Constant Contact - Create Email Marketing Campaigns Like a Pro

Remove Doubles Constant Contact

Constant Contact have actually been in the email advertising game since 1995. During that time, they’ve handled to become one of the most previously owned email devices on the planet, after Mailchimp.

One point I saw is that Constant Contact is very commonly the top choice for several various other testimonial web sites. Normally, I wonder to see if our comprehensive evaluation produces the exact same end result.

You could have looked into the Constant Contact reviews supplied by users online, as well, and whilst they are quite favorable, they may not give you the whole picture. Our review of Constant Contact is based upon a methodical approach and also uses our practical experience as well as knowledge of dozens of various other simple and advanced advertising automation devices.

What makes them unique is that they’ve included several attributes throughout the years that few of their rivals sport, such as electronic product downloads, event management, consultation organizing and social projects. These all add to the varied checklist of email options available, in addition to automations and also recurring e-newsletters.

Constant Contact brag a market with around 400 apps and integrations that accommodate even the most specific niche of items. Regardless of these flashy numbers and also attributes, passion in Constant Contact seems to be on the decline, at least according to Google Trends. Enough reason for us to take a more detailed take a look at Constant Contact’s outs & ins and also examine if it’s still pertinent in the 21st century.
Discover below!

Constant Contact Summary

Constant Contact is guided in the direction of small companies, but their prices aren’t one of the most cost effective, particularly when you think about that their attributes just aren’t that advanced. Strategies start from $9.99/ month, however this just allows for 500 customers, and costs rise rather dramatically afterwards.

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Constant Contact Pricing

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> Find out more regarding Constant Contact’s strategies in our full prices guide

Pros as well as Cons


Is Constant Contact the right newsletter solution for you?

Advised if:

You run events:

Constant Contact is rather one-of-a-kind hereof, being just one of minority email advertising and marketing devices to enable you to handle occasion registrations, invites, and also tickets . Keep in mind that this feature features its very own charges: 5.4% + $0.80 for each ticket sold or deal carried out.

Not advised if:

You need sophisticated automation:

Surprisingly, for the premium it charges, Constant Contact doesn’t offer the most advanced automations. While they do supply triggered projects, autoresponders and also deserted cart campaigns (for Shopify just), you’ll locate that various other much more affordable tools offer similar levels of automation– MailerLite as well as Sendinblue.

Ranking details


Relieve of Use

Typically it’s very easy to navigate, though a bit dull-looking. You can get to the majority of locations within a number of clicks, though as they’ve added much more functionality, some things have become a little concealed, for example, automations.

E-newsletter Creation


The editor is fast, however light on features, specifically in the styling department. Apart from that it’s easy to work with.


of course

This is really basic, just permitting you to insert easy greetings or contact details. There is no if/then/else reasoning offered.

Email types

Traditional, autoresponders, basic automations, persisting newsletters, A/B screening, occasion registrations, vouchers, surveys and studies .

Option and Flexibility of Template Designs

Tolerable. There are around 200 (!) layouts to select from, with differing degrees of top quality (some are decent, while others look a little fundamental as well as dated). You can likewise go back to square one, and use a useful attribute called ‘Brand your e-mail’ to auto-generate a layout based on your internet site’s colors and also logo design.

Email Marketing Automation

It likewise generates pre-defined contact sections based on your clients’ communications with your online shop (e.g. repeat, lapsed as well as possible clients). Automations based on get in touch with triggers (e.g. email opens up, clicks) are also available.

List Management

You can create segments from get in touch with activity, listing membership, contact details, tags, or ecommerce task. You can also create a sector from your contact understandings and tag calls based on call area criteria.

Registration Forms/ Opt-in & Opt-out- Process

There is beside no modification with the kind, and also it simply supplies a description box, fundamental area alternatives (which you can not add to) and after that a listing, or listings, that people can inspect to be included in.


As you can see in our deliverability tests, Constant Contact does not execute as well severely, getting to the most prominent email providers (AOL, Gmail, Yahoo, and Outlook) the majority of the time.

Reports and Analysis

In enhancement to conventional open and also click reports, spam, bounce and unsubscribe rates are likewise readily available. You likewise obtain click warm maps, and also some useful summary reports such as open as well as click trends, opens up by gadget, % of get in touches with engaged, and also many successful subject line.


Right here’s where it gets a little bit hirsute. The device as well as the website are only readily available in English. You can pick to alter several of the non-editable e-mail sections (e.g. footer and privacy plan message) to among 10 languages offered, mainly European. Assistance as well as the knowledge base is available in 4 languages. A little complex, however at the very least there’s some effort to sustain multilingual individuals as well as audiences.

More Features

Spam- as well as Design-Testing

Spam screening isn’t offered, however, there is a feature to examine the email for mistakes (missing links, placeholder message that hasn’t been upgraded, and so on). There’s additionally a tool that permits you to sneak peek exactly how emails will certainly search for particular recipients, although this didn’t appear to work when we examined it out. ‘Inbox Preview’ by Litmus is available as an add-on service, although at $10/month for just 5 tests, it’s a little high.

