Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have remained in the e-mail marketing game because 1995. During that time, they’ve handled to turn into one of one of the most previously owned email tools in the world, after Mailchimp.

One thing I discovered is that Constant Contact is very often the top option for many various other testimonial web sites. Normally, I am curious to see if our comprehensive evaluation produces the exact same result.

You could have had a look at the Constant Contact reviews provided by users online, as well, and also whilst they are pretty favorable, they may not offer you the whole picture. Our evaluation of Constant Contact is based upon a systematic method and uses our functional experience as well as knowledge of lots of various other simple and advanced advertising and marketing automation tools.

What makes them special is that they’ve added a number of features for many years that few of their rivals sport, such as digital product downloads, occasion administration, consultation scheduling and social projects. These all include in the varied list of e-mail choices available, along with automations and reoccuring newsletters.

Constant Contact boast a industry with around 400 apps and also integrations that satisfy also one of the most specific niche of items. Regardless of these showy numbers and attributes, rate of interest in Constant Contact appears to be on the decrease, at least according to Google Trends. If it’s still relevant in the 21st century, Enough reason for us to take a more detailed look at Constant Contact’s outs & ins as well as inspect.
Learn listed below!

Constant Contact Summary

Constant Contact is routed towards small businesses, but their costs aren’t the most cost effective, particularly when you think about that their functions just aren’t that advanced. Strategies begin with $9.99/ month, yet this just permits 500 customers, and rates climb pretty greatly after that.

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Constant Contact Pricing

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> Find out even more about Constant Contact’s strategies in our total pricing overview

Pros and Cons


Is Constant Contact the best e-newsletter service for you?

Recommended if:

You run events:

Constant Contact is rather one-of-a-kind in this regard, being just one of the few email advertising tools to enable you to manage event enrollments, tickets, and also invitations . Bear in mind that this attribute comes with its very own charges: 5.4% + $0.80 for each ticket offered or purchase conducted.

Not suggested if:

You require sophisticated automation:

Remarkably, for the premium it bills, Constant Contact doesn’t provide the most advanced automations. While they do supply set off campaigns, autoresponders and deserted cart projects (for Shopify only), you’ll locate that various other much less costly devices provide similar degrees of automation– MailerLite as well as Sendinblue.

Rating information


Reduce of Use

Usually it’s very easy to browse, though a little bit dull-looking. You can get to many locations within a couple of clicks, though as they’ve included a lot more functionality, some points have actually ended up being a little concealed, for instance, automations.

Newsletter Creation


The editor is quick, but light on attributes, especially in the styling department. Besides that it’s simple to collaborate with.


of course

This is extremely standard, just allowing you to insert basic introductions or call details. There is no if/then/else logic readily available.

Email kinds

Timeless, autoresponders, basic automations, persisting newsletters, A/B screening, event registrations, studies, polls and vouchers .

Choice as well as Flexibility of Template Designs

Not bad. You can additionally start from scrape, as well as use a helpful function called ‘Brand your e-mail’ to auto-generate a layout based on your site’s colors and also logo.

Email Marketing Automation

They use autoresponders and abandoned cart advocate Shopify and WooCommerce. It also creates pre-defined get in touch with segments based on your customers’ communications with your on-line store (e.g. repeat, expired as well as possible customers). Automations based on contact triggers (e.g. e-mail opens up, clicks) are additionally readily available. It’s worth noting that the automations aren’t the most versatile, as you can’t truly combine conditions and activities as you can in several other devices.

Checklist Management

You can develop sectors from call task, listing membership, contact details, tags, or ecommerce activity. You can also develop a section from your get in touch with understandings and also tag calls based on contact area requirements.

Registration Forms/ Opt-in & Opt-out- Process

There is alongside no modification with the form, and also it merely provides a summary box, basic area options (which you can not add to) and then a checklist, or checklists, that people can check to be added to.


As you can see in our deliverability examinations, Constant Contact does not execute also severely, reaching one of the most preferred e-mail providers (AOL, Gmail, Yahoo, and Outlook) most of the time.

Reports and also Analysis

In addition to conventional open as well as click reports, spam, bounce and unsubscribe rates are also readily available. You likewise get click heat maps, as well as some helpful overview records such as open as well as click fads, opens up by gadget, % of contacts involved, as well as most effective subject line.


Below’s where it gets a bit hirsute. The site and the device are only offered in English. You can choose to transform some of the non-editable e-mail sections (e.g. footer and also privacy plan text) to one of 10 languages readily available, mostly European. Assistance and the knowledge base is available in 4 languages. Somewhat complex, however at the very least there’s some effort to support multilingual users as well as target markets.

Additional Features

Spam- and Design-Testing

Spam screening isn’t readily available, nevertheless, there is a feature to inspect the e-mail for mistakes (missing web links, placeholder message that hasn’t been upgraded, etc). There’s additionally a device that permits you to sneak peek just how e-mails will seek details recipients, although this really did not seem to function when we tested it out. ‘Inbox Preview’ by Litmus is available as an add-on service, although at $10/month for simply 5 tests, it’s a little high.

