Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have actually remained in the email marketing video game given that 1995. During that time, they’ve managed to become one of the most pre-owned e-mail devices in the world, after Mailchimp.

One point I discovered is that Constant Contact is very usually the leading option for many various other review internet sites. Normally, I am curious to see if our comprehensive evaluation produces the same outcome.

You might have checked out the Constant Contact testimonials offered by individuals online, also, and whilst they are rather positive, they might not give you the whole picture. Our testimonial of Constant Contact is based upon a methodical approach as well as utilizes our useful experience as well as knowledge of dozens of other basic as well as innovative advertising automation devices.

What makes them unique is that they’ve added several attributes for many years that few of their competitors sport, such as electronic item downloads, event administration, consultation organizing and also social projects. These all add to the diverse checklist of e-mail choices readily available, along with automations and persisting newsletters.

Constant Contact brag a marketplace with around 400 apps and integrations that accommodate also one of the most particular niche of items. Regardless of these fancy numbers and also features, passion in Constant Contact appears to be on the decline, at least according to Google Trends. If it’s still appropriate in the 21st century, Enough reason for us to take a better look at Constant Contact’s outs & ins and also examine.
Discover below!

Constant Contact Summary

Constant Contact is routed towards small companies, but their rates aren’t the most budget friendly, especially when you take into consideration that their features simply aren’t that advanced. Plans start from $9.99/ month, but this just permits 500 customers, as well as rates climb quite greatly after that.

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Constant Contact Pricing

> Compare costs with our cost calculator

> Find out more concerning Constant Contact’s plans in our full rates overview

Pros and also Cons


Is Constant Contact the appropriate e-newsletter service for you?

Suggested if:

You run occasions:

Constant Contact is quite unique hereof, being among the few email advertising and marketing devices to enable you to take care of occasion invitations, tickets, and also registrations . Bear in mind that this function comes with its own costs: 5.4% + $0.80 for each and every ticket sold or purchase conducted.

Not advised if:

You require sophisticated automation:

Remarkably, for the costs it charges, Constant Contact does not provide the most sophisticated automations. While they do use activated projects, autoresponders and deserted cart projects (for Shopify only), you’ll find that more affordable tools supply similar degrees of automation– MailerLite and also Sendinblue, as an example.

Rating details


Alleviate of Use

Typically it’s very easy to browse, though a bit dull-looking. You can reach a lot of areas within a couple of clicks, though as they’ve included much more performance, some things have actually come to be a little covert, as an example, automations.

Newsletter Creation


The editor is quick, yet light on functions, particularly in the styling department. Apart from that it’s simple to work with.



This is really standard, only allowing you to insert simple greetings or call information. There is no if/then/else reasoning available.

Email kinds

Traditional, autoresponders, standard automations, reoccuring newsletters, A/B testing, event enrollments, surveys, polls and vouchers .

Choice and also Flexibility of Template Designs

Not bad. There are about 200 (!) design templates to select from, with varying levels of quality (some are respectable, while others look a little fundamental and dated). You can also go back to square one, and also make use of a handy feature called ‘Brand your e-mail’ to auto-generate a design template based on your site’s colors and logo design.

Email Marketing Automation

It likewise generates pre-defined call sectors based on your consumers’ interactions with your online shop (e.g. repeat, expired as well as possible consumers). Automations based on call triggers (e.g. e-mail opens up, clicks) are likewise available.

Checklist Management

You can produce segments from call activity, list subscription, contact details, tags, or ecommerce activity. You can likewise produce a section from your call understandings and also tag calls based on call field criteria.

Enrollment Forms/ Opt-in & Opt-out- Process

There is next to no modification with the kind, as well as it just provides a summary box, basic field options (which you can not include in) and afterwards a checklist, or listings, that people can inspect to be included in.


As you can see in our deliverability tests, Constant Contact does not perform as well badly, reaching the most popular email providers (AOL, Gmail, Yahoo, as well as Outlook) the majority of the time.

Reports and also Analysis

Along with common open and click records, spam, bounce and unsubscribe rates are additionally readily available. You also get click heat maps, and some valuable overview reports such as open and also click trends, opens by device, % of calls engaged, and a lot of effective subject line. You can also contrast projects. However, progressed tracking such as social tracking isn’t available.


The tool and also the site are only offered in English. You can choose to alter some of the non-editable e-mail sections (e.g. footer as well as personal privacy plan text) to one of 10 languages readily available, mostly European.

Further Features

Spam- and Design-Testing

Spam screening isn’t readily available, nevertheless, there is a feature to examine the email for errors ( missing out on web links, placeholder text that hasn’t been updated, and so on). There’s additionally a tool that permits you to sneak peek exactly how e-mails will certainly seek specific recipients, although this really did not seem to function when we checked it out. ‘Inbox Preview’ by Litmus is offered as an add-on service, although at $10/month for just 5 examinations, it’s a little high.

