Constant Contact - Create Email Marketing Campaigns Like a Pro

What Is Constant Contact Survey

Constant Contact have remained in the e-mail advertising and marketing game given that 1995. During that time, they’ve taken care of to turn into one of the most secondhand email devices on the planet, after Mailchimp.

Something I saw is that Constant Contact is really commonly the top choice for numerous other evaluation sites. Normally, I wonder to see if our comprehensive analysis produces the very same result.

You could have had a look at the Constant Contact testimonials supplied by individuals online, too, as well as whilst they are rather favorable, they might not provide you the whole picture. Our evaluation of Constant Contact is based upon a systematic approach as well as utilizes our functional experience as well as expertise of dozens of other straightforward and advanced advertising and marketing automation devices.

What makes them special is that they’ve included numerous features for many years that few of their rivals sport, such as electronic product downloads, occasion monitoring, consultation organizing as well as social campaigns. These all include in the diverse checklist of email options offered, along with automations and reoccuring newsletters.

Constant Contact brag a marketplace with around 400 apps and also combinations that deal with also the most particular niche of products. Yet despite these showy numbers as well as features, rate of interest in Constant Contact seems to be on the decline, a minimum of according to Google Trends. Enough reason for us to take a better look at Constant Contact’s ins & outs and also check if it’s still pertinent in the 21st century.
Figure out below!

Constant Contact Summary

Constant Contact is routed towards small businesses, but their costs aren’t the most affordable, particularly when you take into consideration that their attributes simply aren’t that progressed. Plans begin with $9.99/ month, yet this only allows for 500 customers, as well as rates rise rather sharply afterwards.

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Constant Contact screenshots

Constant Contact Pricing

> Compare costs with our price calculator

> Find out more regarding Constant Contact’s plans in our total rates overview

Cons as well as pros


Is Constant Contact the ideal newsletter service for you?

Advised if:

You run occasions:

Constant Contact is quite unique in this regard, being just one of minority e-mail advertising tools to enable you to handle occasion tickets, invitations, and also registrations . Remember that this feature comes with its own charges: 5.4% + $0.80 for every ticket offered or purchase carried out.

Not advised if:

You need sophisticated automation:

Surprisingly, for the costs it charges, Constant Contact does not offer the most advanced automations. While they do use set off projects, autoresponders and also deserted cart campaigns (for Shopify only), you’ll discover that various other much less expensive devices supply comparable levels of automation– MailerLite as well as Sendinblue.

Rating information


Relieve of Use

Generally it’s very easy to navigate, though a bit dull-looking. You can get to most places within a couple of clicks, though as they’ve included a lot more functionality, some points have come to be a little surprise, for instance, automations.

Newsletter Creation


The editor is fast, yet light on attributes, particularly in the styling division. Apart from that it’s simple to deal with.



This is really standard, only enabling you to place straightforward greetings or contact information. There is no if/then/else logic offered.

Email kinds

Traditional, autoresponders, fundamental automations, recurring e-newsletters, A/B testing, occasion enrollments, coupons, polls and surveys .

Option and Flexibility of Template Designs

Not poor. You can also begin from scrape, and make use of a helpful feature called ‘Brand your email’ to auto-generate a layout based on your site’s colors and also logo design.

Email Marketing Automation

It additionally generates pre-defined call segments based on your consumers’ communications with your on-line shop (e.g. repeat, expired and also prospective consumers). Automations based on get in touch with triggers (e.g. e-mail opens, clicks) are likewise readily available.

List Management

You can create sections from call task, list subscription, contact details, tags, or ecommerce task. You can additionally develop a sector from your contact insights and tag get in touches with based on call field criteria.

Enrollment Forms/ Opt-in & Opt-out- Process

There is beside no modification with the type, as well as it simply provides a summary box, fundamental field options (which you can’t add to) and after that a listing, or listings, that people can check to be included in.


As you can see in our deliverability examinations, Constant Contact does not do as well terribly, getting to the most popular email service providers (AOL, Gmail, Yahoo, and also Outlook) the majority of the moment.

Records as well as Analysis

In enhancement to common open as well as click records, spam, bounce and unsubscribe rates are also readily available. You additionally get click heat maps, and some useful summary records such as open and also click trends, opens up by tool, % of get in touches with engaged, as well as most effective subject line.


The site and also the device are just available in English. You can select to change some of the non-editable email areas (e.g. footer and privacy policy text) to one of 10 languages readily available, mostly European.

More Features

Spam- as well as Design-Testing

Spam testing isn’t readily available, however, there is a feature to check the email for mistakes (missing web links, placeholder text that hasn’t been updated, etc). There’s also a tool that allows you to preview just how emails will look for certain receivers, although this really did not seem to work when we examined it out. ‘Inbox Preview’ by Litmus is offered as an add-on service, although at $10/month for simply 5 examinations, it’s a little steep.

