Constant Contact - Create Email Marketing Campaigns Like a Pro

The Ups Store Constant Contact

Constant Contact have actually remained in the email advertising game considering that 1995. During that time, they’ve managed to become one of the most secondhand email devices worldwide, after Mailchimp.

One thing I noticed is that Constant Contact is really often the top choice for many other testimonial web sites. Normally, I wonder to see if our detailed evaluation generates the exact same end result.

You could have taken a look at the Constant Contact reviews used by customers online, as well, and also whilst they are pretty favorable, they may not offer you the whole picture. Our evaluation of Constant Contact is based on a methodical method as well as utilizes our sensible experience as well as knowledge of dozens of various other simple and also innovative marketing automation tools.

What makes them unique is that they’ve added numerous attributes throughout the years that few of their competitors sport, such as electronic product downloads, event administration, visit organizing as well as social campaigns. These all add to the varied checklist of email alternatives readily available, in addition to automations and also reoccuring e-newsletters.

Constant Contact boast a market with around 400 applications as well as assimilations that deal with also the most particular niche of products. Yet in spite of these flashy numbers and also features, interest in Constant Contact appears to be on the decrease, a minimum of according to Google Trends. If it’s still pertinent in the 21st century, Enough reason for us to take a closer look at Constant Contact’s ins & outs and also examine.
Learn listed below!

Constant Contact Summary

Constant Contact is directed in the direction of local business, but their rates aren’t the most affordable, specifically when you consider that their functions simply aren’t that advanced. Strategies begin with $9.99/ month, but this just enables 500 clients, and also costs increase quite sharply afterwards.

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Constant Contact Pricing

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> Find out even more concerning Constant Contact’s plans in our full prices overview

Cons as well as pros


Is Constant Contact the right newsletter solution for you?

Suggested if:

You run occasions:

Constant Contact is quite distinct in this regard, being just one of minority email marketing tools to enable you to manage event tickets, enrollments, as well as invites . Bear in mind that this feature includes its very own fees: 5.4% + $0.80 for each and every ticket sold or deal conducted.

Not advised if:

You require advanced automation:

Surprisingly, for the premium it bills, Constant Contact does not offer the most sophisticated automations. While they do use set off projects, autoresponders and also abandoned cart projects (for Shopify only), you’ll locate that other more affordable devices supply similar levels of automation– MailerLite as well as Sendinblue, for example.

Ranking information


Relieve of Use

Generally it’s very easy to navigate, though a little bit dull-looking. You can get to a lot of areas within a number of clicks, though as they’ve included more performance, some points have become a little concealed, for example, automations.

Newsletter Creation


The editor is fast, however light on functions, particularly in the styling division. In addition to that it’s easy to deal with.


of course

This is very standard, just allowing you to insert simple greetings or get in touch with information. There is no if/then/else reasoning readily available.

Email types

Timeless, autoresponders, standard automations, reoccuring newsletters, A/B screening, event enrollments, discount coupons, surveys and polls .

Selection as well as Flexibility of Template Designs

Not bad. You can additionally begin from scrape, and use a useful attribute called ‘Brand your e-mail’ to auto-generate a design template based on your web site’s shades and logo.

Email Marketing Automation

It additionally generates pre-defined contact sectors based on your consumers’ interactions with your on the internet shop (e.g. repeat, expired and possible consumers). Automations based on contact triggers (e.g. e-mail opens up, clicks) are additionally available.

Listing Management

You can develop sections from get in touch with activity, checklist subscription, contact information, tags, or ecommerce task. You can also develop a sector from your get in touch with understandings as well as tag get in touches with based on call field standards.

Registration Forms/ Opt-in & Opt-out- Process

There is alongside no personalization with the kind, and also it simply offers a description box, basic field choices (which you can not add to) and then a checklist, or lists, that individuals can check to be added to.


As you can see in our deliverability examinations, Constant Contact does not perform too badly, getting to one of the most prominent e-mail service providers (AOL, Gmail, Yahoo, and Outlook) the majority of the moment.

Reports and Analysis

Along with conventional open and also click records, spam, bounce and unsubscribe prices are also offered. You additionally obtain click heat maps, as well as some useful summary reports such as open as well as click fads, opens by gadget, % of get in touches with involved, and the majority of successful subject line. You can additionally contrast campaigns. Advanced tracking such as social tracking isn’t offered.


Here’s where it obtains a bit hirsute. The tool and also the website are only readily available in English. You can pick to transform some of the non-editable e-mail areas (e.g. footer and personal privacy policy message) to one of 10 languages readily available, primarily European. Assistance and also the knowledge base is readily available in 4 languages. A little complicated, but at least there’s some effort to sustain multilingual users and target markets.

Further Features

Spam- as well as Design-Testing

Spam screening isn’t available, however, there is a function to check the e-mail for errors (missing links, placeholder text that hasn’t been updated, and so on). There’s likewise a tool that enables you to sneak peek just how emails will look for details recipients, although this didn’t appear to work when we evaluated it out. ‘Inbox Preview’ by Litmus is available as an add-on service, although at $10/month for just 5 tests, it’s a little steep.

