Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have been in the e-mail advertising and marketing game because 1995. During that time, they’ve managed to turn into one of one of the most used email devices in the world, after Mailchimp.

One thing I discovered is that Constant Contact is really commonly the leading option for numerous other testimonial sites. Naturally, I am curious to see if our comprehensive analysis produces the very same result.

You might have checked out the Constant Contact reviews offered by individuals online, also, as well as whilst they are quite positive, they might not give you the whole picture. Our review of Constant Contact is based upon a methodical method as well as utilizes our functional experience and understanding of lots of various other easy and sophisticated advertising and marketing automation tools.

What makes them special is that they’ve included numerous features for many years that few of their competitors sport, such as digital item downloads, event monitoring, consultation organizing as well as social projects. These all include in the varied listing of e-mail options readily available, along with automations as well as recurring newsletters.

Constant Contact boast a market with around 400 applications as well as assimilations that satisfy even the most particular niche of items. Yet despite these fancy numbers as well as features, rate of interest in Constant Contact seems to be on the decline, at the very least according to Google Trends. Enough factor for us to take a more detailed check out Constant Contact’s ins & outs and also inspect if it’s still pertinent in the 21st century.
Discover below!

Constant Contact Summary

Constant Contact is routed towards small companies, but their prices aren’t the most affordable, especially when you think about that their functions simply aren’t that progressed. Plans start from $9.99/ month, yet this only enables 500 customers, and costs increase rather greatly afterwards.

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Constant Contact Pricing

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> Find out even more concerning Constant Contact’s plans in our full pricing overview

Pros and also Cons


Is Constant Contact the ideal e-newsletter service for you?

Advised if:

You run events:

Constant Contact is rather one-of-a-kind hereof, being one of minority email marketing tools to permit you to manage event invites, tickets, and also enrollments . Keep in mind that this function features its very own fees: 5.4% + $0.80 for each and every ticket marketed or purchase conducted.

Not suggested if:

You need sophisticated automation:

Remarkably, for the premium it charges, Constant Contact doesn’t use the most innovative automations. While they do offer set off projects, autoresponders and abandoned cart campaigns (for Shopify only), you’ll discover that other much cheaper devices supply similar levels of automation– MailerLite as well as Sendinblue, for instance.

Score details


Relieve of Use

Generally it’s easy to browse, though a bit dull-looking. You can get to a lot of places within a couple of clicks, though as they’ve included extra performance, some points have ended up being a little surprise, as an example, automations.

Newsletter Creation


The editor is quick, but light on attributes, particularly in the styling division. Besides that it’s very easy to work with.



This is really basic, only allowing you to insert basic introductions or contact details. There is no if/then/else reasoning readily available.

Email kinds

Traditional, autoresponders, fundamental automations, recurring newsletters, A/B screening, occasion registrations, promo codes, surveys and surveys .

Choice and also Flexibility of Template Designs

Okay. There are around 200 (!) layouts to pick from, with differing levels of quality (some are respectable, while others look a little basic and dated). You can additionally go back to square one, and also utilize a useful feature called ‘Brand your e-mail’ to auto-generate a theme based on your web site’s colors and logo.

Email Marketing Automation

It likewise produces pre-defined get in touch with segments based on your customers’ interactions with your on the internet store (e.g. repeat, expired and also possible clients). Automations based on call triggers (e.g. email opens, clicks) are also available.

Checklist Management

You can create sections from contact task, listing subscription, call details, tags, or ecommerce activity. You can also develop a segment from your get in touch with understandings and also tag get in touches with based upon get in touch with area standards.

Registration Forms/ Opt-in & Opt-out- Process

There is beside no customization with the type, and it simply offers a summary box, basic area options (which you can’t add to) and then a list, or checklists, that people can inspect to be contributed to.


As you can see in our deliverability tests, Constant Contact does not perform too badly, reaching the most preferred e-mail carriers (AOL, Gmail, Yahoo, as well as Outlook) most of the moment.

Records as well as Analysis

In addition to conventional open as well as click records, spam, bounce as well as unsubscribe prices are also readily available. You likewise obtain click heat maps, as well as some useful introduction reports such as open and click patterns, opens by device, % of calls engaged, as well as most successful subject line.


Here’s where it gets a bit hirsute. The website and the device are only readily available in English. You can pick to alter several of the non-editable e-mail areas (e.g. footer and also privacy policy message) to among 10 languages offered, primarily European. Support and also the data base is available in 4 languages. Somewhat complicated, yet a minimum of there’s some effort to support multilingual individuals as well as audiences.

Additional Features

Spam- as well as Design-Testing

Spam screening isn’t readily available, however, there is a attribute to examine the email for mistakes (missing web links, placeholder message that hasn’t been upgraded, and so on). There’s likewise a tool that enables you to preview how emails will seek details recipients, although this really did not appear to work when we checked it out. ‘Inbox Preview’ by Litmus is available as an add-on service, although at $10/month for simply 5 tests, it’s a little high.

