Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have actually remained in the e-mail advertising game since 1995. Throughout that time, they’ve managed to turn into one of the most previously owned email devices in the world, after Mailchimp.

One point I discovered is that Constant Contact is very usually the top selection for numerous various other review sites. Normally, I wonder to see if our in-depth analysis creates the same end result.

You may have looked into the Constant Contact evaluations offered by individuals online, also, as well as whilst they are pretty positive, they might not give you the whole picture. Our review of Constant Contact is based on a systematic technique and utilizes our useful experience and understanding of loads of various other simple as well as sophisticated marketing automation tools.

What makes them special is that they’ve included numerous features throughout the years that few of their competitors sporting activity, such as electronic item downloads, occasion management, consultation organizing and social campaigns. These all contribute to the diverse listing of e-mail options offered, along with automations and also reoccuring newsletters.

Constant Contact boast a marketplace with around 400 apps and combinations that accommodate also one of the most specific niche of products. In spite of these flashy numbers and features, interest in Constant Contact seems to be on the decline, at the very least according to Google Trends. Sufficient reason for us to take a more detailed check out Constant Contact’s outs & ins and also examine if it’s still relevant in the 21st century.
Figure out listed below!

Constant Contact Summary

Constant Contact is routed in the direction of local business, yet their costs aren’t the most affordable, especially when you take into consideration that their features simply aren’t that advanced. Plans begin with $9.99/ month, but this just allows for 500 subscribers, and prices increase quite dramatically afterwards.

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Constant Contact Pricing

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> Find out more about Constant Contact’s plans in our complete prices guide

Pros as well as Cons


Is Constant Contact the appropriate e-newsletter service for you?

Recommended if:

You run occasions:

Constant Contact is rather special hereof, being one of the few email advertising devices to enable you to handle event registrations, invitations, and also tickets . Remember that this feature features its very own charges: 5.4% + $0.80 for each ticket offered or deal carried out.

Not recommended if:

You need sophisticated automation:

Surprisingly, for the premium it charges, Constant Contact doesn’t provide the most innovative automations. While they do offer set off campaigns, autoresponders as well as abandoned cart campaigns (for Shopify only), you’ll discover that other much cheaper devices use similar levels of automation– MailerLite and also Sendinblue.

Ranking details


Ease of Use

Normally it’s simple to navigate, though a bit dull-looking. You can reach the majority of areas within a couple of clicks, though as they’ve included a lot more performance, some things have actually come to be a little concealed, as an example, automations.

E-newsletter Creation


The editor is fast, yet light on features, especially in the styling department. Besides that it’s very easy to deal with.



This is very basic, only allowing you to put easy introductions or get in touch with information. There is no if/then/else reasoning available.

Email types

Classic, autoresponders, basic automations, persisting newsletters, A/B testing, occasion enrollments, studies, coupons and also polls .

Selection as well as Flexibility of Template Designs

Not negative. You can additionally start from scrape, and also use a helpful function called ‘Brand your e-mail’ to auto-generate a design template based on your internet site’s shades and logo.

Email Marketing Automation

They provide autoresponders and deserted cart advocate Shopify and also WooCommerce. It additionally generates pre-defined call sectors based upon your clients’ communications with your on the internet shop (e.g. repeat, expired and prospective clients). Automations based on call triggers (e.g. email opens, clicks) are additionally offered. It’s worth keeping in mind that the automations aren’t one of the most flexible, as you can not truly integrate problems as well as actions as you can in many other tools.

Checklist Management

You can produce sections from get in touch with task, listing membership, get in touch with information, tags, or ecommerce activity. You can likewise create a section from your contact insights as well as tag contacts based upon contact area criteria.

Registration Forms/ Opt-in & Opt-out- Process

There is beside no customization with the type, and it just offers a description box, basic area options (which you can’t add to) and then a checklist, or checklists, that people can examine to be added to.


As you can see in our deliverability tests, Constant Contact does not do too terribly, reaching the most prominent email providers (AOL, Gmail, Yahoo, as well as Outlook) most of the moment.

Reports and also Analysis

Along with basic open and click records, spam, bounce and unsubscribe rates are also offered. You likewise get click warm maps, as well as some useful summary records such as open and also click patterns, opens up by tool, % of calls involved, as well as most successful subject line. You can additionally compare projects. Advanced tracking such as social tracking isn’t offered.


The site as well as the device are just offered in English. You can select to alter some of the non-editable e-mail sections (e.g. footer and also personal privacy policy message) to one of 10 languages available, mainly European.

Additional Features

Spam- as well as Design-Testing

Spam testing isn’t available, nonetheless, there is a attribute to inspect the e-mail for errors (missing links, placeholder text that hasn’t been updated, etc). There’s likewise a tool that allows you to sneak peek how e-mails will try to find specific recipients, although this really did not seem to function when we checked it out. ‘Inbox Preview’ by Litmus is readily available as an add-on service, although at $10/month for just 5 examinations, it’s a little high.

