Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have actually remained in the e-mail advertising and marketing game since 1995. Throughout that time, they’ve handled to turn into one of the most pre-owned email devices on the planet, after Mailchimp.

One thing I discovered is that Constant Contact is extremely often the top option for numerous various other review web sites. Normally, I am curious to see if our detailed evaluation generates the very same outcome.

You could have taken a look at the Constant Contact testimonials supplied by users online, as well, and also whilst they are pretty positive, they might not provide you the whole picture. Our testimonial of Constant Contact is based on a methodical method as well as utilizes our sensible experience as well as expertise of lots of various other easy and also innovative marketing automation devices.

What makes them unique is that they’ve included a number of features throughout the years that few of their rivals sport, such as digital item downloads, occasion management, visit organizing and social campaigns. These all add to the diverse list of email alternatives available, in addition to automations and also reoccuring e-newsletters.

Constant Contact brag a marketplace with around 400 apps as well as combinations that accommodate even the most niche of products. Yet in spite of these fancy numbers as well as attributes, interest in Constant Contact appears to be on the decrease, at least according to Google Trends. If it’s still pertinent in the 21st century, Enough reason for us to take a more detailed look at Constant Contact’s outs & ins as well as check.
Find out below!

Constant Contact Summary

Constant Contact is guided in the direction of small businesses, however their rates aren’t one of the most economical, particularly when you take into consideration that their functions simply aren’t that advanced. Plans start from $9.99/ month, however this only enables 500 subscribers, and rates climb pretty dramatically afterwards.

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Constant Contact Pricing

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> Find out more concerning Constant Contact’s plans in our total prices overview

Pros and Cons


Is Constant Contact the right e-newsletter service for you?

Suggested if:

You run occasions:

Constant Contact is rather special hereof, being among the few email advertising and marketing devices to permit you to take care of event tickets, registrations, as well as invitations . Bear in mind that this feature comes with its very own charges: 5.4% + $0.80 for each ticket offered or deal performed.

Not suggested if:

You require innovative automation:

Surprisingly, for the premium it charges, Constant Contact does not provide one of the most advanced automations. While they do provide activated campaigns, autoresponders and abandoned cart campaigns (for Shopify only), you’ll locate that much cheaper tools provide comparable degrees of automation– MailerLite and Sendinblue, as an example.

Ranking information


Reduce of Use

Usually it’s simple to browse, though a bit dull-looking. You can get to a lot of locations within a number of clicks, though as they’ve included more functionality, some points have come to be a little hidden, for example, automations.

E-newsletter Creation


The editor is fast, but light on features, especially in the styling department. Besides that it’s simple to deal with.


of course

This is very fundamental, just enabling you to place easy introductions or contact details. There is no if/then/else reasoning offered.

Email types

Traditional, autoresponders, basic automations, reoccuring newsletters, A/B screening, event registrations, promo codes, surveys and also surveys .

Selection and Flexibility of Template Designs

Tolerable. There are around 200 (!) design templates to select from, with differing levels of quality (some are decent, while others look a little basic and dated). You can additionally go back to square one, as well as use a convenient attribute called ‘Brand your e-mail’ to auto-generate a template based upon your internet site’s shades as well as logo.

Email Marketing Automation

They provide autoresponders and also abandoned cart advocate Shopify and WooCommerce. It also produces pre-defined call segments based upon your consumers’ communications with your on the internet store (e.g. repeat, lapsed and possible customers). Automations based on get in touch with triggers (e.g. e-mail opens, clicks) are additionally readily available. It’s worth noting that the automations aren’t one of the most flexible, as you can not truly incorporate problems as well as activities as you can in many other devices.

Listing Management

You can produce sectors from contact task, listing membership, call details, tags, or ecommerce task. You can also create a section from your contact insights as well as tag calls based upon contact field requirements.

Enrollment Forms/ Opt-in & Opt-out- Process

There is next to no personalization with the type, as well as it just supplies a description box, standard field choices (which you can not contribute to) and then a checklist, or checklists, that people can examine to be added to.


As you can see in our deliverability examinations, Constant Contact does not carry out as well terribly, getting to the most preferred email companies (AOL, Gmail, Yahoo, and also Outlook) the majority of the time.

Reports and Analysis

In enhancement to basic open as well as click reports, spam, bounce as well as unsubscribe prices are also offered. You additionally obtain click warm maps, and some useful review records such as open and also click fads, opens up by device, % of get in touches with involved, and the majority of effective subject line.


Below’s where it gets a little bit hirsute. The site and also the tool are only offered in English. You can choose to change a few of the non-editable email areas (e.g. footer as well as privacy policy message) to one of 10 languages readily available, primarily European. Support and the data base is available in 4 languages. A little complex, yet at least there’s some effort to support multilingual individuals and also target markets.

Further Features

Spam- and Design-Testing

Spam testing isn’t readily available, nonetheless, there is a attribute to inspect the email for errors (missing web links, placeholder text that hasn’t been upgraded, and so on). There’s also a tool that enables you to sneak peek exactly how e-mails will try to find details receivers, although this didn’t seem to work when we evaluated it out. ‘Inbox Preview’ by Litmus is readily available as an add-on service, although at $10/month for just 5 examinations, it’s a little high.

