Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have remained in the e-mail advertising game given that 1995. Throughout that time, they’ve taken care of to turn into one of one of the most secondhand email devices worldwide, after Mailchimp.

One thing I saw is that Constant Contact is very commonly the top option for several various other testimonial websites. Naturally, I am curious to see if our comprehensive evaluation creates the very same result.

You could have looked into the Constant Contact reviews supplied by users online, as well, and whilst they are rather favorable, they might not provide you the whole picture. Our review of Constant Contact is based upon a methodical technique and utilizes our sensible experience and also knowledge of dozens of various other easy and innovative advertising and marketing automation tools.

What makes them special is that they’ve added numerous functions throughout the years that few of their competitors sporting activity, such as digital item downloads, event monitoring, visit organizing as well as social campaigns. These all include in the diverse list of e-mail choices available, along with automations as well as reoccuring e-newsletters.

Constant Contact brag a market with around 400 apps and also assimilations that satisfy also the most niche of products. Yet regardless of these showy numbers and features, interest in Constant Contact seems to be on the decline, at least according to Google Trends. Sufficient reason for us to take a more detailed look at Constant Contact’s outs & ins and examine if it’s still pertinent in the 21st century.
Figure out below!

Constant Contact Summary

Constant Contact is guided in the direction of local business, yet their rates aren’t the most inexpensive, particularly when you consider that their functions simply aren’t that advanced. Plans begin with $9.99/ month, however this only allows for 500 subscribers, as well as prices climb rather greatly afterwards.

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Constant Contact Pricing

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> Find out even more concerning Constant Contact’s plans in our complete rates overview

Cons and also pros


Is Constant Contact the best newsletter solution for you?

Suggested if:

You run occasions:

Constant Contact is fairly special in this regard, being one of the few email advertising and marketing devices to enable you to handle occasion tickets, registrations, and invitations . Remember that this function includes its own costs: 5.4% + $0.80 for each ticket sold or purchase performed.

Not suggested if:

You require innovative automation:

Remarkably, for the costs it charges, Constant Contact doesn’t use one of the most advanced automations. While they do supply triggered campaigns, autoresponders and also deserted cart projects (for Shopify only), you’ll locate that much cheaper tools offer comparable degrees of automation– MailerLite and also Sendinblue, for instance.

Ranking details


Ease of Use

Normally it’s easy to browse, though a bit dull-looking. You can reach many areas within a couple of clicks, though as they’ve included much more functionality, some things have actually come to be a little covert, for example, automations.

E-newsletter Creation


The editor is quick, however light on attributes, particularly in the styling division. Besides that it’s very easy to deal with.


of course

This is very fundamental, only allowing you to insert straightforward introductions or contact details. There is no if/then/else reasoning available.

Email kinds

Classic, autoresponders, standard automations, repeating newsletters, A/B testing, event enrollments, surveys, polls and also discount coupons .

Selection as well as Flexibility of Template Designs

Okay. There are about 200 (!) design templates to select from, with differing degrees of high quality (some are respectable, while others look a little basic as well as dated). You can also start from scratch, and also make use of a convenient attribute called ‘Brand your e-mail’ to auto-generate a layout based upon your site’s colors as well as logo design.

Email Marketing Automation

They supply autoresponders and also abandoned cart advocate Shopify and WooCommerce. It additionally produces pre-defined contact sections based on your clients’ interactions with your online shop (e.g. repeat, lapsed and also possible customers). Automations based on contact triggers (e.g. e-mail opens, clicks) are also offered. It’s worth noting that the automations aren’t the most flexible, as you can’t actually integrate conditions and also activities as you can in lots of various other tools.

List Management

You can produce sectors from call task, listing membership, call information, tags, or ecommerce activity. You can additionally create a segment from your get in touch with insights and also tag get in touches with based on call area requirements.

Enrollment Forms/ Opt-in & Opt-out- Process

There is beside no personalization with the form, as well as it simply uses a summary box, standard area options (which you can not add to) and then a listing, or checklists, that people can inspect to be added to.


As you can see in our deliverability examinations, Constant Contact does not perform too severely, getting to one of the most prominent e-mail carriers (AOL, Gmail, Yahoo, as well as Outlook) most of the moment.

Reports and Analysis

In addition to standard open and click records, spam, bounce and also unsubscribe prices are likewise readily available. You additionally obtain click warm maps, and also some useful review records such as open and also click trends, opens by device, % of calls engaged, and also a lot of effective subject line.


The device as well as the site are just readily available in English. You can select to change some of the non-editable e-mail sections (e.g. footer and personal privacy plan message) to one of 10 languages readily available, primarily European.

Further Features

Spam- and also Design-Testing

Spam screening isn’t offered, however, there is a function to examine the e-mail for errors ( missing out on links, placeholder message that hasn’t been upgraded, etc). There’s also a device that permits you to sneak peek just how e-mails will try to find particular receivers, although this didn’t appear to work when we tested it out. ‘Inbox Preview’ by Litmus is available as an add-on solution, although at $10/month for just 5 examinations, it’s a little steep.

