Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have actually been in the e-mail marketing video game given that 1995. During that time, they’ve managed to turn into one of one of the most secondhand email devices on the planet, after Mailchimp.

One thing I noticed is that Constant Contact is very commonly the top option for many other testimonial sites. Normally, I am curious to see if our detailed evaluation creates the same end result.

You might have had a look at the Constant Contact testimonials offered by customers online, too, and also whilst they are pretty favorable, they might not give you the whole picture. Our evaluation of Constant Contact is based on a methodical approach and utilizes our practical experience as well as knowledge of dozens of various other easy and also sophisticated advertising and marketing automation tools.

What makes them special is that they’ve added a number of attributes throughout the years that few of their rivals sporting activity, such as electronic item downloads, occasion management, visit organizing as well as social projects. These all add to the diverse list of e-mail options readily available, in addition to automations and persisting newsletters.

Constant Contact boast a marketplace with around 400 applications and assimilations that cater to even the most niche of products. Despite these fancy numbers and functions, passion in Constant Contact seems to be on the decrease, at least according to Google Trends. Enough factor for us to take a more detailed look at Constant Contact’s ins & outs as well as examine if it’s still relevant in the 21st century.
Discover below!

Constant Contact Summary

Constant Contact is directed towards local business, however their rates aren’t one of the most inexpensive, particularly when you consider that their attributes just aren’t that advanced. Strategies begin with $9.99/ month, yet this just enables 500 clients, as well as rates climb rather dramatically afterwards.

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Constant Contact Pricing

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> Find out even more about Constant Contact’s plans in our full pricing guide

Cons as well as pros


Is Constant Contact the appropriate e-newsletter service for you?

Advised if:

You run events:

Constant Contact is fairly unique hereof, being among minority email marketing tools to permit you to take care of event registrations, tickets, as well as invitations . Remember that this feature features its very own fees: 5.4% + $0.80 for each and every ticket sold or transaction carried out.

Not advised if:

You require sophisticated automation:

Remarkably, for the premium it charges, Constant Contact does not use the most advanced automations. While they do provide set off projects, autoresponders and also abandoned cart projects (for Shopify only), you’ll find that various other much less costly devices supply similar degrees of automation– MailerLite as well as Sendinblue.

Score information


Alleviate of Use

Typically it’s easy to navigate, though a little bit dull-looking. You can reach the majority of areas within a number of clicks, though as they’ve included more performance, some things have ended up being a little surprise, as an example, automations.

E-newsletter Creation


The editor is fast, but light on features, particularly in the designing division. Apart from that it’s very easy to deal with.



This is very basic, just permitting you to place easy greetings or get in touch with information. There is no if/then/else logic available.

Email types

Traditional, autoresponders, fundamental automations, repeating e-newsletters, A/B screening, occasion enrollments, surveys, coupons as well as studies .

Selection and Flexibility of Template Designs

Not bad. There are around 200 (!) design templates to select from, with differing degrees of quality (some are suitable, while others look a little fundamental as well as outdated). You can also go back to square one, and also use a useful function called ‘Brand your email’ to auto-generate a template based on your website’s shades and also logo.

Email Marketing Automation

They offer autoresponders and deserted cart advocate Shopify and WooCommerce. It additionally creates pre-defined call sectors based on your consumers’ interactions with your online store (e.g. repeat, lapsed and potential clients). Automations based upon get in touch with triggers (e.g. email opens, clicks) are additionally available. It’s worth noting that the automations aren’t the most versatile, as you can’t really incorporate conditions and activities as you can in several various other devices.

Listing Management

You can create sectors from call task, checklist subscription, get in touch with information, tags, or ecommerce activity. You can additionally produce a segment from your get in touch with understandings and also tag get in touches with based on call field requirements.

Registration Forms/ Opt-in & Opt-out- Process

There is next to no modification with the form, and it merely offers a description box, standard area choices (which you can not include in) and then a list, or listings, that individuals can examine to be included in.


As you can see in our deliverability tests, Constant Contact does not do too badly, getting to one of the most popular e-mail providers (AOL, Gmail, Yahoo, and Outlook) most of the moment.

Reports as well as Analysis

In enhancement to basic open and also click reports, spam, bounce and also unsubscribe prices are also available. You likewise get click warmth maps, and some useful review reports such as open as well as click patterns, opens by tool, % of calls engaged, and also many successful subject line.


The site as well as the tool are just available in English. You can pick to transform some of the non-editable email areas (e.g. footer and personal privacy policy text) to one of 10 languages available, primarily European.

More Features

Spam- as well as Design-Testing

Spam testing isn’t available, nevertheless, there is a function to inspect the email for errors (missing links, placeholder text that hasn’t been updated, and so on). There’s likewise a device that enables you to preview exactly how emails will certainly search for details receivers, although this really did not appear to function when we examined it out. ‘Inbox Preview’ by Litmus is available as an add-on solution, although at $10/month for just 5 examinations, it’s a little high.

