst they are rather positive, they might not offer you the whole picture. Our testimonial of Constant Contact is based upon a methodical method as well as utilizes our practical experience as well as expertise of dozens of other easy as well as sophisticated marketing automation tools.

What makes them special is that they’ve added numerous functions for many years that few of their competitors sport, such as electronic item downloads, event management, consultation organizing and also social projects. These all include in the diverse list of email choices readily available, in addition to automations as well as recurring e-newsletters.

Constant Contact boast a marketplace with around 400 applications as well as assimilations that cater to also one of the most specific niche of items. Yet despite these fancy numbers and also functions, passion in Constant Contact seems to be on the decrease, a minimum of according to Google Trends. Sufficient reason for us to take a more detailed check out Constant Contact’s ins & outs and also inspect if it’s still relevant in the 21st century.
Discover listed below!

Constant Contact Summary

Constant Contact is directed towards small companies, but their rates aren’t one of the most affordable, especially when you think about that their features simply aren’t that progressed. Strategies begin with $9.99/ month, yet this only enables 500 customers, and also costs climb rather dramatically after that.

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Constant Contact Pricing

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> Find out even more about Constant Contact’s strategies in our complete prices guide

Pros and also Cons


Is Constant Contact the right e-newsletter service for you?

Recommended if:

You run events:

Constant Contact is quite unique in this regard, being one of minority e-mail advertising and marketing tools to enable you to manage occasion enrollments, invitations, as well as tickets . Remember that this feature features its very own charges: 5.4% + $0.80 for each and every ticket sold or deal carried out.

Not advised if:

You need sophisticated automation:

Surprisingly, for the premium it charges, Constant Contact does not use one of the most innovative automations. While they do provide activated projects, autoresponders and also deserted cart projects (for Shopify just), you’ll find that more affordable tools offer similar degrees of automation– MailerLite and also Sendinblue, for instance.

Rating details


Ease of Use

Typically it’s simple to browse, though a little bit dull-looking. You can get to the majority of areas within a number of clicks, though as they’ve included more capability, some things have become a little covert, as an example, automations.

E-newsletter Creation


The editor is quick, yet light on attributes, particularly in the designing division. In addition to that it’s simple to deal with.



This is really fundamental, only enabling you to put basic greetings or contact details. There is no if/then/else logic readily available.

Email kinds

Classic, autoresponders, standard automations, persisting e-newsletters, A/B screening, event enrollments, polls, surveys as well as coupons .

Choice and Flexibility of Template Designs

Okay. There are about 200 (!) templates to choose from, with varying degrees of quality (some are decent, while others look a little fundamental and also outdated). You can also start from scratch, and utilize a helpful function called ‘Brand your email’ to auto-generate a layout based on your web site’s shades as well as logo.

Email Marketing Automation

It also produces pre-defined get in touch with sectors based on your consumers’ interactions with your on-line shop (e.g. repeat, expired and prospective consumers). Automations based on contact triggers (e.g. email opens up, clicks) are likewise readily available.

List Management

You can create sectors from contact activity, checklist subscription, get in touch with details, tags, or ecommerce task. You can also produce a section from your contact understandings and also tag contacts based on call field standards.

Registration Forms/ Opt-in & Opt-out- Process

There is beside no modification with the form, and also it simply supplies a summary box, fundamental field alternatives (which you can’t add to) and after that a list, or listings, that individuals can inspect to be added to.


As you can see in our deliverability tests, Constant Contact does not execute too badly, reaching the most preferred e-mail companies (AOL, Gmail, Yahoo, and Outlook) most of the time.

Reports and also Analysis

In addition to typical open as well as click records, spam, bounce and unsubscribe rates are likewise offered. You also get click warm maps, and some beneficial introduction records such as open as well as click patterns, opens up by device, % of get in touches with involved, as well as most successful subject line. You can likewise compare campaigns. However, advanced tracking such as social tracking isn’t offered.


Right here’s where it obtains a little bit hirsute. The device and the website are just offered in English. You can choose to change several of the non-editable email areas (e.g. footer and personal privacy plan message) to among 10 languages available, mostly European. Assistance and also the data base is readily available in 4 languages. Slightly complicated, however at the very least there’s some initiative to sustain multilingual users and audiences.

Further Features

Spam- as well as Design-Testing

Spam screening isn’t readily available, nonetheless, there is a attribute to examine the email for mistakes ( missing out on web links, placeholder text that hasn’t been upgraded, and so on). There’s likewise a tool that allows you to preview how emails will look for particular receivers, although this really did not appear to work when we tested it out. ‘Inbox Preview’ by Litmus is available as an add-on service, although at $10/month for just 5 examinations, it’s a little steep.

