Constant Contact - Create Email Marketing Campaigns Like a Pro

What Is A Suspended Email On Constant Contact

Constant Contact have remained in the e-mail advertising and marketing game since 1995. During that time, they’ve managed to become one of the most used email devices worldwide, after Mailchimp.

One point I noticed is that Constant Contact is really typically the top option for many other testimonial web sites. Naturally, I wonder to see if our detailed evaluation creates the exact same result.

You could have checked out the Constant Contact reviews used by users online, also, as well as whilst they are rather positive, they might not give you the whole picture. Our evaluation of Constant Contact is based on a systematic method and also uses our sensible experience and understanding of loads of other straightforward as well as innovative advertising and marketing automation devices.

What makes them special is that they’ve included numerous attributes throughout the years that few of their rivals sport, such as electronic item downloads, event monitoring, appointment scheduling and social projects. These all contribute to the diverse list of email alternatives offered, along with automations and also persisting newsletters.

Constant Contact brag a industry with around 400 applications and also combinations that deal with even the most specific niche of items. Yet regardless of these showy numbers and also functions, rate of interest in Constant Contact appears to be on the decline, a minimum of according to Google Trends. Sufficient factor for us to take a more detailed take a look at Constant Contact’s ins & outs as well as examine if it’s still pertinent in the 21st century.
Learn below!

Constant Contact Summary

Constant Contact is routed in the direction of small companies, however their rates aren’t the most cost effective, especially when you take into consideration that their attributes simply aren’t that progressed. Plans begin with $9.99/ month, yet this only permits 500 customers, as well as costs rise pretty sharply afterwards.

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Constant Contact Pricing

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> Find out more about Constant Contact’s strategies in our complete prices overview

Pros and Cons


Is Constant Contact the right e-newsletter service for you?

Advised if:

You run events:

Constant Contact is rather unique hereof, being just one of minority email marketing devices to enable you to take care of occasion tickets, invitations, and also enrollments . Bear in mind that this attribute includes its own charges: 5.4% + $0.80 for every ticket marketed or transaction carried out.

Not suggested if:

You require innovative automation:

Surprisingly, for the costs it charges, Constant Contact does not provide one of the most advanced automations. While they do use set off projects, autoresponders and deserted cart campaigns (for Shopify only), you’ll discover that other much cheaper tools use comparable degrees of automation– MailerLite and Sendinblue.

Ranking details


Alleviate of Use

Usually it’s very easy to browse, though a bit dull-looking. You can reach a lot of places within a couple of clicks, though as they’ve added extra capability, some things have become a little hidden, for instance, automations.

Newsletter Creation


The editor is quick, yet light on functions, especially in the styling division. Aside from that it’s simple to work with.



This is really basic, just enabling you to place easy greetings or contact information. There is no if/then/else reasoning readily available.

Email kinds

Classic, autoresponders, standard automations, persisting newsletters, A/B testing, event enrollments, studies, coupons and also surveys .

Selection as well as Flexibility of Template Designs

Not poor. You can likewise begin from scratch, as well as use a useful feature called ‘Brand your e-mail’ to auto-generate a template based on your web site’s shades as well as logo design.

Email Marketing Automation

It additionally produces pre-defined get in touch with segments based on your customers’ interactions with your online shop (e.g. repeat, expired as well as prospective consumers). Automations based on call triggers (e.g. e-mail opens up, clicks) are additionally available.

Checklist Management

You can create sections from call activity, list membership, get in touch with information, tags, or ecommerce activity. You can also produce a sector from your call understandings and tag calls based on get in touch with field standards.

Enrollment Forms/ Opt-in & Opt-out- Process

There is next to no customization with the type, and also it simply supplies a summary box, basic field choices (which you can’t contribute to) and then a listing, or listings, that individuals can check to be contributed to.


As you can see in our deliverability examinations, Constant Contact does not perform also terribly, reaching the most preferred email providers (AOL, Gmail, Yahoo, as well as Outlook) the majority of the time.

Records and also Analysis

Along with common open and also click records, spam, bounce and also unsubscribe prices are likewise offered. You likewise obtain click warmth maps, and some useful summary records such as open as well as click fads, opens up by gadget, % of calls involved, and also the majority of successful subject line. You can likewise compare projects. Advanced tracking such as social monitoring isn’t available.


Below’s where it gets a bit hairy. The device and also the site are just available in English. You can pick to change some of the non-editable e-mail sections (e.g. footer as well as personal privacy policy message) to one of 10 languages readily available, mainly European. Assistance and the data base is offered in 4 languages. A little confusing, yet at least there’s some effort to support multilingual individuals as well as target markets.

More Features

Spam- as well as Design-Testing

Spam testing isn’t readily available, however, there is a function to inspect the e-mail for mistakes (missing links, placeholder text that hasn’t been updated, and so on). There’s also a device that allows you to preview just how e-mails will look for certain receivers, although this really did not appear to work when we tested it out. ‘Inbox Preview’ by Litmus is offered as an add-on service, although at $10/month for simply 5 tests, it’s a little steep.

