Constant Contact - Create Email Marketing Campaigns Like a Pro

What Does It Mean When An Email Address Is Crossed Through In Constant Contact

Constant Contact have remained in the e-mail marketing video game since 1995. During that time, they’ve managed to become one of one of the most pre-owned e-mail tools on the planet, after Mailchimp.

One point I discovered is that Constant Contact is extremely typically the top selection for several other review sites. Naturally, I am curious to see if our detailed evaluation generates the same outcome.

You could have checked out the Constant Contact testimonials provided by users online, too, and also whilst they are rather positive, they may not give you the whole picture. Our testimonial of Constant Contact is based upon a systematic technique and also uses our useful experience as well as understanding of loads of various other straightforward as well as sophisticated advertising automation devices.

What makes them special is that they’ve included several functions for many years that few of their rivals sporting activity, such as electronic product downloads, event administration, visit organizing as well as social campaigns. These all include in the varied listing of email options available, in addition to automations and also persisting e-newsletters.

Constant Contact boast a marketplace with around 400 apps and also assimilations that satisfy even the most particular niche of items. Despite these flashy numbers and features, interest in Constant Contact seems to be on the decrease, at least according to Google Trends. Sufficient factor for us to take a closer consider Constant Contact’s ins & outs and inspect if it’s still pertinent in the 21st century.
Learn below!

Constant Contact Summary

Constant Contact is routed towards small companies, but their prices aren’t one of the most budget friendly, especially when you think about that their attributes just aren’t that advanced. Plans begin with $9.99/ month, however this only enables 500 clients, and costs increase quite sharply after that.

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Constant Contact Pricing

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> Find out even more concerning Constant Contact’s plans in our complete pricing guide

Cons and also pros


Is Constant Contact the appropriate e-newsletter solution for you?

Advised if:

You run occasions:

Constant Contact is fairly special hereof, being among minority e-mail marketing tools to allow you to handle event invitations, tickets, and registrations . Keep in mind that this feature comes with its very own costs: 5.4% + $0.80 for each ticket offered or transaction conducted.

Not recommended if:

You require sophisticated automation:

Remarkably, for the premium it bills, Constant Contact doesn’t supply the most advanced automations. While they do offer caused campaigns, autoresponders as well as abandoned cart campaigns (for Shopify just), you’ll locate that other much more affordable devices provide similar levels of automation– MailerLite as well as Sendinblue.

Score information


Reduce of Use

Typically it’s easy to navigate, though a bit dull-looking. You can get to a lot of locations within a number of clicks, though as they’ve added extra functionality, some points have actually become a little covert, as an example, automations.

Newsletter Creation


The editor is quickly, yet light on attributes, particularly in the designing division. In addition to that it’s very easy to work with.



This is extremely basic, only permitting you to put easy greetings or get in touch with information. There is no if/then/else reasoning readily available.

Email types

Timeless, autoresponders, fundamental automations, persisting newsletters, A/B screening, occasion registrations, surveys, polls as well as vouchers .

Selection and Flexibility of Template Designs

Not bad. You can additionally start from scrape, as well as use a helpful attribute called ‘Brand your e-mail’ to auto-generate a template based on your internet site’s shades and logo.

Email Marketing Automation

They supply autoresponders as well as abandoned cart campaigns for Shopify as well as WooCommerce. It additionally generates pre-defined get in touch with segments based upon your customers’ communications with your on the internet shop (e.g. repeat, expired as well as possible customers). Automations based upon call triggers (e.g. email opens, clicks) are also offered. It’s worth keeping in mind that the automations aren’t one of the most adaptable, as you can’t truly integrate problems and activities as you can in several other devices.

List Management

You can produce segments from call task, checklist subscription, contact details, tags, or ecommerce activity. You can likewise create a sector from your contact insights as well as tag contacts based on call area criteria.

Enrollment Forms/ Opt-in & Opt-out- Process

There is beside no customization with the type, and it simply offers a description box, basic area options (which you can’t include in) and then a listing, or lists, that individuals can examine to be added to.


As you can see in our deliverability tests, Constant Contact does not execute too terribly, reaching one of the most preferred e-mail service providers (AOL, Gmail, Yahoo, as well as Outlook) the majority of the time.

Reports and Analysis

In addition to common open and click records, spam, bounce and also unsubscribe prices are also readily available. You additionally obtain click warmth maps, and some valuable review reports such as open and also click fads, opens up by tool, % of get in touches with involved, as well as a lot of successful subject line.


Right here’s where it obtains a bit hirsute. The site as well as the device are only available in English. You can choose to change a few of the non-editable email sections (e.g. footer as well as privacy plan text) to one of 10 languages available, mostly European. Support and the knowledge base is readily available in 4 languages. Somewhat confusing, but at least there’s some effort to sustain multilingual customers and also target markets.

