Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have actually remained in the e-mail advertising game because 1995. During that time, they’ve taken care of to turn into one of the most previously owned email devices on the planet, after Mailchimp.

One thing I noticed is that Constant Contact is extremely usually the leading option for numerous various other testimonial web sites. Naturally, I am curious to see if our comprehensive analysis creates the very same end result.

You might have looked into the Constant Contact testimonials used by customers online, too, and also whilst they are quite favorable, they may not provide you the whole picture. Our review of Constant Contact is based upon a methodical approach and also uses our functional experience and also understanding of lots of various other basic and also innovative marketing automation devices.

What makes them special is that they’ve added numerous functions over the years that few of their rivals sporting activity, such as electronic item downloads, event administration, consultation organizing and social projects. These all add to the varied list of email alternatives offered, in addition to automations as well as repeating e-newsletters.

Constant Contact brag a marketplace with around 400 applications and also assimilations that satisfy even the most specific niche of items. Despite these showy numbers and features, interest in Constant Contact seems to be on the decrease, at least according to Google Trends. Enough factor for us to take a better check out Constant Contact’s ins & outs and inspect if it’s still appropriate in the 21st century.
Figure out below!

Constant Contact Summary

Constant Contact is guided towards small businesses, but their rates aren’t the most inexpensive, specifically when you take into consideration that their functions just aren’t that advanced. Strategies start from $9.99/ month, but this just permits 500 clients, and also prices climb pretty sharply afterwards.

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Constant Contact Pricing

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> Find out more about Constant Contact’s strategies in our complete rates guide

Cons and also pros


Is Constant Contact the appropriate e-newsletter solution for you?

Suggested if:

You run events:

Constant Contact is quite one-of-a-kind hereof, being among the few email advertising tools to allow you to handle event invitations, tickets, and enrollments . Bear in mind that this feature comes with its own charges: 5.4% + $0.80 for every ticket marketed or transaction carried out.

Not recommended if:

You need advanced automation:

Remarkably, for the costs it charges, Constant Contact does not use one of the most innovative automations. While they do use triggered campaigns, autoresponders as well as deserted cart campaigns (for Shopify just), you’ll find that much cheaper tools supply comparable degrees of automation– MailerLite and Sendinblue, for example.

Rating information


Alleviate of Use

Typically it’s simple to browse, though a bit dull-looking. You can reach a lot of places within a couple of clicks, though as they’ve included a lot more capability, some points have actually become a little covert, for instance, automations.

Newsletter Creation


The editor is quickly, yet light on functions, especially in the styling division. Aside from that it’s simple to deal with.



This is very fundamental, only permitting you to put basic greetings or contact details. There is no if/then/else logic available.

Email kinds

Traditional, autoresponders, fundamental automations, recurring e-newsletters, A/B testing, event registrations, surveys, promo codes and also polls .

Choice and also Flexibility of Template Designs

Okay. There are around 200 (!) layouts to select from, with differing degrees of high quality (some are decent, while others look a little fundamental as well as outdated). You can also go back to square one, as well as utilize a useful feature called ‘Brand your email’ to auto-generate a design template based upon your web site’s shades and logo design.

Email Marketing Automation

They offer autoresponders as well as deserted cart campaigns for Shopify and also WooCommerce. It likewise produces pre-defined call sectors based on your customers’ communications with your on-line shop (e.g. repeat, expired and prospective clients). Automations based upon contact triggers (e.g. email opens, clicks) are likewise available. It’s worth keeping in mind that the automations aren’t the most flexible, as you can’t really incorporate conditions and activities as you can in many other tools.

Checklist Management

You can produce segments from call activity, list subscription, call information, tags, or ecommerce activity. You can likewise produce a segment from your contact understandings and tag get in touches with based upon call field criteria.

Enrollment Forms/ Opt-in & Opt-out- Process

There is beside no customization with the type, as well as it simply uses a summary box, basic area alternatives (which you can not contribute to) and then a list, or listings, that individuals can check to be added to.


As you can see in our deliverability examinations, Constant Contact does not execute as well severely, reaching one of the most preferred e-mail service providers (AOL, Gmail, Yahoo, as well as Outlook) most of the time.

Records as well as Analysis

In enhancement to common open and also click reports, spam, bounce and unsubscribe prices are likewise offered. You likewise get click warm maps, and also some valuable summary records such as open as well as click patterns, opens by tool, % of contacts engaged, as well as many effective subject line.


The website and also the tool are only offered in English. You can select to alter some of the non-editable e-mail sections (e.g. footer and personal privacy plan message) to one of 10 languages available, mainly European.

Additional Features

Spam- and Design-Testing

Spam screening isn’t offered, however, there is a function to examine the e-mail for errors ( missing out on links, placeholder message that hasn’t been upgraded, etc). There’s likewise a device that allows you to sneak peek how e-mails will certainly try to find specific receivers, although this really did not seem to work when we tested it out. ‘Inbox Preview’ by Litmus is readily available as an add-on solution, although at $10/month for just 5 tests, it’s a little steep.

