Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have been in the e-mail advertising game given that 1995. During that time, they’ve managed to become one of the most used email tools on the planet, after Mailchimp.

One point I noticed is that Constant Contact is extremely usually the leading selection for several other review websites. Naturally, I am curious to see if our detailed evaluation generates the exact same result.

You might have looked into the Constant Contact reviews supplied by customers online, as well, and also whilst they are rather positive, they might not offer you the whole picture. Our evaluation of Constant Contact is based on a systematic method and utilizes our functional experience as well as knowledge of lots of other simple as well as sophisticated advertising and marketing automation tools.

What makes them unique is that they’ve added a number of attributes over the years that few of their competitors sport, such as electronic item downloads, event monitoring, appointment organizing and also social campaigns. These all include in the varied checklist of email options available, in addition to automations as well as persisting newsletters.

Constant Contact boast a market with around 400 applications and also assimilations that cater to even the most specific niche of products. In spite of these fancy numbers as well as attributes, rate of interest in Constant Contact appears to be on the decrease, at least according to Google Trends. Enough reason for us to take a better look at Constant Contact’s ins & outs and examine if it’s still appropriate in the 21st century.
Discover listed below!

Constant Contact Summary

Constant Contact is routed towards small businesses, however their costs aren’t one of the most cost effective, especially when you take into consideration that their features simply aren’t that advanced. Strategies start from $9.99/ month, but this just enables 500 clients, as well as prices climb quite greatly afterwards.

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Constant Contact Pricing

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> Find out more about Constant Contact’s strategies in our full rates overview

Cons and also pros


Is Constant Contact the ideal newsletter solution for you?

Suggested if:

You run events:

Constant Contact is quite unique in this regard, being among the few email marketing devices to allow you to handle occasion tickets, enrollments, and invitations . Remember that this attribute includes its very own fees: 5.4% + $0.80 for each and every ticket sold or deal performed.

Not suggested if:

You require advanced automation:

Remarkably, for the costs it charges, Constant Contact does not provide the most innovative automations. While they do use activated projects, autoresponders and deserted cart campaigns (for Shopify just), you’ll find that various other much more affordable tools offer comparable levels of automation– MailerLite as well as Sendinblue.

Rating details


Reduce of Use

Typically it’s simple to browse, though a little bit dull-looking. You can reach a lot of locations within a couple of clicks, though as they’ve included much more functionality, some things have come to be a little hidden, as an example, automations.

E-newsletter Creation


The editor is fast, however light on features, specifically in the designing department. Besides that it’s easy to work with.


of course

This is extremely fundamental, just allowing you to insert basic greetings or get in touch with information. There is no if/then/else reasoning offered.

Email types

Classic, autoresponders, fundamental automations, persisting newsletters, A/B testing, event enrollments, discount coupons, polls and also studies .

Selection and Flexibility of Template Designs

Okay. There are around 200 (!) themes to select from, with differing degrees of top quality (some are suitable, while others look a little basic as well as outdated). You can likewise go back to square one, as well as use a handy feature called ‘Brand your e-mail’ to auto-generate a theme based upon your web site’s colors and also logo.

Email Marketing Automation

It also creates pre-defined call segments based on your consumers’ interactions with your on the internet shop (e.g. repeat, expired as well as possible clients). Automations based on call triggers (e.g. e-mail opens, clicks) are additionally offered.

List Management

You can produce segments from call activity, list membership, contact information, tags, or ecommerce task. You can likewise create a sector from your call insights and also tag contacts based upon contact field standards.

Enrollment Forms/ Opt-in & Opt-out- Process

There is alongside no customization with the form, and it simply provides a description box, basic field choices (which you can’t contribute to) and after that a listing, or checklists, that individuals can inspect to be included in.


As you can see in our deliverability examinations, Constant Contact does not execute too badly, reaching one of the most preferred email providers (AOL, Gmail, Yahoo, and Outlook) most of the time.

Reports and Analysis

In addition to basic open and click records, spam, bounce as well as unsubscribe rates are likewise available. You also obtain click warm maps, and some beneficial summary reports such as open and click trends, opens up by gadget, % of contacts involved, and most effective subject line.


The tool and also the site are just available in English. You can choose to alter some of the non-editable email areas (e.g. footer and also privacy plan message) to one of 10 languages offered, primarily European.

Additional Features

Spam- and Design-Testing

Spam screening isn’t available, however, there is a function to examine the email for mistakes ( missing out on links, placeholder message that hasn’t been upgraded, etc). There’s additionally a tool that enables you to sneak peek exactly how emails will look for particular receivers, although this really did not appear to function when we checked it out. ‘Inbox Preview’ by Litmus is available as an add-on solution, although at $10/month for simply 5 tests, it’s a little high.