Jump Management

of course

Soft bounces are positioned on momentary hold for 15 days, and then frown at. If it takes place once more, they are relocated right into a suspended bounce classification. They have actually a ‘ advised for elimination’ filter readily available to see these, yet don’t eliminate them automatically.



Import/export offered although it’s not as simple as maybe– you require to initially make it possible for innovative email consents under Account Settings.

Storage readily available for images and information


All plans come with unrestricted storage.

Pro Features



SPF and DKIM are sustained.

Very own Domain


Various degrees of account accessibility


The Account Owner can additionally assign duties to be either an Account Manager or a Campaign Creator.



Constant Contact offer a large quantity of integrations as well as applications , practically 400.

Landing Page Builder


This is just offered through their kind building contractor, and also it’s really standard. Instead, we ‘d advise these free touchdown web page contractors.

Consumer Support

3.5/ 5.

There are several networks of support, consisting of online conversation, phone support, a knowledge base as well as community-based assistance. I found that the conversation and also phone assistance weren’t constantly available, which was a little aggravating. When I had the ability to acquire conversation support, however, I did locate them to be helpful and also responsive . Remember that you’ll require to contact order to terminate your registration, which is pretty annoying.

Total rating.

3.6/ 5.

For a fundamental email device, Constant Contact ticks most of the boxes. The main concern right here, however, is that they’re asking a premium rate for a sub-premium product.


As Constant Contact themselves repeat with their site, they are a device for small companies. And, thus, it’s worth reviewing them on these terms. As discussed over, they absolutely have enough of the essentials covered to satisfy most small businesses, and if it were as simple as that then we ‘d suggest them extra highly.

The concern, nowadays, is that there are lots of other email devices supplying a lot more than Constant Contact, and for a whole lot less money. This consists of not just features, however likewise customer experience. Actually, for the amount you pay with Constant Contact, you could find yourself making use of a lot more effective devices such as ActiveCampaign as well as GetResponse.

As well as with current enhancements to automations and reporting, as well as the enhancement of brand-new functions like a website building contractor, it does look like they’re making an initiative to boost the product. Their lack of innovative features makes it challenging to advise them over others at this rate factor.

So, there you have it: the next time you see Constant Contact as the number 1 rated solution anywhere around the web, I would frankly declare that there could be other rate of interests at play there.

Attempt Constant Contact currently absolutely free for 30 days.

Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue evaluation.


# 2.



# 3.

  • ActiveCampaign has one of the most sophisticated automation systems we’ve ever attempted, as well as it can’t be contrasted to Constant Contact’s simplistic strategy (it only features autoresponders). They additionally use robust reports and analysis devices. In addition to that, they are also cheaper than Constant Contact.
  • Sendinblue is among the least expensive all-in-one email advertising tools on the market. It’s offered in 6 languages as well as features innovative automation options as well as a built-in CRM.
  • GetResponse is a strong alternative. It includes lots of sophisticated functions (e.g. a webinar device), provides as well as has excellent automations one of the very best spam and layout testing devices we’ve ever before utilized. When compared to GetResponse, that’s why Constant Contact falls short.

We have a thorough overview with the most effective choices to Constant Contact, check it out below. You can also try out our Smart Finder to see which e-newsletter service is best matched to you.

Frequently Asked Questions.

Is Constant Contact far better than Mailchimp?

Mailchimp beats Constant Contact by far. If you would certainly such as to get into the details, take a look at our Mailchimp vs Constant Contact contrast.

Can Constant Contact be utilized as a CRM?

Constant Contact, in collaboration with SharpSpring, supplies an all-in-one CRM platform. At $399/month, you would certainly be much better off taking a look at any of these CRMs for small businesses, which will certainly be far more budget-friendly. There are also lots of superb totally free CRMs to select from.

Exactly how can I terminate my Constant Contact registration?

Frustratingly, you’ll need to call Constant Contact within company hours Eastern time in order to cancel your account. Here is the number for the US and also Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legit email advertising and marketing software for small businesses. It safely shops your customer information as well as provides a secure way to manage your customers.

Constant Contact deliverability – is it any type of great?

Constant Contact’s deliverability prices are regularly great in our bi-annual deliverability tests.

In spite of these flashy numbers as well as functions, interest in Constant Contact seems to be on the decrease, at the very least according to Google Trends. As Constant Contact themselves repeat through their site, they are a device for little companies. The issue, these days, is that there are lots of other e-mail tools using also much more than Constant Contact, and also for a great deal less money. For the quantity you pay with Constant Contact, you could find yourself using much more effective tools such as ActiveCampaign and also GetResponse.

ActiveCampaign has one of the most sophisticated automation systems we’ve ever before tried, and also it can’t be compared to Constant Contact’s simplistic technique (it just includes autoresponders).

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