Bounce Management


Soft bounces are placed on temporary hold for 15 days, and after that resent. They are relocated into a put on hold bounce group if it occurs once again. They have a ‘recommended for elimination’ filter available to check out these, but do not eliminate them immediately.


of course

Import/export available although it’s not as uncomplicated as maybe– you require to initially enable sophisticated e-mail approvals under Account Settings.

Storage readily available for information and also pictures


All strategies feature limitless storage space.

Pro Features


of course

SPF and DKIM are supported.

Very own Domain


Different degrees of account accessibility


The Account Owner can likewise appoint roles to be either an Account Manager or a Campaign Creator.



Constant Contact provide a huge amount of apps as well as combinations , nearly 400.

Landing Page Builder

of course

This is just available by means of their kind building contractor, and also it’s extremely standard. Instead, we would certainly advise these complimentary touchdown page home builders.

Customer Support

3.5/ 5.

There are numerous channels of support, including real-time conversation, phone assistance, a data base and also community-based support. However, I found that the chat and also phone assistance weren’t always readily available, which was a little irritating. When I was able to acquire chat support, nonetheless, I did locate them to be responsive as well as useful . Bear in mind that you’ll need to hire order to terminate your membership, which is pretty bothersome.

Overall rating.

3.6/ 5.

For a basic email device, Constant Contact ticks the majority of the boxes. The primary concern right here, however, is that they’re asking a costs rate for a sub-premium product.


As Constant Contact themselves restate with their site, they are a tool for small companies. And also, as such, it’s worth examining them on these terms. As stated over, they definitely have sufficient of the fundamentals covered to please most small companies, and also if it were as basic as that after that we ‘d advise them much more extremely.

The concern, nowadays, is that there are a lot of other email devices offering even more than Constant Contact, and also for a great deal less money. This includes not only includes, but likewise customer experience. In fact, for the amount you pay with Constant Contact, you can find yourself making use of much more effective devices such as ActiveCampaign and GetResponse.

They do get factors for their decent deliverability rates, integrations ( especially social media integrations), and also for permitting various accessibility degrees for different users. And also with recent enhancements to automations as well as reporting, and also the enhancement of brand-new functions like a internet site builder, it does resemble they’re making an effort to boost the product. Their lack of advanced features makes it hard to suggest them over others at this price factor. (You’ll see we do not list them as a great Mailchimp option, either.).

There you have it: the next time you see Constant Contact as the number 1 ranked solution anywhere around the internet, I would strongly claim that there might be other rate of interests at play there.

Try Constant Contact now free of charge for 30 days.

Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue testimonial.


# 2.



# 3.

  • ActiveCampaign has one of the most sophisticated automation systems we’ve ever tried, and also it can not be contrasted to Constant Contact’s simplistic approach (it just features autoresponders). They likewise offer durable records as well as evaluation tools. In addition to that, they are also cheaper than Constant Contact.
  • Sendinblue is one of the cheapest all-in-one e-mail advertising and marketing tools on the marketplace. It’s readily available in 6 languages and also comes with sophisticated automation choices and also a built-in CRM.
  • GetResponse is a strong alternative. It features many advanced attributes (e.g. a webinar device), offers and also has superb automations among the most effective spam and design screening devices we’ve ever made use of. When compared to GetResponse, that’s why Constant Contact drops short.

We have a in-depth guide with the most effective options to Constant Contact, check it out right here. You can also experiment with our Smart Finder to see which e-newsletter service is best matched to you.

Frequently Asked Questions.

Is Constant Contact better than Mailchimp?

Mailchimp defeats Constant Contact by far. If you would certainly like to enter into the information, have a look at our Mailchimp vs Constant Contact comparison.

Can Constant Contact be used as a CRM?

Constant Contact, in partnership with SharpSpring, offers an all-in-one CRM system. However, at $399/month, you ‘d be much better off taking a look at any one of these CRMs for local business, which will be even more cost effective. There are even lots of superb cost-free CRMs to select from.

How can I cancel my Constant Contact subscription?

Frustratingly, you’ll require to call Constant Contact within company hours Eastern time in order to terminate your account. Here is the number for the United States as well as Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legitimate email advertising software program for local business. It safely stores your consumer information and also provides a secure way to manage your subscribers.

Constant Contact deliverability – is it any type of good?

Constant Contact’s deliverability rates are consistently great in our bi-annual deliverability examinations.

In spite of these showy numbers as well as attributes, rate of interest in Constant Contact seems to be on the decrease, at the very least according to Google Trends. As Constant Contact themselves state via their site, they are a device for small businesses. The problem, these days, is that there are lots of various other e-mail tools offering even more than Constant Contact, as well as for a great deal less cash. For the amount you pay with Constant Contact, you can find yourself using a lot extra powerful tools such as ActiveCampaign as well as GetResponse.

ActiveCampaign has one of the most sophisticated automation systems we’ve ever before tried, as well as it can’t be contrasted to Constant Contact’s simple approach (it just includes autoresponders).

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