Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have actually been in the e-mail advertising video game considering that 1995. Throughout that time, they’ve taken care of to become one of one of the most used e-mail tools in the world, after Mailchimp.

One point I discovered is that Constant Contact is really often the top option for lots of various other testimonial websites. Normally, I wonder to see if our detailed analysis produces the very same end result.

You might have taken a look at the Constant Contact reviews supplied by customers online, too, and also whilst they are quite favorable, they may not provide you the whole picture. Our testimonial of Constant Contact is based upon a methodical approach and also uses our functional experience and also understanding of loads of other simple and also innovative advertising and marketing automation devices.

What makes them unique is that they’ve included numerous features throughout the years that few of their rivals sport, such as electronic item downloads, occasion management, visit scheduling as well as social projects. These all include in the diverse list of email choices offered, in addition to automations and reoccuring newsletters.

Constant Contact brag a marketplace with around 400 applications as well as assimilations that cater to even one of the most specific niche of products. In spite of these flashy numbers and also functions, passion in Constant Contact seems to be on the decrease, at least according to Google Trends. Enough factor for us to take a closer take a look at Constant Contact’s ins & outs and inspect if it’s still relevant in the 21st century.
Figure out below!

Constant Contact Summary

Constant Contact is directed in the direction of local business, however their rates aren’t the most cost effective, especially when you consider that their attributes simply aren’t that advanced. Strategies start from $9.99/ month, but this only permits 500 clients, and costs rise pretty sharply afterwards.

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Constant Contact Pricing

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> Find out more concerning Constant Contact’s strategies in our complete pricing guide

Pros as well as Cons


Is Constant Contact the right newsletter solution for you?

Advised if:

You run occasions:

Constant Contact is fairly one-of-a-kind hereof, being among the few email advertising devices to permit you to handle occasion invitations, registrations, and also tickets . Keep in mind that this attribute features its own fees: 5.4% + $0.80 for every ticket marketed or deal conducted.

Not suggested if:

You need advanced automation:

Remarkably, for the costs it bills, Constant Contact does not offer the most advanced automations. While they do offer activated projects, autoresponders and also abandoned cart projects (for Shopify only), you’ll find that various other much less expensive tools offer similar levels of automation– MailerLite as well as Sendinblue.

Score information


Ease of Use

Generally it’s very easy to browse, though a little bit dull-looking. You can get to the majority of locations within a number of clicks, though as they’ve included a lot more capability, some points have ended up being a little hidden, for instance, automations.

E-newsletter Creation


The editor is fast, yet light on functions, specifically in the styling division. Apart from that it’s easy to work with.


of course

This is very basic, only enabling you to put easy introductions or contact information. There is no if/then/else reasoning offered.

Email types

Timeless, autoresponders, fundamental automations, repeating newsletters, A/B testing, occasion enrollments, polls, studies and also vouchers .

Selection as well as Flexibility of Template Designs

Tolerable. There are about 200 (!) templates to select from, with differing levels of quality (some are decent, while others look a little fundamental as well as dated). You can additionally start from scratch, as well as make use of a useful feature called ‘Brand your e-mail’ to auto-generate a layout based on your web site’s shades as well as logo design.

Email Marketing Automation

They supply autoresponders and also deserted cart advocate Shopify and also WooCommerce. It also generates pre-defined call sectors based on your clients’ interactions with your on the internet shop (e.g. repeat, expired as well as prospective consumers). Automations based on call triggers (e.g. e-mail opens up, clicks) are also readily available. It’s worth keeping in mind that the automations aren’t the most adaptable, as you can not actually combine problems and activities as you can in many other devices.

Checklist Management

You can produce segments from call task, checklist membership, call information, tags, or ecommerce task. You can additionally produce a segment from your call insights and tag get in touches with based on call area standards.

Registration Forms/ Opt-in & Opt-out- Process

There is alongside no modification with the form, and also it just uses a summary box, fundamental field choices (which you can’t add to) and then a listing, or checklists, that individuals can inspect to be included in.


As you can see in our deliverability tests, Constant Contact does not execute too terribly, getting to one of the most popular e-mail companies (AOL, Gmail, Yahoo, and also Outlook) most of the moment.

Records and also Analysis

Along with common open and also click records, spam, bounce and unsubscribe prices are also offered. You additionally get click warm maps, and some helpful introduction records such as open as well as click fads, opens by device, % of get in touches with engaged, and also most successful subject line. You can additionally compare projects. Advanced tracking such as social tracking isn’t offered.


The device and also the site are only available in English. You can pick to transform some of the non-editable e-mail areas (e.g. footer and personal privacy plan text) to one of 10 languages available, mostly European.

More Features

Spam- and also Design-Testing

Spam testing isn’t available, however, there is a function to examine the e-mail for mistakes (missing links, placeholder message that hasn’t been upgraded, etc). There’s likewise a tool that allows you to preview just how e-mails will look for details recipients, although this didn’t seem to function when we checked it out. ‘Inbox Preview’ by Litmus is available as an add-on service, although at $10/month for just 5 examinations, it’s a little high.