Jump Management


Soft bounces are placed on short-lived hold for 15 days, and then dislike. If it happens once again, they are relocated into a put on hold bounce category. They have a ‘ suggested for removal’ filter available to see these, but don’t remove them immediately.


of course

Import/export readily available although it’s not as straightforward as it could be– you require to first enable sophisticated e-mail authorizations under Account Settings.

Storage space readily available for information and also photos


All strategies feature endless storage.

Pro Features


of course

SPF as well as DKIM are sustained.

Own Domain


Various levels of account access


The Account Owner can likewise appoint duties to be either an Account Manager or a Campaign Creator.


of course

Constant Contact provide a enormous amount of apps as well as integrations , nearly 400.

Touchdown Page Builder


This is just available through their form building contractor, and also it’s really standard. Instead, we would certainly recommend these free touchdown web page contractors.

Consumer Support

3.5/ 5.

There are a number of networks of support, consisting of real-time conversation, phone assistance, a data base as well as community-based assistance. I discovered that the chat as well as phone support weren’t always available, which was a little discouraging. When I was able to get hold of conversation assistance, nevertheless, I did find them to be helpful as well as receptive . Bear in mind that you’ll require to contact order to cancel your registration, which is quite bothersome.

Overall ranking.

3.6/ 5.

For a standard e-mail tool, Constant Contact ticks most of packages. The main concern here, though, is that they’re asking a premium price for a sub-premium item.

Final thought.

As Constant Contact themselves state with their website, they are a device for local business. As well as, therefore, it’s worth assessing them on these terms. As mentioned over, they certainly have sufficient of the fundamentals covered to please most small companies, and if it were as basic as that after that we ‘d suggest them more highly.

The issue, these days, is that there are lots of various other e-mail devices supplying even more than Constant Contact, and for a whole lot much less money. This includes not just features, but also customer experience. In fact, for the amount you pay with Constant Contact, you might find yourself using far more powerful devices such as ActiveCampaign and also GetResponse.

They do pick up factors for their decent deliverability prices, assimilations ( specifically social networks combinations), and for allowing various access levels for separate customers. And with current enhancements to automations and also coverage, as well as the addition of brand-new attributes like a site home builder, it does appear like they’re making an initiative to enhance the product. Their absence of innovative features makes it difficult to recommend them over others at this price factor. (You’ll see we don’t note them as a great Mailchimp option, either.).

So, there you have it: the following time you see Constant Contact as the number 1 rated service anywhere around the internet, I would frankly claim that there might be other interests at play there.

Attempt Constant Contact currently absolutely free for 30 days.

Constant Contact Alternatives.

activecampaign logo design.


# 1.

Sendinblue review.


# 2.



# 3.

  • ActiveCampaign has among one of the most innovative automation systems we’ve ever before attempted, and it can not be contrasted to Constant Contact’s simple strategy (it only features autoresponders). They additionally offer durable records and analysis tools. On top of that, they are even cheaper than Constant Contact.
  • Sendinblue is among the least expensive all-in-one email advertising devices on the market. It’s available in 6 languages as well as comes with advanced automation choices and also a integrated CRM.
  • GetResponse is a solid alternative. It features numerous advanced attributes (e.g. a webinar tool), has excellent automations as well as offers one of the very best spam and also design screening devices we’ve ever before made use of. When contrasted to GetResponse, that’s why Constant Contact falls short.

We have a in-depth overview with the best alternatives to Constant Contact, check it out here. You can also try our Smart Finder to see which newsletter service is finest suited to you.

Frequently Asked Questions.

Is Constant Contact much better than Mailchimp?

Mailchimp beats Constant Contact hands down. Take a appearance at our Mailchimp vs Constant Contact comparison if you ‘d like to get right into the information.

Can Constant Contact be used as a CRM?

Constant Contact, in partnership with SharpSpring, provides an all-in-one CRM platform. At $399/month, you would certainly be a lot far better off taking a appearance at any of these CRMs for tiny services, which will certainly be much much more affordable. There are also lots of excellent totally free CRMs to choose from.

How can I cancel my Constant Contact membership?

Frustratingly, you’ll require to call Constant Contact within company hours Eastern time in order to terminate your account. Right here is the number for the United States and also Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legit e-mail advertising software application for small companies. It securely shops your client information as well as offers a secure means to handle your subscribers.

Constant Contact deliverability – is it any great?

Constant Contact’s deliverability prices are constantly excellent in our bi-annual deliverability tests.

Despite these showy numbers and also functions, rate of interest in Constant Contact seems to be on the decrease, at least according to Google Trends. As Constant Contact themselves reiterate via their website, they are a device for tiny services. The issue, these days, is that there are lots of various other e-mail tools using also extra than Constant Contact, as well as for a whole lot much less cash. For the amount you pay with Constant Contact, you might discover on your own using much a lot more powerful tools such as ActiveCampaign as well as GetResponse.

ActiveCampaign has one of the most sophisticated automation systems we’ve ever before tried, and it can’t be contrasted to Constant Contact’s simplified method (it only features autoresponders).

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