Jump Management

of course

Soft bounces are placed on temporary hold for 15 days, and afterwards feel bitter. If it happens again, they are relocated right into a put on hold bounce classification. They have a ‘recommended for elimination’ filter available to watch these, however don’t remove them instantly.


of course

Import/export readily available although it’s not as uncomplicated as it could be– you need to initially make it possible for sophisticated email consents under Account Settings.

Storage space available for data and pictures


All strategies come with unrestricted storage.

Pro Features



SPF as well as DKIM are sustained.

Very own Domain


Different levels of account accessibility

of course

The Account Owner can likewise appoint functions to be either an Account Manager or a Campaign Creator.


of course

Constant Contact provide a huge amount of combinations as well as applications , almost 400.

Landing Page Builder


This is just readily available using their form builder, and it’s extremely basic. Instead, we would certainly suggest these totally free landing web page builders.

Client Support

3.5/ 5.

There are numerous networks of assistance, including live conversation, phone support, a data base and also community-based assistance. I found that the conversation and also phone support weren’t always readily available, which was a little aggravating. When I had the ability to acquire conversation support, however, I did discover them to be beneficial and receptive . Keep in mind that you’ll need to call in order to cancel your membership, which is rather frustrating.

Total score.

3.6/ 5.

For a basic e-mail device, Constant Contact ticks the majority of the boxes. The primary issue below, however, is that they’re asking a costs cost for a sub-premium item.


As Constant Contact themselves restate via their site, they are a tool for small businesses. And also, as such, it’s worth reviewing them on these terms. As pointed out above, they certainly have enough of the basics covered to please most small businesses, and also if it were as straightforward as that then we ‘d advise them a lot more very.

The concern, nowadays, is that there are a lot of other email tools supplying even more than Constant Contact, and also for a great deal less cash. This consists of not just features, yet also user experience. As a matter of fact, for the amount you pay with Constant Contact, you can find yourself using a lot more powerful devices such as ActiveCampaign and GetResponse.

And also with recent improvements to automations and coverage, and the enhancement of brand-new features like a site builder, it does look like they’re making an effort to improve the item. Their lack of advanced attributes makes it tough to suggest them over others at this cost point.

There you have it: the following time you see Constant Contact as the number 1 rated service anywhere around the internet, I would boldly claim that there might be various other interests at play there.

Attempt Constant Contact currently absolutely free for 30 days.

Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue evaluation.


# 2.



# 3.

  • ActiveCampaign has one of one of the most advanced automation systems we’ve ever before attempted, and it can not be contrasted to Constant Contact’s simplified technique (it just features autoresponders). They also provide durable records and analysis devices. They are also less expensive than Constant Contact.
  • Sendinblue is among the least expensive all-in-one email advertising and marketing tools on the marketplace. It’s available in 6 languages as well as comes with innovative automation options as well as a built-in CRM.
  • GetResponse is a strong option. It features numerous advanced functions (e.g. a webinar device), has excellent automations and provides one of the very best spam and also style screening tools we’ve ever utilized. When compared to GetResponse, that’s why Constant Contact drops short.

We have a detailed overview with the best options to Constant Contact, check it out below. You can additionally experiment with our Smart Finder to see which newsletter service is finest suited to you.

Frequently Asked Questions.

Is Constant Contact much better than Mailchimp?

Mailchimp beats Constant Contact by far. Take a appearance at our Mailchimp vs Constant Contact contrast if you ‘d such as to get right into the details.

Can Constant Contact be made use of as a CRM?

Constant Contact, in collaboration with SharpSpring, uses an all-in-one CRM platform. Nonetheless, at $399/month, you ‘d be much better off having a look at any one of these CRMs for local business, which will be even more budget friendly. There are also lots of outstanding complimentary CRMs to pick from.

How can I cancel my Constant Contact subscription?

Frustratingly, you’ll need to call Constant Contact within organization hrs Eastern time in order to terminate your account. Below is the number for the United States as well as Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legit email marketing software for small companies. It securely shops your customer information as well as provides a secure method to handle your subscribers.

Constant Contact deliverability – is it any kind of great?

Constant Contact’s deliverability rates are regularly excellent in our bi-annual deliverability tests.

In spite of these fancy numbers and also functions, interest in Constant Contact appears to be on the decline, at least according to Google Trends. As Constant Contact themselves state via their site, they are a device for little organizations. The concern, these days, is that there are lots of various other email devices using even much more than Constant Contact, and for a great deal less cash. For the amount you pay with Constant Contact, you could find yourself utilizing a lot more effective tools such as ActiveCampaign and GetResponse.

ActiveCampaign has one of the most sophisticated automation systems we’ve ever before attempted, as well as it can’t be compared to Constant Contact’s simplified approach (it only includes autoresponders).

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