Jump Management

of course

Soft bounces are positioned on short-term hold for 15 days, and afterwards feel bitter. They are relocated into a put on hold bounce classification if it happens once again. They have actually a ‘recommended for removal’ filter readily available to check out these, yet don’t eliminate them instantly.



Import/export readily available although it’s not as uncomplicated as it could be– you require to first enable advanced email consents under Account Settings.

Storage available for images and information


All strategies feature unlimited storage space.

Pro Features



SPF and DKIM are supported.

Own Domain


Different levels of account accessibility


The Account Owner can also assign functions to be either an Account Manager or a Campaign Creator.



Constant Contact provide a massive amount of integrations and apps , virtually 400.

Touchdown Page Builder


This is only readily available using their type contractor, as well as it’s very fundamental. Instead, we would certainly advise these complimentary touchdown page building contractors.

Client Support

3.5/ 5.

There are numerous networks of support, consisting of live conversation, phone assistance, a data base and also community-based support. Nevertheless, I found that the conversation and phone assistance weren’t always readily available, which was a little irritating. When I was able to get hold of conversation support, nonetheless, I did locate them to be responsive and beneficial . Remember that you’ll need to hire order to cancel your registration, which is pretty annoying.

Overall ranking.

3.6/ 5.

For a basic email tool, Constant Contact ticks most of the boxes. The main issue right here, however, is that they’re asking a premium rate for a sub-premium product.

Final thought.

As Constant Contact themselves repeat with their site, they are a device for small businesses. And also, thus, it’s worth assessing them on these terms. As discussed over, they certainly have sufficient of the essentials covered to satisfy most small companies, and if it were as straightforward as that after that we would certainly suggest them a lot more very.

The problem, these days, is that there are lots of other email devices using even more than Constant Contact, and also for a lot less cash. This includes not only features, but also user experience. For the amount you pay with Constant Contact, you might locate yourself making use of a lot a lot more powerful tools such as ActiveCampaign and also GetResponse.

They do get factors for their good deliverability prices, integrations ( especially social networks integrations), and for allowing different gain access to degrees for separate customers. And also with current improvements to automations and also reporting, and also the addition of new functions like a internet site contractor, it does resemble they’re making an initiative to boost the product. Their lack of advanced features makes it tough to suggest them over others at this rate factor. (You’ll see we don’t provide them as a great Mailchimp option, either.).

So, there you have it: the next time you see Constant Contact as the number 1 rated service anywhere around the internet, I would strongly claim that there might be various other passions at play there.

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Constant Contact Alternatives.

activecampaign logo design.


# 1.

Sendinblue review.


# 2.



# 3.

  • ActiveCampaign has among the most innovative automation systems we’ve ever tried, and also it can’t be compared to Constant Contact’s simplified strategy (it just features autoresponders). They likewise supply durable reports and analysis devices. In addition to that, they are even less expensive than Constant Contact.
  • Sendinblue is just one of the cheapest all-in-one e-mail advertising and marketing devices on the market. It’s available in 6 languages and includes sophisticated automation choices and a built-in CRM.
  • GetResponse is a strong alternative. It includes several innovative features (e.g. a webinar device), has outstanding automations as well as provides one of the very best spam and also design screening devices we’ve ever before used. When compared to GetResponse, that’s why Constant Contact drops short.

We have a thorough overview with the very best options to Constant Contact, check it out here. You can likewise try out our Smart Finder to see which e-newsletter service is ideal fit to you.

Frequently Asked Questions.

Is Constant Contact better than Mailchimp?

Mailchimp defeats Constant Contact pass on. Take a appearance at our Mailchimp vs Constant Contact contrast if you would certainly such as to obtain into the details.

Can Constant Contact be made use of as a CRM?

Constant Contact, in collaboration with SharpSpring, offers an all-in-one CRM system. Nevertheless, at $399/month, you would certainly be better off taking a look at any one of these CRMs for local business, which will certainly be even more budget-friendly. There are even plenty of exceptional free CRMs to pick from.

Exactly how can I cancel my Constant Contact membership?

Frustratingly, you’ll require to call Constant Contact within company hours Eastern time in order to terminate your account. Here is the number for the US and Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a official email marketing software program for local business. It securely shops your client data as well as offers a safe and secure means to handle your clients.

Constant Contact deliverability – is it any good?

Constant Contact’s deliverability rates are continually excellent in our bi-annual deliverability tests.

In spite of these fancy numbers and features, rate of interest in Constant Contact appears to be on the decline, at the very least according to Google Trends. As Constant Contact themselves restate via their website, they are a device for tiny companies. The issue, these days, is that there are lots of various other email tools offering even extra than Constant Contact, and also for a great deal less cash. For the amount you pay with Constant Contact, you might locate yourself making use of a lot a lot more powerful tools such as ActiveCampaign and GetResponse.

ActiveCampaign has one of the most advanced automation systems we’ve ever before tried, as well as it can’t be contrasted to Constant Contact’s simplistic method (it just features autoresponders).

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