Bounce Management

of course

Soft bounces are put on short-term hold for 15 days, and afterwards feel bitter. If it happens once more, they are moved into a suspended bounce group. They have a ‘recommended for removal’ filter readily available to see these, yet don’t eliminate them instantly.



Import/export offered although it’s not as simple as it could be– you require to initially allow advanced email approvals under Account Settings.

Storage available for information and also images


All plans feature unrestricted storage.

Pro Features



SPF as well as DKIM are supported.

Own Domain


Various levels of account accessibility


The Account Owner can likewise appoint roles to be either an Account Manager or a Campaign Creator.



Constant Contact provide a massive quantity of applications and also assimilations , almost 400.

Touchdown Page Builder


This is only available through their form builder, as well as it’s really basic. Instead, we would certainly advise these complimentary touchdown page building contractors.

Consumer Support

3.5/ 5.

There are numerous channels of assistance, consisting of live chat, phone support, a data base as well as community-based assistance. I found that the conversation and phone assistance weren’t always readily available, which was a little aggravating. When I had the ability to get hold of conversation assistance, nonetheless, I did find them to be responsive as well as useful . Remember that you’ll need to contact order to cancel your subscription, which is rather irritating.

Total ranking.

3.6/ 5.

For a basic email device, Constant Contact ticks most of the boxes. The major issue below, however, is that they’re asking a premium cost for a sub-premium item.


As Constant Contact themselves restate via their website, they are a device for local business. And, as such, it’s worth examining them on these terms. As discussed over, they most definitely have enough of the fundamentals covered to please most local business, as well as if it were as easy as that then we ‘d suggest them more very.

The problem, these days, is that there are a lot of other email tools offering even more than Constant Contact, and also for a great deal less cash. This includes not just includes, but likewise individual experience. For the amount you pay with Constant Contact, you could discover on your own using a lot extra powerful tools such as ActiveCampaign and also GetResponse.

They do grab points for their decent deliverability rates, integrations (particularly social networks combinations), and also for allowing different accessibility levels for separate users. And with current improvements to automations and coverage, and also the enhancement of new attributes like a website builder, it does resemble they’re making an initiative to boost the product. Their absence of advanced attributes makes it hard to advise them over others at this price point. (You’ll see we do not note them as a excellent Mailchimp option, either.).

There you have it: the following time you see Constant Contact as the number 1 rated service anywhere around the internet, I would boldly assert that there might be other interests at play there.

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Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue evaluation.


# 2.



# 3.

  • ActiveCampaign has one of one of the most sophisticated automation systems we’ve ever before tried, and also it can not be contrasted to Constant Contact’s simplistic technique (it only features autoresponders). They likewise use durable records and evaluation tools. On top of that, they are also more affordable than Constant Contact.
  • Sendinblue is just one of the least expensive all-in-one email advertising tools on the marketplace. It’s offered in 6 languages and also comes with innovative automation choices and also a integrated CRM.
  • GetResponse is a solid choice. It comes with numerous sophisticated features (e.g. a webinar device), offers and has superb automations one of the best spam and layout screening tools we’ve ever before used. When contrasted to GetResponse, that’s why Constant Contact falls short.

We have a in-depth guide with the best alternatives to Constant Contact, check it out here. You can additionally try our Smart Finder to see which e-newsletter solution is finest matched to you.

Frequently Asked Questions.

Is Constant Contact far better than Mailchimp?

Mailchimp beats Constant Contact hands down. If you would certainly such as to enter into the details, take a look at our Mailchimp vs Constant Contact contrast.

Can Constant Contact be used as a CRM?

Constant Contact, in collaboration with SharpSpring, offers an all-in-one CRM platform. Nevertheless, at $399/month, you would certainly be far better off having a look at any one of these CRMs for small companies, which will be much more affordable. There are also lots of superb free CRMs to select from.

Just how can I terminate my Constant Contact subscription?

Frustratingly, you’ll require to call Constant Contact within company hrs Eastern time in order to terminate your account. Below is the number for the US as well as Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legitimate email advertising and marketing software program for local business. It safely stores your consumer information and provides a safe method to handle your clients.

Constant Contact deliverability – is it any type of good?

Constant Contact’s deliverability rates are constantly great in our bi-annual deliverability tests.

Despite these flashy numbers and attributes, rate of interest in Constant Contact appears to be on the decrease, at the very least according to Google Trends. As Constant Contact themselves repeat with their site, they are a tool for tiny organizations. The concern, these days, is that there are plenty of other e-mail tools using even extra than Constant Contact, as well as for a whole lot less cash. For the amount you pay with Constant Contact, you might find on your own utilizing much a lot more powerful tools such as ActiveCampaign as well as GetResponse.

ActiveCampaign has one of the most innovative automation systems we’ve ever before tried, and it can not be contrasted to Constant Contact’s simplified strategy (it just features autoresponders).

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