Jump Management

of course

Soft bounces are placed on short-lived hold for 15 days, and after that dislike. They are relocated right into a suspended bounce classification if it occurs once more. They have a ‘recommended for removal’ filter offered to check out these, but do not eliminate them automatically.



Import/export readily available although it’s not as simple as maybe– you require to initially make it possible for advanced e-mail permissions under Account Settings.

Storage space readily available for information and pictures


All strategies include limitless storage space.

Pro Features



SPF and also DKIM are sustained.

Very own Domain


Different levels of account accessibility

of course

The Account Owner can likewise designate duties to be either an Account Manager or a Campaign Creator.


of course

Constant Contact offer a massive amount of assimilations and also applications , practically 400.

Touchdown Page Builder


This is only offered through their type builder, and it’s extremely fundamental. Instead, we ‘d suggest these totally free touchdown web page builders.

Customer Support

3.5/ 5.

There are several channels of support, including real-time conversation, phone support, a data base as well as community-based support. However, I located that the chat and phone assistance weren’t constantly available, which was a little frustrating. When I had the ability to get hold of conversation assistance, nevertheless, I did discover them to be responsive and beneficial . Keep in mind that you’ll require to contact order to terminate your registration, which is rather annoying.

General ranking.

3.6/ 5.

For a basic e-mail tool, Constant Contact ticks a lot of packages. The main concern below, though, is that they’re asking a premium cost for a sub-premium product.


As Constant Contact themselves reiterate via their site, they are a device for small companies. As well as, therefore, it’s worth examining them on these terms. As discussed over, they definitely have enough of the essentials covered to satisfy most small companies, and also if it were as straightforward as that then we would certainly recommend them much more extremely.

The issue, these days, is that there are a lot of various other e-mail devices providing much more than Constant Contact, as well as for a whole lot less money. This includes not just features, but additionally customer experience. For the amount you pay with Constant Contact, you might find on your own making use of a lot more powerful tools such as ActiveCampaign as well as GetResponse.

They do get points for their respectable deliverability prices, combinations ( especially social networks assimilations), and also for enabling various gain access to levels for separate individuals. And also with current enhancements to automations as well as coverage, as well as the enhancement of brand-new features like a site contractor, it does resemble they’re making an initiative to enhance the product. But their absence of innovative features makes it hard to recommend them over others at this price factor. (You’ll see we do not detail them as a great Mailchimp alternative, either.).

So, there you have it: the following time you see Constant Contact as the number 1 ranked service anywhere around the web, I would strongly declare that there might be other passions at play there.

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Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue review.


# 2.



# 3.

  • ActiveCampaign has one of the most innovative automation systems we’ve ever before tried, and also it can’t be compared to Constant Contact’s simplified approach (it just features autoresponders). They additionally offer robust reports and also evaluation tools. They are also more affordable than Constant Contact.
  • Sendinblue is just one of the most affordable all-in-one e-mail advertising and marketing tools on the marketplace. It’s offered in 6 languages and also features innovative automation options and also a built-in CRM.
  • GetResponse is a solid choice. It comes with many innovative functions (e.g. a webinar tool), offers and also has superb automations among the very best spam as well as style screening devices we’ve ever used. When compared to GetResponse, that’s why Constant Contact falls short.

We have a thorough overview with the most effective choices to Constant Contact, check it out right here. You can additionally try out our Smart Finder to see which newsletter service is best suited to you.

Frequently Asked Questions.

Is Constant Contact better than Mailchimp?

Mailchimp beats Constant Contact by far. If you would certainly like to enter the information, have a look at our Mailchimp vs Constant Contact comparison.

Can Constant Contact be utilized as a CRM?

Constant Contact, in partnership with SharpSpring, uses an all-in-one CRM system. Nonetheless, at $399/month, you would certainly be much better off taking a look at any one of these CRMs for local business, which will be much more affordable. There are also plenty of outstanding totally free CRMs to pick from.

How can I cancel my Constant Contact membership?

Frustratingly, you’ll need to call Constant Contact within organization hrs Eastern time in order to cancel your account. Below is the number for the US and Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legitimate e-mail advertising and marketing software for local business. It safely stores your client data and offers a protected method to manage your subscribers.

Constant Contact deliverability – is it any good?

Constant Contact’s deliverability rates are consistently excellent in our bi-annual deliverability examinations.

Despite these flashy numbers and also attributes, passion in Constant Contact appears to be on the decrease, at least according to Google Trends. As Constant Contact themselves state through their website, they are a device for tiny businesses. The concern, these days, is that there are lots of various other email tools using also more than Constant Contact, and also for a lot much less money. For the quantity you pay with Constant Contact, you might locate yourself using much a lot more powerful devices such as ActiveCampaign and also GetResponse.

ActiveCampaign has one of the most innovative automation systems we’ve ever tried, and also it can’t be compared to Constant Contact’s simplistic strategy (it just includes autoresponders).

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