Constant Contact - Create Email Marketing Campaigns Like a Pro

Reports Constant Contact

Constant Contact have actually remained in the email marketing game given that 1995. During that time, they’ve handled to become one of the most previously owned email tools worldwide, after Mailchimp.

Something I saw is that Constant Contact is extremely commonly the leading option for many other evaluation web sites. Normally, I am curious to see if our comprehensive evaluation creates the exact same end result.

You might have taken a look at the Constant Contact evaluations offered by users online, also, and whilst they are quite positive, they might not provide you the whole picture. Our testimonial of Constant Contact is based on a systematic technique as well as uses our practical experience and expertise of dozens of various other simple as well as advanced marketing automation devices.

What makes them special is that they’ve included a number of features throughout the years that few of their rivals sport, such as digital item downloads, event monitoring, consultation organizing as well as social projects. These all include in the diverse listing of e-mail options offered, in addition to automations and recurring newsletters.

Constant Contact brag a industry with around 400 applications and also integrations that satisfy also one of the most specific niche of products. In spite of these flashy numbers and features, passion in Constant Contact seems to be on the decline, at least according to Google Trends. Sufficient reason for us to take a more detailed look at Constant Contact’s ins & outs as well as inspect if it’s still relevant in the 21st century.
Discover below!

Constant Contact Summary

Constant Contact is directed in the direction of local business, however their costs aren’t the most budget-friendly, especially when you take into consideration that their features simply aren’t that advanced. Strategies start from $9.99/ month, yet this just permits 500 subscribers, as well as prices rise pretty dramatically after that.

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Constant Contact Pricing

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> Find out more about Constant Contact’s strategies in our full rates guide

Pros as well as Cons


Is Constant Contact the right newsletter solution for you?

Recommended if:

You run events:

Constant Contact is rather one-of-a-kind hereof, being one of minority email advertising tools to allow you to handle occasion invites, tickets, and enrollments . Bear in mind that this attribute features its own fees: 5.4% + $0.80 for every ticket offered or deal conducted.

Not suggested if:

You require advanced automation:

Surprisingly, for the premium it charges, Constant Contact doesn’t supply one of the most innovative automations. While they do offer triggered campaigns, autoresponders and abandoned cart campaigns (for Shopify only), you’ll discover that other much less costly tools offer similar degrees of automation– MailerLite and Sendinblue.

Ranking details


Ease of Use

Generally it’s easy to browse, though a bit dull-looking. You can get to many locations within a couple of clicks, though as they’ve added much more functionality, some points have actually become a little covert, for instance, automations.

E-newsletter Creation


The editor is quick, however light on functions, especially in the styling department. In addition to that it’s very easy to collaborate with.



This is extremely standard, just permitting you to place basic greetings or contact details. There is no if/then/else reasoning readily available.

Email kinds

Timeless, autoresponders, basic automations, persisting e-newsletters, A/B screening, event enrollments, surveys, polls as well as discount coupons .

Option as well as Flexibility of Template Designs

Not bad. You can additionally begin from scratch, and also make use of a useful feature called ‘Brand your e-mail’ to auto-generate a template based on your internet site’s colors and logo design.

Email Marketing Automation

They use autoresponders as well as deserted cart campaigns for Shopify and also WooCommerce. It also creates pre-defined get in touch with sections based upon your clients’ communications with your online shop (e.g. repeat, lapsed and also prospective clients). Automations based on get in touch with triggers (e.g. email opens up, clicks) are also readily available. It’s worth noting that the automations aren’t one of the most flexible, as you can’t actually combine problems and actions as you can in lots of other tools.

Listing Management

You can develop sectors from contact task, listing membership, contact details, tags, or ecommerce task. You can likewise produce a section from your call understandings as well as tag contacts based on contact area requirements.

Registration Forms/ Opt-in & Opt-out- Process

There is next to no customization with the type, as well as it just uses a description box, fundamental field alternatives (which you can not include in) and after that a checklist, or lists, that individuals can check to be added to.


As you can see in our deliverability tests, Constant Contact does not carry out as well badly, getting to the most preferred e-mail carriers (AOL, Gmail, Yahoo, as well as Outlook) most of the time.

Records and also Analysis

In addition to basic open and also click reports, spam, bounce and also unsubscribe rates are also offered. You additionally get click warm maps, as well as some useful summary records such as open as well as click patterns, opens by device, % of get in touches with engaged, and many successful subject line.


The device as well as the website are only offered in English. You can select to transform some of the non-editable e-mail areas (e.g. footer and also privacy plan message) to one of 10 languages offered, primarily European.

Additional Features

Spam- and also Design-Testing

Spam screening isn’t available, nevertheless, there is a feature to examine the e-mail for errors (missing links, placeholder text that hasn’t been updated, and so on). There’s additionally a device that allows you to sneak peek how e-mails will certainly seek details receivers, although this didn’t seem to function when we tested it out. ‘Inbox Preview’ by Litmus is offered as an add-on service, although at $10/month for simply 5 examinations, it’s a little high.