Further Features

Spam- and also Design-Testing

Spam screening isn’t readily available, nonetheless, there is a function to examine the e-mail for errors (missing links, placeholder text that hasn’t been updated, and so on). There’s also a tool that allows you to preview how e-mails will certainly try to find certain recipients, although this really did not seem to work when we tested it out. ‘Inbox Preview’ by Litmus is available as an add-on solution, although at $10/month for just 5 tests, it’s a little high.

Bounce Management


Soft bounces are positioned on short-term hold for 15 days, and after that feel bitter. If it takes place again, they are relocated into a put on hold bounce category. They have a ‘recommended for removal’ filter offered to view these, yet do not remove them automatically.



Import/export offered although it’s not as simple as maybe– you need to first make it possible for innovative email authorizations under Account Settings.

Storage available for data and photos


All strategies include unlimited storage.

Pro Features


of course

SPF and DKIM are supported.

Very own Domain


Various levels of account gain access to

of course

The Account Owner can additionally designate duties to be either an Account Manager or a Campaign Creator.



Constant Contact supply a enormous quantity of combinations and apps , practically 400.

Landing Page Builder


This is only available using their kind builder, as well as it’s very basic. Instead, we would certainly recommend these free touchdown page contractors.

Consumer Support

3.5/ 5.

There are several networks of assistance, consisting of real-time chat, phone assistance, a knowledge base as well as community-based support. I discovered that the chat and phone assistance weren’t constantly offered, which was a little discouraging. When I had the ability to acquire chat assistance, nevertheless, I did discover them to be helpful and also receptive . Bear in mind that you’ll need to employ order to terminate your registration, which is pretty annoying.

Total ranking.

3.6/ 5.

For a standard email tool, Constant Contact ticks a lot of the boxes. The primary concern below, however, is that they’re asking a costs price for a sub-premium product.


As Constant Contact themselves reiterate through their website, they are a device for small companies. And also, thus, it’s worth evaluating them on these terms. As pointed out over, they definitely have sufficient of the fundamentals covered to please most local business, and also if it were as simple as that then we ‘d recommend them much more extremely.

The problem, these days, is that there are plenty of various other email devices supplying a lot more than Constant Contact, and also for a lot much less money. This includes not just features, but additionally individual experience. As a matter of fact, for the amount you pay with Constant Contact, you might find yourself using far more powerful devices such as ActiveCampaign and GetResponse.

And with recent enhancements to automations as well as coverage, and also the addition of brand-new functions like a website contractor, it does look like they’re making an initiative to improve the product. Their absence of advanced attributes makes it challenging to recommend them over others at this price point.

So, there you have it: the following time you see Constant Contact as the number 1 ranked solution anywhere around the web, I would boldly assert that there could be various other rate of interests at play there.

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Constant Contact Alternatives.

activecampaign logo design.


# 1.

Sendinblue evaluation.


# 2.



# 3.

  • ActiveCampaign has one of the most advanced automation systems we’ve ever before tried, as well as it can not be contrasted to Constant Contact’s simplistic strategy (it just features autoresponders). They likewise provide durable reports and also analysis devices. They are even cheaper than Constant Contact.
  • Sendinblue is just one of the most affordable all-in-one e-mail marketing tools on the market. It’s readily available in 6 languages and features sophisticated automation options as well as a integrated CRM.
  • GetResponse is a solid choice. It comes with many innovative attributes (e.g. a webinar tool), has superb automations and supplies among the very best spam and layout screening devices we’ve ever before utilized. That’s why Constant Contact fails when compared to GetResponse.

We have a thorough overview with the most effective options to Constant Contact, check it out below. You can also check out our Smart Finder to see which e-newsletter service is finest suited to you.

Frequently Asked Questions.

Is Constant Contact much better than Mailchimp?

Mailchimp defeats Constant Contact by far. If you would certainly like to get into the information, take a look at our Mailchimp vs Constant Contact comparison.

Can Constant Contact be used as a CRM?

Constant Contact, in partnership with SharpSpring, supplies an all-in-one CRM platform. However, at $399/month, you ‘d be much better off taking a look at any of these CRMs for small companies, which will certainly be even more affordable. There are even plenty of exceptional complimentary CRMs to pick from.

How can I cancel my Constant Contact subscription?

Frustratingly, you’ll require to call Constant Contact within company hours Eastern time in order to cancel your account. Right here is the number for the US as well as Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legit email advertising software program for local business. It safely shops your client information and provides a protected method to manage your subscribers.

Constant Contact deliverability – is it any type of great?

Constant Contact’s deliverability rates are continually great in our bi-annual deliverability tests.

Despite these fancy numbers as well as attributes, passion in Constant Contact appears to be on the decrease, at the very least according to Google Trends. As Constant Contact themselves repeat via their website, they are a tool for tiny services. The issue, these days, is that there are plenty of other email tools supplying even more than Constant Contact, and also for a lot much less money. For the quantity you pay with Constant Contact, you might find yourself utilizing a lot extra powerful devices such as ActiveCampaign and also GetResponse.

ActiveCampaign has one of the most advanced automation systems we’ve ever before tried, and it can’t be compared to Constant Contact’s simplified approach (it only includes autoresponders).

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