Bounce Management

of course

Soft bounces are placed on short-term hold for 15 days, and after that resent. If it occurs once more, they are moved into a put on hold bounce classification. They have a ‘ advised for elimination’ filter available to view these, but don’t eliminate them automatically.



Import/export available although it’s not as straightforward as maybe– you need to initially enable innovative e-mail consents under Account Settings.

Storage space available for images and data


All plans come with limitless storage space.

Pro Features


of course

SPF as well as DKIM are supported.

Own Domain


Different degrees of account accessibility

of course

The Account Owner can additionally assign roles to be either an Account Manager or a Campaign Creator.



Constant Contact provide a enormous quantity of applications as well as integrations , practically 400.

Touchdown Page Builder


This is just offered via their form builder, as well as it’s really fundamental. Rather, we ‘d advise these cost-free touchdown web page builders.

Customer Support

3.5/ 5.

There are several networks of assistance, including real-time conversation, phone assistance, a data base as well as community-based support. I discovered that the chat and phone assistance weren’t always available, which was a little aggravating. When I had the ability to acquire chat assistance, however, I did discover them to be responsive as well as useful . Bear in mind that you’ll require to employ order to cancel your registration, which is pretty bothersome.

Total score.

3.6/ 5.

For a basic email device, Constant Contact ticks most of the boxes. The main problem here, however, is that they’re asking a premium price for a sub-premium product.


As Constant Contact themselves repeat with their site, they are a tool for small companies. And, thus, it’s worth assessing them on these terms. As stated above, they most definitely have sufficient of the fundamentals covered to satisfy most small companies, as well as if it were as easy as that after that we ‘d suggest them a lot more highly.

The concern, nowadays, is that there are plenty of other e-mail devices using a lot more than Constant Contact, and for a whole lot less cash. This includes not only features, yet likewise user experience. As a matter of fact, for the quantity you pay with Constant Contact, you might find yourself making use of far more powerful tools such as ActiveCampaign and GetResponse.

They do get points for their suitable deliverability rates, assimilations (particularly social media assimilations), and also for enabling various accessibility levels for different individuals. As well as with current enhancements to automations and also coverage, and the enhancement of new features like a internet site contractor, it does resemble they’re making an initiative to boost the product. But their absence of sophisticated attributes makes it tough to recommend them over others at this price point. (You’ll see we don’t detail them as a good Mailchimp alternative, either.).

So, there you have it: the following time you see Constant Contact as the number 1 rated service anywhere around the web, I would boldly claim that there could be various other interests at play there.

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Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue review.


# 2.



# 3.

  • ActiveCampaign has one of one of the most advanced automation systems we’ve ever before tried, and it can’t be contrasted to Constant Contact’s simplistic approach (it only includes autoresponders). They additionally use durable reports as well as analysis devices. They are even less expensive than Constant Contact.
  • Sendinblue is one of the least expensive all-in-one email advertising and marketing devices on the market. It’s readily available in 6 languages and also comes with innovative automation choices and also a built-in CRM.
  • GetResponse is a strong option. It features many sophisticated attributes (e.g. a webinar device), has excellent automations and also uses one of the most effective spam and layout testing tools we’ve ever used. That’s why Constant Contact fails when contrasted to GetResponse.

We have a detailed overview with the most effective alternatives to Constant Contact, check it out below. You can also check out our Smart Finder to see which e-newsletter solution is finest suited to you.

Frequently Asked Questions.

Is Constant Contact far better than Mailchimp?

Mailchimp defeats Constant Contact by far. If you would certainly like to get into the details, have a look at our Mailchimp vs Constant Contact contrast.

Can Constant Contact be utilized as a CRM?

Constant Contact, in partnership with SharpSpring, offers an all-in-one CRM system. Nevertheless, at $399/month, you ‘d be better off having a look at any of these CRMs for small businesses, which will be much more economical. There are also lots of excellent complimentary CRMs to select from.

How can I cancel my Constant Contact membership?

Frustratingly, you’ll need to call Constant Contact within company hrs Eastern time in order to cancel your account. Here is the number for the United States and Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legit email advertising and marketing software application for local business. It securely stores your customer data and also provides a protected way to manage your subscribers.

Constant Contact deliverability – is it any good?

Constant Contact’s deliverability rates are regularly excellent in our bi-annual deliverability tests.

Despite these showy numbers and also attributes, rate of interest in Constant Contact appears to be on the decrease, at least according to Google Trends. As Constant Contact themselves state through their website, they are a tool for little organizations. The concern, these days, is that there are lots of various other email tools supplying even a lot more than Constant Contact, as well as for a lot less money. For the amount you pay with Constant Contact, you can find on your own making use of much a lot more powerful tools such as ActiveCampaign and GetResponse.

ActiveCampaign has one of the most sophisticated automation systems we’ve ever attempted, and also it can not be compared to Constant Contact’s simplistic strategy (it only features autoresponders).

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