Constant Contact - Create Email Marketing Campaigns Like a Pro

Why Cant You Use Extended Ascii Characters In Constant Contact?

Constant Contact have been in the email marketing game since 1995. Throughout that time, they’ve handled to turn into one of the most used email tools in the world, after Mailchimp.

Something I observed is that Constant Contact is very often the leading choice for lots of other evaluation internet sites. Naturally, I am curious to see if our thorough evaluation creates the same result.

You might have looked into the Constant Contact evaluations supplied by customers online, also, and whilst they are rather positive, they may not provide you the whole picture. Our review of Constant Contact is based on a methodical technique and also utilizes our functional experience as well as understanding of dozens of other simple and advanced marketing automation tools.

What makes them special is that they’ve added several features over the years that few of their competitors sport, such as electronic item downloads, event administration, visit scheduling as well as social projects. These all add to the diverse checklist of e-mail alternatives available, along with automations and also persisting e-newsletters.

Constant Contact brag a market with around 400 applications and also combinations that accommodate also the most niche of items. Yet in spite of these fancy numbers as well as features, interest in Constant Contact seems to be on the decrease, a minimum of according to Google Trends. If it’s still relevant in the 21st century, Enough reason for us to take a closer look at Constant Contact’s outs & ins and also check.
Figure out below!

Constant Contact Summary

Constant Contact is routed towards small companies, yet their rates aren’t one of the most economical, especially when you take into consideration that their functions just aren’t that advanced. Strategies begin with $9.99/ month, however this just enables 500 subscribers, and also rates climb quite dramatically afterwards.

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Constant Contact screenshots

Constant Contact Pricing

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> Find out even more concerning Constant Contact’s plans in our full prices guide

Pros and also Cons


Is Constant Contact the appropriate e-newsletter service for you?

Recommended if:

You run occasions:

Constant Contact is rather special hereof, being just one of the few email marketing devices to enable you to handle occasion tickets, registrations, as well as invites . Keep in mind that this attribute comes with its very own costs: 5.4% + $0.80 for each ticket offered or deal carried out.

Not recommended if:

You require innovative automation:

Surprisingly, for the premium it charges, Constant Contact does not provide the most innovative automations. While they do supply activated projects, autoresponders and also deserted cart campaigns (for Shopify just), you’ll discover that other more affordable tools provide similar levels of automation– MailerLite as well as Sendinblue, for instance.

Rating information


Relieve of Use

Generally it’s easy to navigate, though a little bit dull-looking. You can get to a lot of locations within a couple of clicks, though as they’ve included much more functionality, some points have become a little concealed, for instance, automations.

Newsletter Creation


The editor is quickly, but light on attributes, especially in the styling division. Aside from that it’s very easy to deal with.



This is really fundamental, just permitting you to insert simple introductions or contact information. There is no if/then/else reasoning readily available.

Email kinds

Traditional, autoresponders, fundamental automations, repeating newsletters, A/B screening, event enrollments, promo codes, surveys and also surveys .

Selection and also Flexibility of Template Designs

Not bad. There are around 200 (!) design templates to pick from, with varying levels of high quality (some are suitable, while others look a little standard and also outdated). You can additionally start from scratch, and also utilize a convenient feature called ‘Brand your email’ to auto-generate a template based upon your site’s shades as well as logo design.

Email Marketing Automation

It likewise creates pre-defined get in touch with sectors based on your clients’ interactions with your on-line store (e.g. repeat, expired and also prospective customers). Automations based on call triggers (e.g. e-mail opens, clicks) are likewise readily available.

Checklist Management

You can develop sectors from call activity, list membership, contact details, tags, or ecommerce activity. You can likewise produce a segment from your call understandings and tag get in touches with based on call area requirements.

Enrollment Forms/ Opt-in & Opt-out- Process

There is beside no modification with the form, and also it just offers a summary box, basic area choices (which you can not contribute to) and then a list, or listings, that individuals can check to be included in.


As you can see in our deliverability examinations, Constant Contact does not perform too terribly, getting to one of the most popular email service providers (AOL, Gmail, Yahoo, as well as Outlook) most of the time.

Records and also Analysis

Along with typical open and also click reports, spam, bounce and also unsubscribe rates are likewise offered. You likewise obtain click warm maps, and also some beneficial review records such as open and also click patterns, opens up by tool, % of calls involved, as well as most successful subject line. You can additionally compare campaigns. However, advanced tracking such as social monitoring isn’t readily available.


The website and the device are only offered in English. You can pick to change some of the non-editable email sections (e.g. footer and also privacy policy text) to one of 10 languages readily available, primarily European.

More Features

Spam- and also Design-Testing

Spam screening isn’t readily available, however, there is a feature to examine the e-mail for mistakes ( missing out on links, placeholder text that hasn’t been updated, etc). There’s additionally a device that allows you to preview just how e-mails will certainly try to find certain recipients, although this didn’t seem to function when we evaluated it out. ‘Inbox Preview’ by Litmus is offered as an add-on service, although at $10/month for simply 5 tests, it’s a little high.