Bounce Management


Soft bounces are placed on short-term hold for 15 days, and then resent. If it occurs again, they are relocated into a suspended bounce category. They have actually a ‘ advised for elimination’ filter offered to watch these, but do not remove them immediately.



Import/export offered although it’s not as uncomplicated as maybe– you need to initially enable sophisticated email permissions under Account Settings.

Storage readily available for data as well as images


All strategies come with unlimited storage.

Pro Features


of course

SPF and also DKIM are supported.

Own Domain


Different degrees of account gain access to


The Account Owner can additionally assign roles to be either an Account Manager or a Campaign Creator.



Constant Contact provide a large amount of applications and also combinations , virtually 400.

Touchdown Page Builder


This is only readily available by means of their form home builder, and also it’s extremely basic. Rather, we ‘d recommend these totally free touchdown web page home builders.

Consumer Support

3.5/ 5.

There are a number of networks of assistance, including live conversation, phone support, a expertise base as well as community-based assistance. I located that the chat and also phone support weren’t always readily available, which was a little irritating.

Overall score.

3.6/ 5.

For a standard e-mail device, Constant Contact ticks a lot of packages. The main problem right here, though, is that they’re asking a costs cost for a sub-premium product.


As Constant Contact themselves reiterate via their site, they are a tool for local business. And, because of this, it’s worth assessing them on these terms. As stated above, they certainly have sufficient of the basics covered to satisfy most small companies, and if it were as easy as that after that we ‘d suggest them much more very.

The concern, nowadays, is that there are lots of other e-mail tools supplying a lot more than Constant Contact, and also for a whole lot much less money. This consists of not only includes, however likewise customer experience. In fact, for the amount you pay with Constant Contact, you could find yourself making use of far more effective tools such as ActiveCampaign and also GetResponse.

And also with recent improvements to automations and reporting, as well as the addition of new functions like a internet site home builder, it does look like they’re making an effort to enhance the item. Their lack of sophisticated features makes it hard to advise them over others at this rate factor.

So, there you have it: the following time you see Constant Contact as the number 1 rated service anywhere around the internet, I would frankly claim that there may be various other passions at play there.

Attempt Constant Contact now free of cost for 30 days.

Constant Contact Alternatives.

activecampaign logo design.


# 1.

Sendinblue evaluation.


# 2.



# 3.

  • ActiveCampaign has among one of the most innovative automation systems we’ve ever before tried, and also it can’t be compared to Constant Contact’s simple strategy (it only features autoresponders). They additionally supply durable records as well as analysis tools. On top of that, they are even more affordable than Constant Contact.
  • Sendinblue is one of the cheapest all-in-one email marketing tools on the market. It’s available in 6 languages and also features advanced automation options and also a built-in CRM.
  • GetResponse is a strong option. It features several sophisticated functions (e.g. a webinar tool), provides and also has outstanding automations among the best spam as well as layout screening tools we’ve ever used. That’s why Constant Contact falls short when contrasted to GetResponse.

We have a detailed guide with the best options to Constant Contact, check it out below. You can also check out our Smart Finder to see which e-newsletter solution is ideal suited to you.

Frequently Asked Questions.

Is Constant Contact much better than Mailchimp?

Mailchimp beats Constant Contact pass on. If you would certainly such as to get involved in the details, have a look at our Mailchimp vs Constant Contact contrast.

Can Constant Contact be used as a CRM?

Constant Contact, in partnership with SharpSpring, uses an all-in-one CRM system. Nonetheless, at $399/month, you ‘d be far better off having a look at any one of these CRMs for small businesses, which will be much more cost effective. There are also lots of outstanding free CRMs to select from.

Just how can I terminate my Constant Contact registration?

Frustratingly, you’ll need to call Constant Contact within company hours Eastern time in order to cancel your account. Right here is the number for the US and Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a official email advertising software program for small businesses. It safely stores your client information and provides a protected method to handle your clients.

Constant Contact deliverability – is it any type of great?

Constant Contact’s deliverability rates are consistently excellent in our bi-annual deliverability tests.

Despite these showy numbers as well as features, rate of interest in Constant Contact appears to be on the decrease, at least according to Google Trends. As Constant Contact themselves repeat with their site, they are a device for little organizations. The issue, these days, is that there are lots of various other email devices using even a lot more than Constant Contact, and for a great deal much less cash. For the amount you pay with Constant Contact, you can discover on your own using much extra powerful tools such as ActiveCampaign and also GetResponse.

ActiveCampaign has one of the most innovative automation systems we’ve ever before tried, as well as it can’t be compared to Constant Contact’s simplistic approach (it only features autoresponders).

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