Jump Management


Soft bounces are put on short-lived hold for 15 days, and afterwards dislike. If it occurs again, they are relocated into a put on hold bounce category. They have actually a ‘ suggested for removal’ filter available to watch these, yet do not eliminate them automatically.



Import/export available although it’s not as uncomplicated as maybe– you need to initially make it possible for advanced e-mail consents under Account Settings.

Storage space offered for data and images


All strategies feature unlimited storage space.

Pro Features



SPF and also DKIM are sustained.

Own Domain


Different degrees of account access


The Account Owner can also designate duties to be either an Account Manager or a Campaign Creator.



Constant Contact use a substantial quantity of applications and combinations , virtually 400.

Landing Page Builder

of course

This is just readily available using their form home builder, as well as it’s very fundamental. Instead, we would certainly recommend these totally free landing page building contractors.

Client Support

3.5/ 5.

There are a number of networks of support, consisting of real-time conversation, phone assistance, a understanding base and also community-based support. I found that the chat and phone support weren’t constantly offered, which was a little discouraging.

Total rating.

3.6/ 5.

For a basic e-mail device, Constant Contact ticks a lot of the boxes. The primary issue right here, however, is that they’re asking a premium rate for a sub-premium product.


As Constant Contact themselves repeat via their website, they are a tool for small companies. And, thus, it’s worth evaluating them on these terms. As discussed over, they definitely have sufficient of the fundamentals covered to please most local business, and if it were as basic as that after that we ‘d suggest them extra highly.

The concern, nowadays, is that there are a lot of various other email tools offering much more than Constant Contact, as well as for a lot much less cash. This includes not just features, however also customer experience. Actually, for the quantity you pay with Constant Contact, you can find yourself using much more effective tools such as ActiveCampaign and GetResponse.

They do get points for their good deliverability rates, combinations (particularly social media assimilations), and also for enabling various gain access to levels for separate customers. And with recent improvements to automations as well as reporting, and the enhancement of new attributes like a internet site home builder, it does look like they’re making an effort to boost the item. Their absence of sophisticated features makes it tough to advise them over others at this price factor. (You’ll see we don’t detail them as a good Mailchimp choice, either.).

So, there you have it: the next time you see Constant Contact as the number 1 ranked solution anywhere around the internet, I would frankly assert that there could be other passions at play there.

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Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue testimonial.


# 2.



# 3.

  • ActiveCampaign has one of the most sophisticated automation systems we’ve ever before attempted, as well as it can not be compared to Constant Contact’s simplistic method (it only includes autoresponders). They likewise offer robust reports as well as evaluation tools. They are also less expensive than Constant Contact.
  • Sendinblue is one of the cheapest all-in-one e-mail marketing tools on the market. It’s available in 6 languages and features innovative automation options and a integrated CRM.
  • GetResponse is a strong alternative. It includes several innovative functions (e.g. a webinar device), provides and has outstanding automations among the most effective spam and also design screening tools we’ve ever before utilized. That’s why Constant Contact falls short when compared to GetResponse.

We have a in-depth overview with the most effective alternatives to Constant Contact, check it out below. You can also try out our Smart Finder to see which e-newsletter service is finest matched to you.

Frequently Asked Questions.

Is Constant Contact better than Mailchimp?

Mailchimp beats Constant Contact hands down. If you would certainly such as to enter the information, have a look at our Mailchimp vs Constant Contact comparison.

Can Constant Contact be utilized as a CRM?

Constant Contact, in partnership with SharpSpring, uses an all-in-one CRM system. At $399/month, you ‘d be much better off taking a appearance at any of these CRMs for little businesses, which will certainly be much more affordable. There are even plenty of exceptional totally free CRMs to select from.

Exactly how can I terminate my Constant Contact membership?

Frustratingly, you’ll require to call Constant Contact within business hours Eastern time in order to cancel your account. Right here is the number for the US as well as Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legitimate email marketing software program for local business. It securely stores your consumer information and also uses a protected means to handle your subscribers.

Constant Contact deliverability – is it any kind of excellent?

Constant Contact’s deliverability rates are consistently great in our bi-annual deliverability examinations.

Regardless of these fancy numbers as well as attributes, passion in Constant Contact appears to be on the decrease, at least according to Google Trends. As Constant Contact themselves reiterate with their site, they are a device for small companies. The problem, these days, is that there are plenty of other e-mail tools supplying also a lot more than Constant Contact, and for a great deal much less cash. For the quantity you pay with Constant Contact, you can find yourself using much extra powerful devices such as ActiveCampaign as well as GetResponse.

ActiveCampaign has one of the most advanced automation systems we’ve ever before tried, and also it can’t be compared to Constant Contact’s simplistic technique (it only includes autoresponders).

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