Jump Management


Soft bounces are positioned on short-term hold for 15 days, and afterwards resent. If it occurs once more, they are relocated into a suspended bounce classification. They have a ‘ suggested for elimination’ filter available to view these, however do not eliminate them automatically.


of course

Import/export offered although it’s not as uncomplicated as it could be– you require to first enable innovative email approvals under Account Settings.

Storage space available for pictures as well as data


All strategies include limitless storage space.

Pro Features


of course

SPF as well as DKIM are supported.

Very own Domain


Various degrees of account gain access to

of course

The Account Owner can also assign functions to be either an Account Manager or a Campaign Creator.



Constant Contact use a massive amount of applications and also combinations , almost 400.

Landing Page Builder

of course

This is only available via their type building contractor, and it’s extremely fundamental. Rather, we ‘d recommend these cost-free landing page home builders.

Client Support

3.5/ 5.

There are numerous channels of assistance, including online chat, phone support, a knowledge base as well as community-based assistance. Nevertheless, I found that the chat as well as phone assistance weren’t constantly readily available, which was a little irritating. When I was able to acquire conversation support, nonetheless, I did discover them to be responsive and also valuable . Keep in mind that you’ll need to hire order to cancel your membership, which is pretty frustrating.

General rating.

3.6/ 5.

For a basic e-mail tool, Constant Contact ticks a lot of the boxes. The main concern here, however, is that they’re asking a premium rate for a sub-premium product.

Final thought.

As Constant Contact themselves repeat through their website, they are a device for local business. And, as such, it’s worth reviewing them on these terms. As mentioned over, they most definitely have sufficient of the basics covered to satisfy most small companies, as well as if it were as straightforward as that after that we would certainly advise them much more highly.

The issue, nowadays, is that there are lots of other email tools providing much more than Constant Contact, as well as for a whole lot much less cash. This consists of not only features, but also user experience. For the amount you pay with Constant Contact, you might discover on your own utilizing a lot more effective devices such as ActiveCampaign as well as GetResponse.

They do get points for their respectable deliverability prices, assimilations ( especially social media combinations), and also for allowing various access degrees for separate users. And with recent enhancements to automations and coverage, as well as the enhancement of new attributes like a site builder, it does appear like they’re making an initiative to enhance the item. However their lack of innovative attributes makes it challenging to suggest them over others at this cost point. (You’ll see we don’t list them as a excellent Mailchimp option, either.).

There you have it: the next time you see Constant Contact as the number 1 rated service anywhere around the web, I would frankly declare that there might be other interests at play there.

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Constant Contact Alternatives.

activecampaign logo design.


# 1.

Sendinblue review.


# 2.



# 3.

  • ActiveCampaign has one of the most innovative automation systems we’ve ever before tried, as well as it can’t be contrasted to Constant Contact’s simple strategy (it just features autoresponders). They additionally supply durable records and evaluation devices. They are also less expensive than Constant Contact.
  • Sendinblue is one of the least expensive all-in-one e-mail advertising and marketing tools on the market. It’s offered in 6 languages and comes with advanced automation alternatives and a integrated CRM.
  • GetResponse is a solid choice. It includes many advanced attributes (e.g. a webinar tool), offers as well as has outstanding automations among the very best spam and layout testing tools we’ve ever before used. That’s why Constant Contact falls short when compared to GetResponse.

We have a comprehensive guide with the best alternatives to Constant Contact, check it out below. You can also try our Smart Finder to see which newsletter solution is best matched to you.

Frequently Asked Questions.

Is Constant Contact far better than Mailchimp?

Mailchimp beats Constant Contact hands down. If you ‘d such as to get into the details, have a look at our Mailchimp vs Constant Contact comparison.

Can Constant Contact be made use of as a CRM?

Constant Contact, in partnership with SharpSpring, uses an all-in-one CRM platform. At $399/month, you would certainly be much better off taking a appearance at any of these CRMs for little companies, which will certainly be far more economical. There are also a lot of excellent totally free CRMs to pick from.

How can I cancel my Constant Contact subscription?

Frustratingly, you’ll require to call Constant Contact within business hours Eastern time in order to terminate your account. Right here is the number for the United States as well as Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legit email advertising software program for small companies. It safely shops your customer information and supplies a protected way to manage your clients.

Constant Contact deliverability – is it any excellent?

Constant Contact’s deliverability rates are constantly excellent in our bi-annual deliverability tests.

Regardless of these showy numbers as well as features, rate of interest in Constant Contact appears to be on the decline, at the very least according to Google Trends. As Constant Contact themselves repeat with their website, they are a device for tiny businesses. The problem, these days, is that there are plenty of various other email devices providing also a lot more than Constant Contact, and for a lot less cash. For the amount you pay with Constant Contact, you might discover yourself utilizing much more effective devices such as ActiveCampaign and also GetResponse.

ActiveCampaign has one of the most sophisticated automation systems we’ve ever before attempted, and it can not be compared to Constant Contact’s simple method (it only features autoresponders).

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