Bounce Management

of course

Soft bounces are placed on temporary hold for 15 days, and after that resent. They are moved right into a put on hold bounce classification if it takes place once more. They have actually a ‘ advised for elimination’ filter offered to view these, however do not remove them immediately.



Import/export readily available although it’s not as straightforward as it could be– you need to initially make it possible for sophisticated email permissions under Account Settings.

Storage readily available for data and also images


All plans come with unrestricted storage space.

Pro Features



SPF as well as DKIM are supported.

Own Domain


Various levels of account accessibility


The Account Owner can likewise designate roles to be either an Account Manager or a Campaign Creator.



Constant Contact provide a substantial quantity of apps as well as combinations , virtually 400.

Touchdown Page Builder


This is just offered using their kind home builder, and it’s very basic. Instead, we would certainly advise these cost-free touchdown page building contractors.

Client Support

3.5/ 5.

There are a number of networks of assistance, consisting of live chat, phone assistance, a data base as well as community-based assistance. Nonetheless, I located that the chat and phone support weren’t constantly offered, which was a little aggravating. When I had the ability to acquire chat assistance, nonetheless, I did find them to be useful and responsive . Bear in mind that you’ll require to employ order to cancel your subscription, which is rather irritating.

Overall rating.

3.6/ 5.

For a basic e-mail device, Constant Contact ticks a lot of the boxes. The main problem below, though, is that they’re asking a costs price for a sub-premium product.

Final thought.

As Constant Contact themselves repeat through their site, they are a device for small businesses. And, because of this, it’s worth examining them on these terms. As mentioned over, they certainly have sufficient of the basics covered to satisfy most small companies, and if it were as simple as that then we would certainly recommend them much more extremely.

The problem, nowadays, is that there are plenty of other email devices using even more than Constant Contact, and also for a whole lot less money. This consists of not just includes, however likewise customer experience. In fact, for the quantity you pay with Constant Contact, you can find yourself making use of far more effective devices such as ActiveCampaign as well as GetResponse.

As well as with current improvements to automations and coverage, and also the addition of brand-new features like a site home builder, it does look like they’re making an effort to enhance the item. Their absence of advanced features makes it tough to recommend them over others at this rate factor.

So, there you have it: the next time you see Constant Contact as the number 1 rated service anywhere around the internet, I would boldly assert that there may be various other passions at play there.

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Constant Contact Alternatives.

activecampaign logo design.


# 1.

Sendinblue review.


# 2.



# 3.

  • ActiveCampaign has one of one of the most innovative automation systems we’ve ever before attempted, and it can not be compared to Constant Contact’s simplistic method (it just features autoresponders). They additionally provide robust records and analysis devices. They are also cheaper than Constant Contact.
  • Sendinblue is among the least expensive all-in-one email advertising tools on the marketplace. It’s offered in 6 languages and also comes with innovative automation choices and also a built-in CRM.
  • GetResponse is a strong choice. It comes with several advanced functions (e.g. a webinar device), has superb automations and supplies among the most effective spam as well as layout testing tools we’ve ever made use of. That’s why Constant Contact falls short when compared to GetResponse.

We have a in-depth overview with the best options to Constant Contact, check it out here. You can likewise try our Smart Finder to see which newsletter service is best suited to you.

Frequently Asked Questions.

Is Constant Contact far better than Mailchimp?

Mailchimp defeats Constant Contact by far. If you ‘d like to get involved in the details, take a look at our Mailchimp vs Constant Contact comparison.

Can Constant Contact be made use of as a CRM?

Constant Contact, in collaboration with SharpSpring, offers an all-in-one CRM platform. Nonetheless, at $399/month, you would certainly be far better off having a look at any one of these CRMs for small businesses, which will certainly be far more cost effective. There are also plenty of excellent complimentary CRMs to choose from.

How can I cancel my Constant Contact membership?

Frustratingly, you’ll need to call Constant Contact within service hrs Eastern time in order to cancel your account. Here is the number for the US and Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a official e-mail marketing software program for small businesses. It safely shops your consumer information as well as supplies a safe means to handle your subscribers.

Constant Contact deliverability – is it any excellent?

Constant Contact’s deliverability prices are regularly good in our bi-annual deliverability tests.

Despite these showy numbers and features, rate of interest in Constant Contact appears to be on the decline, at the very least according to Google Trends. As Constant Contact themselves restate via their website, they are a tool for small businesses. The concern, these days, is that there are plenty of other email tools offering even a lot more than Constant Contact, and also for a lot less money. For the amount you pay with Constant Contact, you might locate yourself using much extra powerful tools such as ActiveCampaign as well as GetResponse.

ActiveCampaign has one of the most sophisticated automation systems we’ve ever attempted, as well as it can’t be compared to Constant Contact’s simplified approach (it just features autoresponders).

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