Bounce Management

of course

Soft bounces are put on momentary hold for 15 days, and afterwards feel bitter. They are moved into a suspended bounce classification if it occurs once again. They have a ‘ advised for removal’ filter readily available to see these, but do not eliminate them automatically.


of course

Import/export available although it’s not as straightforward as maybe– you need to initially allow advanced e-mail approvals under Account Settings.

Storage space available for pictures as well as information


All plans include unrestricted storage.

Pro Features


of course

SPF as well as DKIM are supported.

Own Domain


Different levels of account access


The Account Owner can likewise appoint functions to be either an Account Manager or a Campaign Creator.



Constant Contact provide a enormous amount of applications and integrations , practically 400.

Touchdown Page Builder


This is only readily available through their type home builder, and it’s really fundamental. Instead, we ‘d recommend these free landing page building contractors.

Consumer Support

3.5/ 5.

There are several channels of assistance, consisting of real-time conversation, phone assistance, a expertise base and also community-based support. I discovered that the conversation as well as phone assistance weren’t constantly available, which was a little discouraging.

Overall score.

3.6/ 5.

For a basic e-mail tool, Constant Contact ticks most of packages. The primary issue here, though, is that they’re asking a premium rate for a sub-premium product.

Final thought.

As Constant Contact themselves state through their website, they are a device for small companies. And also, as such, it’s worth assessing them on these terms. As stated above, they absolutely have sufficient of the fundamentals covered to satisfy most local business, as well as if it were as straightforward as that after that we ‘d suggest them a lot more highly.

The issue, nowadays, is that there are a lot of other e-mail devices offering a lot more than Constant Contact, and for a whole lot less money. This includes not just features, however additionally customer experience. Actually, for the quantity you pay with Constant Contact, you can find yourself making use of far more powerful devices such as ActiveCampaign and GetResponse.

They do grab factors for their good deliverability prices, integrations ( especially social media assimilations), and for allowing various access levels for different customers. As well as with recent enhancements to automations as well as reporting, and the addition of brand-new features like a internet site builder, it does appear like they’re making an effort to enhance the product. Their lack of advanced functions makes it tough to advise them over others at this cost point. (You’ll see we do not provide them as a excellent Mailchimp alternative, either.).

There you have it: the following time you see Constant Contact as the number 1 rated service anywhere around the internet, I would strongly declare that there might be other rate of interests at play there.

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Constant Contact Alternatives.

activecampaign logo design.


# 1.

Sendinblue evaluation.


# 2.



# 3.

  • ActiveCampaign has one of one of the most advanced automation systems we’ve ever before attempted, and it can’t be compared to Constant Contact’s simplistic strategy (it only features autoresponders). They also supply robust records and evaluation devices. They are also less costly than Constant Contact.
  • Sendinblue is just one of the least expensive all-in-one email advertising and marketing tools on the marketplace. It’s available in 6 languages and also includes innovative automation choices and a integrated CRM.
  • GetResponse is a solid choice. It features many innovative features (e.g. a webinar device), has outstanding automations and also provides among the very best spam and also design testing devices we’ve ever used. That’s why Constant Contact fails when contrasted to GetResponse.

We have a comprehensive guide with the very best alternatives to Constant Contact, check it out below. You can additionally experiment with our Smart Finder to see which newsletter solution is best matched to you.

Frequently Asked Questions.

Is Constant Contact much better than Mailchimp?

Mailchimp defeats Constant Contact by far. Take a look at our Mailchimp vs Constant Contact comparison if you would certainly like to get right into the information.

Can Constant Contact be made use of as a CRM?

Constant Contact, in partnership with SharpSpring, provides an all-in-one CRM platform. However, at $399/month, you would certainly be better off taking a look at any of these CRMs for small businesses, which will certainly be much more cost effective. There are also plenty of exceptional complimentary CRMs to choose from.

Just how can I cancel my Constant Contact membership?

Frustratingly, you’ll require to call Constant Contact within business hours Eastern time in order to terminate your account. Right here is the number for the United States as well as Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legit e-mail marketing software for local business. It securely stores your customer data as well as offers a secure method to handle your customers.

Constant Contact deliverability – is it any kind of good?

Constant Contact’s deliverability prices are continually excellent in our bi-annual deliverability tests.

Despite these showy numbers and also attributes, passion in Constant Contact appears to be on the decline, at least according to Google Trends. As Constant Contact themselves repeat with their website, they are a device for tiny services. The issue, these days, is that there are plenty of other email devices supplying even much more than Constant Contact, and also for a great deal much less money. For the quantity you pay with Constant Contact, you can find yourself using a lot extra effective tools such as ActiveCampaign and also GetResponse.

ActiveCampaign has one of the most sophisticated automation systems we’ve ever before tried, and it can’t be compared to Constant Contact’s simplified method (it just features autoresponders).

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