Bounce Management


Soft bounces are put on momentary hold for 15 days, and afterwards feel bitter. They are moved right into a suspended bounce group if it happens once again. They have actually a ‘ advised for elimination’ filter offered to see these, yet do not remove them instantly.



Import/export readily available although it’s not as straightforward as it could be– you require to initially make it possible for advanced email consents under Account Settings.

Storage space available for images as well as information


All strategies include unlimited storage.

Pro Features



SPF and DKIM are supported.

Own Domain


Various levels of account access

of course

The Account Owner can additionally designate duties to be either an Account Manager or a Campaign Creator.



Constant Contact provide a massive amount of assimilations and apps , practically 400.

Touchdown Page Builder


This is just available by means of their kind contractor, and it’s extremely basic. Instead, we ‘d recommend these cost-free touchdown page builders.

Customer Support

3.5/ 5.

There are a number of channels of assistance, consisting of online chat, phone support, a understanding base as well as community-based support. I located that the chat as well as phone assistance weren’t always available, which was a little frustrating.

Overall score.

3.6/ 5.

For a standard email device, Constant Contact ticks a lot of packages. The major problem below, however, is that they’re asking a costs rate for a sub-premium product.

Final thought.

As Constant Contact themselves reiterate via their website, they are a tool for small businesses. And also, therefore, it’s worth reviewing them on these terms. As mentioned over, they absolutely have enough of the basics covered to please most local business, and if it were as basic as that after that we would certainly recommend them much more very.

The problem, these days, is that there are lots of various other e-mail devices supplying a lot more than Constant Contact, and also for a great deal less cash. This includes not only features, however additionally individual experience. In fact, for the quantity you pay with Constant Contact, you might find yourself using a lot more powerful devices such as ActiveCampaign and GetResponse.

They do get factors for their good deliverability prices, combinations ( especially social media assimilations), and for enabling different accessibility levels for separate users. As well as with current enhancements to automations and reporting, and also the enhancement of new features like a website builder, it does resemble they’re making an effort to enhance the item. Yet their lack of advanced features makes it hard to suggest them over others at this cost factor. (You’ll see we do not note them as a great Mailchimp alternative, either.).

So, there you have it: the next time you see Constant Contact as the number 1 rated service anywhere around the web, I would frankly assert that there could be various other rate of interests at play there.

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Constant Contact Alternatives.

activecampaign logo design.


# 1.

Sendinblue evaluation.


# 2.



# 3.

  • ActiveCampaign has one of one of the most innovative automation systems we’ve ever attempted, as well as it can not be compared to Constant Contact’s simple strategy (it only includes autoresponders). They also supply durable records and also evaluation tools. They are even cheaper than Constant Contact.
  • Sendinblue is just one of the least expensive all-in-one e-mail advertising and marketing tools on the market. It’s available in 6 languages and comes with advanced automation choices and also a integrated CRM.
  • GetResponse is a strong alternative. It comes with lots of advanced attributes (e.g. a webinar device), supplies as well as has superb automations among the best spam as well as style screening devices we’ve ever before used. That’s why Constant Contact fails when contrasted to GetResponse.

We have a in-depth overview with the best choices to Constant Contact, check it out here. You can additionally check out our Smart Finder to see which e-newsletter service is finest suited to you.

Frequently Asked Questions.

Is Constant Contact far better than Mailchimp?

Mailchimp beats Constant Contact by far. If you would certainly such as to get into the information, have a look at our Mailchimp vs Constant Contact comparison.

Can Constant Contact be used as a CRM?

Constant Contact, in partnership with SharpSpring, offers an all-in-one CRM system. At $399/month, you ‘d be a lot far better off taking a appearance at any of these CRMs for tiny companies, which will certainly be much more inexpensive. There are even a lot of excellent complimentary CRMs to choose from.

Exactly how can I terminate my Constant Contact membership?

Frustratingly, you’ll require to call Constant Contact within service hours Eastern time in order to terminate your account. Below is the number for the United States and Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legitimate email marketing software program for local business. It securely stores your client information as well as provides a safe method to handle your clients.

Constant Contact deliverability – is it any type of excellent?

Constant Contact’s deliverability prices are continually good in our bi-annual deliverability tests.

Regardless of these showy numbers and attributes, rate of interest in Constant Contact appears to be on the decline, at the very least according to Google Trends. As Constant Contact themselves state with their website, they are a tool for little services. The problem, these days, is that there are plenty of other email devices offering also a lot more than Constant Contact, and also for a lot less cash. For the amount you pay with Constant Contact, you can locate yourself utilizing a lot a lot more effective devices such as ActiveCampaign as well as GetResponse.

ActiveCampaign has one of the most innovative automation systems we’ve ever attempted, and also it can’t be compared to Constant Contact’s simple technique (it just features autoresponders).

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