Bounce Management

of course

Soft bounces are placed on momentary hold for 15 days, and then frown at. If it takes place once again, they are relocated into a suspended bounce category. They have a ‘recommended for removal’ filter readily available to see these, however do not eliminate them immediately.



Import/export offered although it’s not as straightforward as it could be– you need to first allow innovative email permissions under Account Settings.

Storage space available for images and data


All strategies feature unlimited storage.

Pro Features


of course

SPF as well as DKIM are supported.

Own Domain


Different degrees of account gain access to


The Account Owner can likewise appoint roles to be either an Account Manager or a Campaign Creator.



Constant Contact offer a huge quantity of apps and also combinations , almost 400.

Touchdown Page Builder


This is only readily available by means of their kind home builder, and it’s extremely basic. Instead, we ‘d suggest these complimentary touchdown web page home builders.

Consumer Support

3.5/ 5.

There are numerous channels of assistance, consisting of real-time chat, phone assistance, a knowledge base and community-based assistance. I discovered that the conversation and also phone support weren’t always available, which was a little discouraging.

Overall ranking.

3.6/ 5.

For a standard email device, Constant Contact ticks the majority of packages. The primary concern here, though, is that they’re asking a premium rate for a sub-premium item.

Final thought.

As Constant Contact themselves reiterate through their site, they are a device for small companies. As well as, as such, it’s worth examining them on these terms. As discussed over, they definitely have sufficient of the basics covered to satisfy most local business, as well as if it were as basic as that then we ‘d recommend them extra highly.

The problem, nowadays, is that there are a lot of other e-mail devices supplying a lot more than Constant Contact, and for a great deal much less cash. This consists of not only includes, yet also customer experience. Actually, for the amount you pay with Constant Contact, you can find yourself utilizing much more effective devices such as ActiveCampaign and GetResponse.

They do grab points for their good deliverability rates, integrations ( especially social media sites integrations), and also for allowing various access levels for different customers. As well as with recent enhancements to automations as well as reporting, and also the enhancement of brand-new functions like a website contractor, it does look like they’re making an initiative to improve the item. Their lack of advanced features makes it difficult to recommend them over others at this rate factor. (You’ll see we do not list them as a great Mailchimp option, either.).

So, there you have it: the next time you see Constant Contact as the number 1 rated service anywhere around the web, I would boldly declare that there could be other rate of interests at play there.

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Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue review.


# 2.



# 3.

  • ActiveCampaign has one of one of the most innovative automation systems we’ve ever tried, and it can not be compared to Constant Contact’s simplified strategy (it just includes autoresponders). They likewise use robust reports as well as evaluation tools. In addition to that, they are also more affordable than Constant Contact.
  • Sendinblue is among the most inexpensive all-in-one email advertising tools on the marketplace. It’s offered in 6 languages and also features innovative automation options and a built-in CRM.
  • GetResponse is a solid option. It features many sophisticated features (e.g. a webinar device), supplies and has outstanding automations one of the most effective spam and design testing tools we’ve ever made use of. When compared to GetResponse, that’s why Constant Contact drops short.

We have a comprehensive overview with the very best choices to Constant Contact, check it out right here. You can also try our Smart Finder to see which newsletter service is ideal matched to you.

Frequently Asked Questions.

Is Constant Contact better than Mailchimp?

Mailchimp beats Constant Contact pass on. If you ‘d like to enter the details, take a look at our Mailchimp vs Constant Contact contrast.

Can Constant Contact be utilized as a CRM?

Constant Contact, in collaboration with SharpSpring, supplies an all-in-one CRM platform. At $399/month, you ‘d be a lot better off taking a appearance at any of these CRMs for tiny services, which will be much much more affordable. There are even plenty of superb cost-free CRMs to select from.

Exactly how can I cancel my Constant Contact subscription?

Frustratingly, you’ll need to call Constant Contact within company hours Eastern time in order to cancel your account. Right here is the number for the United States as well as Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a official email advertising software application for small businesses. It securely stores your customer data and also supplies a protected method to handle your clients.

Constant Contact deliverability – is it any type of good?

Constant Contact’s deliverability rates are continually good in our bi-annual deliverability examinations.

Regardless of these showy numbers and also attributes, passion in Constant Contact appears to be on the decrease, at least according to Google Trends. As Constant Contact themselves restate through their website, they are a device for tiny organizations. The problem, these days, is that there are plenty of other e-mail tools using even extra than Constant Contact, and also for a great deal much less money. For the amount you pay with Constant Contact, you can discover yourself using a lot extra effective devices such as ActiveCampaign as well as GetResponse.

ActiveCampaign has one of the most sophisticated automation systems we’ve ever before tried, as well as it can’t be contrasted to Constant Contact’s simplistic method (it just includes autoresponders).

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