Bounce Management


Soft bounces are positioned on temporary hold for 15 days, and afterwards feel bitter. If it happens again, they are relocated right into a suspended bounce classification. They have a ‘recommended for removal’ filter readily available to watch these, but don’t remove them immediately.



Import/export available although it’s not as uncomplicated as maybe– you require to first make it possible for sophisticated email permissions under Account Settings.

Storage space offered for pictures and also information


All strategies include unlimited storage space.

Pro Features



SPF as well as DKIM are supported.

Very own Domain


Various levels of account gain access to


The Account Owner can also designate functions to be either an Account Manager or a Campaign Creator.



Constant Contact offer a huge quantity of combinations as well as apps , nearly 400.

Landing Page Builder


This is just available by means of their type builder, and it’s extremely standard. Instead, we would certainly recommend these free touchdown page home builders.

Consumer Support

3.5/ 5.

There are several networks of support, consisting of online conversation, phone support, a data base as well as community-based support. I found that the chat as well as phone assistance weren’t always available, which was a little irritating. When I had the ability to get hold of conversation assistance, however, I did locate them to be responsive and valuable . Bear in mind that you’ll require to contact order to terminate your registration, which is pretty aggravating.

Overall rating.

3.6/ 5.

For a standard e-mail device, Constant Contact ticks the majority of packages. The major issue below, however, is that they’re asking a costs rate for a sub-premium product.


As Constant Contact themselves state through their website, they are a tool for small companies. As well as, thus, it’s worth examining them on these terms. As pointed out above, they most definitely have sufficient of the fundamentals covered to satisfy most local business, and if it were as simple as that after that we would certainly suggest them more highly.

The problem, nowadays, is that there are a lot of other e-mail devices supplying much more than Constant Contact, and for a lot much less cash. This includes not just features, yet additionally customer experience. In fact, for the quantity you pay with Constant Contact, you could find yourself utilizing much more effective devices such as ActiveCampaign as well as GetResponse.

As well as with current enhancements to automations and coverage, and the addition of brand-new functions like a site contractor, it does look like they’re making an initiative to boost the item. Their absence of innovative functions makes it difficult to recommend them over others at this price factor.

There you have it: the following time you see Constant Contact as the number 1 rated service anywhere around the web, I would frankly assert that there could be other passions at play there.

Attempt Constant Contact now totally free for 30 days.

Constant Contact Alternatives.

activecampaign logo design.


# 1.

Sendinblue testimonial.


# 2.



# 3.

  • ActiveCampaign has among the most innovative automation systems we’ve ever attempted, and also it can’t be contrasted to Constant Contact’s simplistic method (it just features autoresponders). They likewise offer robust records and also analysis devices. In addition to that, they are even cheaper than Constant Contact.
  • Sendinblue is just one of the most affordable all-in-one email advertising and marketing devices on the market. It’s offered in 6 languages as well as comes with innovative automation choices and a integrated CRM.
  • GetResponse is a solid choice. It comes with several sophisticated features (e.g. a webinar device), has exceptional automations and uses among the most effective spam as well as layout testing tools we’ve ever before utilized. When contrasted to GetResponse, that’s why Constant Contact drops short.

We have a in-depth guide with the most effective alternatives to Constant Contact, check it out here. You can additionally try our Smart Finder to see which e-newsletter solution is finest suited to you.

Frequently Asked Questions.

Is Constant Contact much better than Mailchimp?

Mailchimp defeats Constant Contact pass on. Take a appearance at our Mailchimp vs Constant Contact contrast if you ‘d such as to get right into the details.

Can Constant Contact be used as a CRM?

Constant Contact, in collaboration with SharpSpring, supplies an all-in-one CRM system. At $399/month, you ‘d be much better off taking a appearance at any of these CRMs for small businesses, which will certainly be much a lot more inexpensive. There are also lots of excellent complimentary CRMs to select from.

How can I cancel my Constant Contact membership?

Frustratingly, you’ll require to call Constant Contact within service hours Eastern time in order to terminate your account. Here is the number for the US as well as Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legit e-mail advertising software application for local business. It safely shops your customer information as well as offers a secure means to handle your clients.

Constant Contact deliverability – is it any excellent?

Constant Contact’s deliverability rates are consistently great in our bi-annual deliverability tests.

In spite of these fancy numbers and features, interest in Constant Contact seems to be on the decline, at the very least according to Google Trends. As Constant Contact themselves repeat via their site, they are a device for small services. The concern, these days, is that there are lots of other e-mail devices supplying even more than Constant Contact, and also for a great deal less money. For the quantity you pay with Constant Contact, you could find yourself utilizing a lot extra powerful tools such as ActiveCampaign and GetResponse.

ActiveCampaign has one of the most sophisticated automation systems we’ve ever before attempted, and it can not be contrasted to Constant Contact’s simplistic strategy (it only includes autoresponders).

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