Bounce Management


Soft bounces are put on short-term hold for 15 days, and then resent. They are relocated into a suspended bounce group if it takes place again. They have a ‘ advised for removal’ filter offered to watch these, however do not remove them automatically.



Import/export available although it’s not as simple as maybe– you need to initially enable sophisticated e-mail authorizations under Account Settings.

Storage readily available for photos and also data


All plans come with limitless storage.

Pro Features



SPF as well as DKIM are supported.

Very own Domain


Different degrees of account gain access to


The Account Owner can also designate duties to be either an Account Manager or a Campaign Creator.



Constant Contact supply a large amount of combinations and apps , practically 400.

Landing Page Builder


This is only readily available by means of their kind contractor, as well as it’s extremely standard. Rather, we ‘d suggest these free landing web page builders.

Customer Support

3.5/ 5.

There are several channels of support, consisting of online chat, phone support, a data base as well as community-based support. Nevertheless, I found that the conversation as well as phone support weren’t constantly readily available, which was a little aggravating. When I was able to acquire conversation assistance, nevertheless, I did find them to be valuable and also responsive . Bear in mind that you’ll need to contact order to terminate your membership, which is quite frustrating.

Total ranking.

3.6/ 5.

For a basic email device, Constant Contact ticks a lot of the boxes. The main problem below, however, is that they’re asking a premium cost for a sub-premium item.


As Constant Contact themselves restate via their website, they are a device for small businesses. As well as, because of this, it’s worth assessing them on these terms. As stated above, they definitely have enough of the essentials covered to satisfy most small businesses, and if it were as straightforward as that after that we would certainly advise them much more highly.

The concern, nowadays, is that there are plenty of various other e-mail devices offering a lot more than Constant Contact, as well as for a lot less money. This includes not just features, but likewise customer experience. For the amount you pay with Constant Contact, you might discover yourself making use of a lot extra effective devices such as ActiveCampaign as well as GetResponse.

As well as with recent improvements to automations and also reporting, and also the enhancement of brand-new functions like a website builder, it does look like they’re making an effort to boost the product. Their lack of sophisticated features makes it challenging to suggest them over others at this price factor.

So, there you have it: the following time you see Constant Contact as the number 1 rated solution anywhere around the internet, I would frankly assert that there could be other rate of interests at play there.

Try Constant Contact currently free of cost for 30 days.

Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue testimonial.


# 2.



# 3.

  • ActiveCampaign has among one of the most innovative automation systems we’ve ever before tried, and it can not be contrasted to Constant Contact’s simplistic method (it only includes autoresponders). They also supply durable records and evaluation devices. They are also more affordable than Constant Contact.
  • Sendinblue is one of the cheapest all-in-one e-mail marketing devices on the marketplace. It’s offered in 6 languages and comes with advanced automation alternatives and also a integrated CRM.
  • GetResponse is a solid choice. It comes with several sophisticated attributes (e.g. a webinar device), has exceptional automations as well as provides among the very best spam as well as style testing devices we’ve ever before made use of. When contrasted to GetResponse, that’s why Constant Contact drops short.

We have a comprehensive guide with the very best choices to Constant Contact, check it out right here. You can likewise check out our Smart Finder to see which e-newsletter service is finest fit to you.

Frequently Asked Questions.

Is Constant Contact much better than Mailchimp?

Mailchimp beats Constant Contact by far. If you ‘d like to enter into the details, take a look at our Mailchimp vs Constant Contact comparison.

Can Constant Contact be made use of as a CRM?

Constant Contact, in partnership with SharpSpring, supplies an all-in-one CRM platform. At $399/month, you ‘d be a lot better off taking a look at any of these CRMs for tiny organizations, which will be far extra cost effective. There are also plenty of superb cost-free CRMs to choose from.

Just how can I terminate my Constant Contact registration?

Frustratingly, you’ll need to call Constant Contact within service hrs Eastern time in order to terminate your account. Right here is the number for the United States and also Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legitimate email advertising software application for small companies. It securely stores your customer information as well as uses a secure way to manage your customers.

Constant Contact deliverability – is it any kind of great?

Constant Contact’s deliverability prices are consistently great in our bi-annual deliverability examinations.

Regardless of these flashy numbers and features, passion in Constant Contact appears to be on the decline, at least according to Google Trends. As Constant Contact themselves state via their website, they are a tool for little services. The problem, these days, is that there are plenty of other e-mail devices supplying also a lot more than Constant Contact, as well as for a lot much less money. For the quantity you pay with Constant Contact, you could locate on your own using a lot a lot more effective tools such as ActiveCampaign and GetResponse.

ActiveCampaign has one of the most innovative automation systems we’ve ever before tried, and it can not be compared to Constant Contact’s simple approach (it just includes autoresponders).

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